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means before day ten. i have no knowledge as to whether this occurred in this case or not. this confirms that there were indeed communications issues between horizon and the data centre at this time. however, it should have had no impact on data recorded locally within the branch, provided all operational processes are followed correctly. all historical data should have been sent back to the branch from the data centre as normal. i have not had the opportunity to examine the detailed logs from the period to see whether there were any issues or any justification in the claim that this resulted in a apparent system losses of £3000, as claimed. those final words in that final sentence, i have not had the opportunity to examine the detailed logs, do you consider that to be a fair and accurate summary of the position we have seen in those e mails? it accurate summary of the position we have seen in those e-mails?- have seen in those e-mails? it looks that wa , have seen i ....