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Instacart Says Online Grocery Is for More Than the Pantry

Grocery aggregator Instacart is pushing back on the idea that consumers shop online for shelf-stable items while relying on brick-and-mortar for perishables.

Andy jassyAlex ruhterInstacart economic impact reportGrocery shopping habitsEveryday app

Fixing the drive-thru conundrum

Success in drive-thrus means striking a careful balance between innovation and the human touch. Make sure your customers feel valued while using cutting-edge technology to provide a better-than-ever experience.

North carolinaUnited statesJosh halpernMike guinanDarren spicerWhite castleAlex ruhterWestin charlotteOperations servicesInteractive customer service association summit on septOperations services at white castleBig chickenInteractive customer service association summitClutch coffeeVice president operations servicesClutch coffee bar

How White Castle, Clutch Coffee fixing drive-thru issues

With emerging technologies, including AI, changing the look and feel of the drive-thru experience, operators are future-proofing their operations

North carolinaUnited statesMike guinanWhite castleDarren spicerJosh halpernAlex ruhterOperations services at white castleInteractive customer service association summitOperations servicesBig chickenClutch coffeeClutch coffee barInteractive customer experience summit

How White Caste, Clutch, JackBe are revolutionizing the drive-thru experience

With emerging technologies, including AI, changing the look and feel of the drive-thru experience, operators are future-proofing their operations

North carolinaUnited statesDarren spicerAlex ruhterMike guinanJosh halpernWhite castleOperations services at white castleOperations servicesInteractive customer service association summitBig chickenClutch coffeeClutch coffee barInteractive customer experience summitArtificial intelligence

Fixing the drive-thru conundrum

Success in drive-thrus means striking a careful balance between innovation and the human touch. Make sure your customers feel valued while using cutting-edge technology to provide a better-than-ever experience.

North carolinaUnited statesAlex ruhterWhite castleJosh halpernWestin charlotteDarren spicerMike guinanOperations services at white castleInteractive customer service association summit on septOperations servicesBig chickenInteractive customer service association summitClutch coffeeVice president operations servicesClutch coffee bar

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