can you give us a status update on where things stand this morning with this crisis? well, this morning i understand we have about 3 million people without power around the state of texas. we were at 5 million people at one point, i think. here in my city in austin about a third of the austin energy customers are without power. we re just not getting enough power from the state, from the grid. i m in a community right now that is not only cold, but it is also scared and frustrated and confused and angry and i share in that. the grid has failed us here. we need better answers from the state as to when the power generation is going to come back on. what i m hearing is that it could be that that doesn t happen until things thaw here and that could be another two or three days. which i think to many people they feel like that is an unacceptable timeline. i m going to get to in a second, mr. mayor, the issues of how this happened, but continuing with what s happening right now