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Amazon Connect Launches Generative AI for Enhanced Productivity and Customer Service

Amazon Connect Launches Generative AI for Enhanced Productivity and Customer Service
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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster

Amazon Connect Contact Lens adds. ....

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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences
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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences
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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company , today announced new generative AI capabilities in Amazon Connect, AWS's cloud contact center that enables organizations of all sizes to deliver better customer. ....

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