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Ericsson named a Leader in 2021 Gartner Magic Quadrant for 5G network infrastructure


Ericsson named a Leader in 2021 Gartner Magic Quadrant for 5G network infrastructure
10:53 | 25/02/2021
Ericsson has been recognised as a Leader in 5G network infrastructure
Ericsson’s Leaders quadrant recognition in the February 2021 Gartner Magic Quadrant for 5G Network Infrastructure for Communication Service Providers (CSPs) report recognises the company’s Leader position in both completeness of vision and ability to execute.
Vendors offering 5G solutions for communications service providers were comprehensively and independently assessed and evaluated by Gartner experts on their completeness of vision and ability to execute to provide a market snapshot on 5G infrastructure abilities.
End-to-end 5G network infrastructure vendors were evaluated on how they enable IT provider performance to be competitive, efficient, and effective and to positively impact revenue, retention, and reputation within Gartner’s view ....

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Alorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO


Alorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO
Monday, February 15, 2021 7:30PM IST (2:00PM GMT)
Global CX Provider Positioned Highest on Ability to Execute
 
Irvine, Calif., United States:
 
Alorica Inc., a global customer experience (CX) provider, announced today that it has been named a Leader in the February 2021 Gartner Magic Quadrant for Customer Service BPO. Alorica was recognized as a Leader for both completeness of vision and ability to execute.
 
“We are honored to be recognized as an industry leader, and in our opinion, attribute it to our forward-thinking business strategy and operational excellence,” said Andy Lee, CEO of Alorica. “Starting off with a clear vision is critical, and without the right execution, that vision becomes impossible to achieve. Coming out of an epic year that accelerated adoption of transformative ser ....

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