The figures from the National Federation of Retailers underline the growing problem for retailers in the age of free and easy online returns, with scammers cooking up exotic new way to cheat.
US retailers cop $US100 billion hit over bogus returns, amid industry shoplifting woes: 'Sent back box of bricks instead of TV' skynews.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from skynews.com.au Daily Mail and Mail on Sunday newspapers.