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Kansas City, Missouri, to consider in-house 911 call center

Kansas City, Missouri, could soon look into what it would take for the city to establish its own in-house 911 call center. ....

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911 dispatchers reflect on Midtown shooting

The emergency workers who picked up those terrifying 911 calls, as shots rang out, quickly put first responders on the move to the shooting scene. ....

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Dallas Hit by Ransomware Attack Disrupting Key Services Including 911 Dispatch

Dallas, Texas, is grappling with a ransomware attack that has caused widespread service outages and impacted critical systems, including 911 dispatch services. The Royal ransomware gang has claimed responsibility for the cyber attack, which has left the Texas city scrambling to restore services and assess the full extent of the damage. ....

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Thanks, Apple: Colorado Emergency Services Bombarded with Automated 911 Calls from Skiers' iPhones

Dispatchers at the Summit County 911 Center have reportedly been fielding huge numbers of automated notifications from local skiers' iPhones and Apple Watches at the county's four ski areas last weekend. New iPhones feature "crash detection" and "fall detection" that automatically call 911 when the device thinks its user has been in a car wreck or other accident, which skiing apparently sets off as well. ....

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Nonprofit Gives Dallas 911 Operators a Posh Rec Room – NBC 5 Dallas-Fort Worth

Dallas 911 dispatchers and call takers received a big holiday gift Thursday a big recreation and relaxation upgrade for their break areas. ....

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