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BBCNEWS Breakfast June 4, 2024 07:25:00

Went up by 54%. what we re hearing from some viewers, one in particular got in touch saying her bill had gone up by 300%. i want to talk you through some of the e mails we have had this morning. suzanne said, i am recently widowed, i used to pay £105 a month and now i am expected to pay £269 a month. i am a month and now i am expected to pay £269 a month. lam not a month and now i am expected to pay £269 a month. i am not stupid. a month and now i am expected to pay £269 a month. lam not stupid. i think i am in credit but this is completely unsustainable. from frustrated pensioner. we are pensioners, so are light users. 0ur bill has risen from £92.75 a month to £151.20. 0ur bill said we are £819 in credit, so asked for a refund. couldn t get through. they said they d call back and they haven t. this is what we re hearing a lot. notjust this is what we re hearing a lot. not just the this is what we re hearing a lot. notjust the price going up but struggling to get in touch with ....

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