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Study examines keys to success for contact tracing
Research examining the effectiveness of contact tracing systems in the hospitality sector has identified factors that influence buy-in from the public.
Dr Raymond Xia.
Dr Raymond Xia, Associate Investigator of the collaborative study, says a key for restaurants, cafes, and bars to encourage customer participation in contact tracing is to build trust by stimulating their thinking rather than their feeling.
“Appealing to customers’ brains (knowledge) rather than their hearts (emotions) can increase the effectiveness of contact tracing as people are more likely to participate. Essentially – if a customer is confident in the establishment and their contact tracing system, they are more likely to provide their details. In establishments where there is scepticism over the establishment or the contact tracing system, then buy-in decreases,” Dr Xia says.
Coronavirus In Seattle
A historic, unforgettable year: 2020 in pictures By
T
he first Covid-19 outbreak in the United States stopped Seattle in its tracks. Toilet paper, hand sanitizer and masks vanished from store shelves.
Streets eerily empty. Spouses separated by panes of glass. Businesses boarded up â a canvas for the cityâs muralists to offer some degree of hope. It was a surreal new reality with no end in sight.
And then came May.
Following the murder of George Floyd at the end of the month, thousands poured into Seattleâs streets to continue a fight thatâs hundreds of years old. Demanding justice for Black Americans and an end to police brutality, protesters were met with tear gas and flash bang grenades on Capitol Hill. For months, every single day, throughout the region â people marched.