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T&TEC makes changes to operations amid COVID-19 spike


File photo.
The Trinidad and Tobago Electricity Commission (T&TEC) has implemented changes to its operations to reduce customer in-person contact for its services.
These adjustments are effective immediately.
As much as possible, customers are encouraged to use T&TEC s website to pay bills and initiate service requests.
For customers who are unable to conduct business online, Customer Service Centres will remain open for bill payment and reconnection services only, Monday to Friday from 8am to 3pm. A drop-box facility is also in place at all Service Centers to facilitate all other transactions.
Customers can also make bill payments online via the Quick Pay feature on T&TEC’s website. Payments are immediately credited to a customer’s T&TEC s account and will be reflected on their bill balance. ....

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