An EE call centre worker suffering from PTSD after the sudden death of her father was told to 'get a grip' by her bullying boss, an employment tribunal heard. Bethan Oakley, 31, had flashbacks of giving her father CPR and had been suffering from anxiety and depression which left her 'crying all the way to work' and feeling 'down most of the day'. But the tribunal heard Gareth Roberts, her unsympathetic team leader at the EE call centre in Merthyr Tydfil, South Wales, had been 'aggressive' despite knowing about her condition. On one occasion in September 2019 Mr Roberts told Ms Oakley to 'get a grip' after she returned late from lunch - having been supporting another colleague he had upset.