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Even real? insurance companies say they re not receiving the proper documents that they need to receive from the web site. these so-called 834 forms that contain all the critical information and there is just weeks to go. so people come january 1 when they show up to see their doctor or unfortunately the emergency room, are they going to be saying, listen, you re kind of out of luck. you re really not signed up. steven hayes says this is a fake fix. watch him. what the administration has basically done is repaint the front of a teardown. that s not going to do anything. the plumbing doesn t work. the back end is falling down. it might add to the curb appeal, but it s not going to ultimately sell the house and nobody is going to want to live there. repaint a teardown. sure. you can paint over the mold, but the mold is still there. during the busiest time of year, people are making their lists, and now they re realizing, wait a minute, i thought i checked that off. but no. your ins ....
So-called 834 forms from the website to the insurers and getting them with no errors is obviously important. they say they have identified a bug and presumably are going to identify other bugs causing errors. again, that is a technical issue. it s something that is solvable. they have a month now, literally a month in which to get it right. there are, i think, almost inevitably going to be cases where people thought they got insurance, somehow the form didn t get passed. that happens also, we should remember, with employers and with others going on. i actually think i ve talked to them and i ve also used the website mostly to shop and compare. it definitely is much better. it s more stable. it gives you the pass through, the number of screens you have to go through last. there s still a bunch of glitches and more screens than you should want. i think all of this will be ....
Plans on the site have errors in their enrollment records. that would mean some folks who think they ve successfully signed up for insurance might not be getting what they expect on time. the information that s given to the insurance companies is incorrect. i know that the white house disputes that number. can you tell us what the number is? so, what i can tell you, jake, is what the process that folks are undergoing right now, which is an important process that s a collaboration between cms and the insurance companies. just over the past weekend, they put in new fixes. for folks at home, essentially the 834 is a way to transfer the enrollle from healthcare.gov to the insurance companies and there were some errors that it developed in the first couple of months. that s significantly getting better, and now there are teams that are working through these on a daily basis to make sure it s even better. one final point on this, and i believe cms has spoken to this, that over the course o ....
Becomes a big problem after january 1st, i think it will overshadow everything we ve already seen. steve. this is always the problem. if you go back to the mid-october time frame, insurance companies were actually manually inputting the stuff that couldn t go through these 834 forms, so you had them actually putting additional people on to take the data, take it out and put it in their own formats, when all of this is supposed to happen electronically. so that s a huge problem. what the administration has basically done is repaint the front of a teardown. that s not going to do anything. the plumbing doesn t work. the back end is falling down. it might add to the curb appeal, but it s not going to ultimately sell the house and nobody is going to want to live there. that s the fundamental problem. in addition to the 834 problems, we are going to hear much, much more about other people that haven t yet been focused on losing their coverage or being asked to pay much higher premiums. ....
Some thing they ve actually signed up when they really haven t. what do millions of people do now if they ve actually lost their insurance? spokesman for the group america s health insurance plans, good to see you, robert. thanks for having me on. you released a statement today which said in part you were concerned about the back end issues for insurance companies. what do you mean by that? so the enrollment process has to be working from end to end before coverage can begin. so in addition to all of the work that s been done to address the technical problems with healthcare.gov, which is very important, the back end challenges must also be resolved so the enrollment process, complete and consumers can begin accessing their benefits on january 1st. that includes the 834 enrollment file that gets sent to health plans so that those enrollments with actually be processed. we just heard jay carney, the president s spoerkesman. he was asked just 20 minutes ago about this new concern ....