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5 Tips from Practitioners to Improve Government Customer Experience

Good customer experience doesn’t happen by accident.

United statesAmber chaudhryKenneth corbinBarbara mortonNicola hallJoe bidenNicole callahanRandy lewandowskiTransportation security administrationUs department of housingEducation department federal student aid officeOffice of managementVeterans affairs departmentPresident joe bidenExperience summitEducation department

5 Tips from Practitioners to Improve Government Customer Experience

Good customer experience doesn’t happen by accident.

United statesAmber chaudhryKenneth corbinBarbara mortonNicola hallJoe bidenNicole callahanRandy lewandowskiTransportation security administrationUs department of housingEducation department federal student aid officeOffice of managementVeterans affairs departmentPresident joe bidenExperience summitEducation department

A civil servant s effort to humanize government, one fed at a time

An effort to tell the stories of government workers has the goal of letting the American people know that public servants actually care.

New yorkUnited statesAmber chaudhryMarlena medfordDonald trumpMax stierMeghan whittakerBrian whittakerGeorge floydDeposit insurance corporationDepartment of housingHumans of public servicePartnership for public servicePew research centerSenior executive serviceInnovation council

A Civil Servant s Effort to Humanize Government, One Fed at a Time

An effort to tell the stories of government workers has the goal of letting the American people know that public servants actually care.

New yorkUnited statesAmber chaudhryMarlena medfordDonald trumpMax stierMeghan whittakerBrian whittakerGeorge floydDeposit insurance corporationDepartment of housingHumans of public servicePartnership for public servicePew research centerSenior executive serviceInnovation council

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