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/PRNewswire/ Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, today. ....
/PRNewswire/ Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, today. ....
The Dialpad and Playvox partnership delivers the most comprehensive, AI-enabled workforce solution for contact centersSYDNEY (BUSINESS WIRE) Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its partnership with Playvox to add advanced workforce engagement management (WEM) capabilities to Dialpad Contact Center. Through an OEM ....
Playvox scores $25M investment and acquires Australian startup Agyle Time It’s not every day you see a Latin American startup funded by a U.S. venture capital firm based in the midwest. Playvox, a Colombian startup that wants to bring a positive twist to customer service monitoring announced a $25 million investment from Five Elms Capital, a Kansas City, MO VC firm. It has now raised $34 million. While it was at it, Playvox also announced something else unusual for an early stage company: an acquisition. The startup bought an Australian company called Agyle Time, a workforce monitoring SaaS tool. The acquisition brings together two companies with similar missions to provide a more complete customer service solution. ....