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Chatbots better than humans for delivering bad news

More companies are using chat bots or other artificial intelligence to help you with customer service. It turns out those bots may be better at delivering bad news than humans. ....

Aaron Garvey , University Of Kentucky Gatton College Business , Gatton College , Artificial Intelligence , Bad News , Good News ,

Chatbots better than humans for delivering bad news, study finds

More companies are using chatbots or other artificial intelligence to help people with customer service. ....

Aaron Garvey , University Of Kentucky Gatton College Business , Gatton College , 7 Action News , Metro Detroit ,

Chatbots better than humans for delivering bad news

More companies are using chat bots or other artificial intelligence to help you with customer service. It turns out those bots may be better at delivering bad news than humans. ....

Aaron Garvey , University Of Kentucky Gatton College Business , Gatton College ,

Chatbots better than humans for delivering bad news

More companies are using chat bots or other artificial intelligence to help you with customer service. It turns out those bots may be better at delivering bad news than humans. ....

Aaron Garvey , University Of Kentucky Gatton College Business , Gatton College ,

Got bad news? Send in AI | Electronics360

Got bad news? Send in AI | Electronics360
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New South Wales , University Of Illinois , United States , Aaron Garvey , University Of Technology Sydney , University Of Kentucky , Technology Sydney ,