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Management that pushed. It is a combination. When something is going on for as many years, not everywhere, but at a number of facilities, it is an accepted way. Involved in scheduling, and they come in as a new hire, someone says, this is hour you do t they may not realize that someone is telling them the improper way to do it. It is a combination of things, the bottom line is, who is in charge. When you get them a policy directive from vha, do you enforce it or ignore it . That is the bottom line. My time is expired. Let me say, i thank you and your staff for the process tlau going through, it is unvaluable to the countrys veterans and to the agency. Your professionalism is helpful to us. Thank you for that work. Your investigation whether it be phoenix or the other 93 facilities, is focused on schedule, correct . That is what we go in to look at. Along the way, you sometimes become aware of other activities you need to look at that may be related. Principally, they are wait time, the ....
Enforce it or do you ignore it . I think thats the bottom line. My time is expired but let me say once again, i thank you an your staff for the process you are going through. It is invaluable to our countrys veterans and to the agency. Senator, thank you very much. Senator tester. I want to thank you, too, for your work and your professionalism. It is very helpful to us so thank you for your work. Your investigations, whether phoenix or the other 93 facilities, is focused on scheduling. Correct . Whats that we dgo in to loo at but sometimes along the way you see other things you need to look at that may be tangentially related. There are some places where it is expanding. Is it fair to say that the investigation started out in phoenix because of some pretty damning things that were being said about phoenix. Is it fair to say that the scheduling problems are pretty pervasive throughout the va . Absolutely. Okay. Specifically for phoenix, look. A good portion of montana heads down there ....