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Government halts star ratings for employment services amid jobseeker crackdown


The quarterly ratings rank the performance of the jobactive providers in 1,700 locations around Australia, as well as the smaller disability employment services program.
Providers were told in early February that the suspension of the star ratings would last until the Australian Bureau of Statistics resumes producing a specific labour market dataset and the department was satisfied that the ratings could be calculated fairly. The final ratings until then would be from September 2020.
Some providers privately welcomed the suspension, having warned that the ratings would be compromised by the shifts in the labour market caused by the pandemic.
But Kristen O’Connell, a spokesperson for the Australian Unemployed Workers’ Union, said it exposed the “dramatic contrast” between how the government treated people on Centrelink payments and employment service providers. ....

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