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News - Local News: The website for Neston News, Features, Events, Information, Business & Comment (Neston)

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aboutmyarea.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from aboutmyarea.co.uk Daily Mail and Mail on Sunday newspapers.

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Families 'face hardship' when Universal Credit lifeline is axed

Families 'face hardship' when Universal Credit lifeline is axed
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Northwich Citizens Advice office to close and go remote

THE MP for Northwich says he is deeply concerned at news the town s Citizens Advice office is set to close.
Mike Amesbury said the decision to move to a more remote way of providing advice via Community Access Points should not be considered a long term vision.
Citizens Advice Cheshire West confirmed that both its office in Meadow Court, Northwich and the one in Ellesmere Port would close, in a bid to maintain social distancing for the safety of clients, volunteers and staff.
In a further blow, both Mr Amesbury and fellow Labour MP Justin Madders, who represents Ellesmere Port and Neston, say were not consulted on the closure plans, leaving them both feeling very disappointed . ....

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MP Justin Madders objects to closure of Ellesmere Port's Citizens Advice office

ELLESMERE Port and Neston MP Justin Madders has called for an immediate halt to plans to close the town s Citizens Advice office.
Mr Madders has written to Citizens Advice Cheshire West chair of trustees, Geoff Hope-Terry, asking for a full public consultation and consideration of alternatives before any final decision is made.
Citizens Advice Cheshire West said the Ellesmere Port office is unsuitable for social distancing and that a large number of clients are now accessing support via telephone and online.
For those who prefer to meet face-to-face, services will be offered at a number of CoAPs.
Mr Madders wrote: I am writing to you to express my disappointment and objection at the decision to close down the Ellesmere Port office of the CAB which I have just read about on social media. ....

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Free advice line makes it easier to seek help from Citizens Advice

Citizens Advice Cheshire West is moving their services into local community venues.
Chief executive Jason Bishop said: “The Covid pandemic has changed the way clients access Citizens Advice support and we have seen a large increase in telephone and digital.
As a result we have introduced a free telephone service and email advice to make it easier for clients to contact us.
Jason Bishop, chief executive Citizens Advice Cheshire West
As a district with a large rural area, we see the provision of a telephone service as being an essential part of increasing accessibility to advice.
However, we also recognise the difficulties that some clients have in accessing our service and the fact that some clients and issues just need to be seen face-to-face.” ....

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