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After Decades of Reform, Has Chicago Finally Learned How to Fix Education? Some promising signs suggest the city may be turning around its troubled school system. It offers lessons for other struggling districts. June 27, 2018 • The phone call Janice Jackson had been waiting for came in early December. She was going to be named interim CEO of the Chicago Public Schools (CPS). A protégé of Mayor Rahm Emanuel, she would be taking over the third largest school district in the nation. She was also getting the job she had predicted for herself since her days as a student at the University of Illinois at Chicago. A month after her appointment, the city closed the deal by dropping the word “interim” from her title. ....