BASED on experience and observation, one of the contributing factors that annoy people in the workplace and stifle their office s smooth operation most of the time is the lack of know-how in a particular job or task. This occurs when the only person in the office with that know-how is on leave for a long period or has unexpectedly severed ties with the organization. Another hopeless situation that hampers the workplace s operations and productivity occurs when the data needed for daily operations are disorganized, making them practically useless. ....