ALANA SIDOO – Arctic Spas Lethbridge, and Energy Smart Canada
“The hot tub industry has been quite busy for us this past year, so we’re really thankful about that,” Alana Sidoo said, noting Arctic Spas and Energy Smart are both part of the retail industry, but cover different areas.
Sidoo is the general manager at both businesses. She said their main focus, at both outlets, has been strong customer service amid the pandemic. Sidoo said her staff works very hard to make sure each customer has an excellent shopping experience.
As far as challenges go, she said availability has been the one hitting Arctic Spas.