The company also said that the transaction is a related-party transaction and is carried out at arm s length based on a valuation by an independent registered valuer.
JSW Cement, a part of $12 billion JSW Group, on Friday said it is digitising its sales & marketing operations. The move will provide its channel partners ease of doing business by leveraging Artificial Intelligence-based digital interventions, JSW Cement said in a statement.
JSW Cement has partnered with Yalochat, leading conversational commerce service provider, which enables the company to upsell, transact and provide better service to its customers over messaging apps like WhatsApp. Our digital transformation will ensure the ease of doing business to our customers through continued improvements in the overall Brand experience combined with efficient operations for well-synchronized & timely deliveries, JSW Cement Managing Director Parth Jindal said.
JSW Cement partners with Yalochat for WhatsApp-supported transactions Written by Global Cement staff
12 February 2021
India: JSW Cement has hired US-based Yalochat to supply software for transactions with trade customers. It says it is among the first Indian cement companies to introduce conversational commerce services to this marketing segment. The software promises to increase the company’s ease of doing business by integrating customer service into transactions via the WhatsApp messaging platform. The producer says that this will help differentiate it as it transitions to 25Mt/yr of production capacity by 2023 from 14Mt/yr.
Managing director Parth Jindal said, Digital technology is shaping the long-term sustainable growth strategy of all JSW Group businesses. We are in a unique position to deliver integrated home-building solutions to Indian consumers. Our digital transformation will ensure the ease of doing business t
India’s Shiva Cement (JSW Cement) has now received approval from the state government of Odisha to add 1.32Mta of clinker capacity and 1.05Mta of cemen.