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Be quick to identify changing customer habits [email protected] Filed on December 24, 2020 Royal Swiss Auto s workshop caters to 22 different luxury European automotive brands including Bentley, Rolls Royce, Lamborghini, Ferrari, McLaren, and Bugatti. Royal Swiss Auto recently invested over Dh14 million in its first workshop, a 190,000 square feet facility in Al Quoz Dubai Changing customer behaviours present a unique opportunity for businesses to build on their loyalty with customers, especially with the challenges posed by the Covid-19 pandemic, experts have noted. Speaking to Khaleej Times, Fahad Saleh Hussein Al Hemyari, MD at Royal Swiss Auto Services, said that the challenges offered by 2020 have been “educational” for everyone. ....