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Conversation that took place in her house. i felt invaded, like total privacy invasion. like immediately i m like i m never plugging that device in again. i can t trust it. reporter: amazon echo owner danielle said she was chatting with her husband about hardwood floors when the device sent an audiophile to a man who works for her husband. she only found out about the recording when she received an alarming phone call. the person on the other line said unplug your alexa devices right now. we go around and unplug them all. he proceeded to tell us he had received audio files, recordings from what was going on in our house. reporter: amazon told cnn kiro 7 the device misinterpreted demands like send message and the contact s name as part of the ground conversation, and called it an extremely rare occurrence. it s unknown if the couple didn t hear alexa s voice replies or see the speaker light up when it was activated, or if the device responded at all. ....