AIRPORT POLICE COMMANDANT APOLOGIZES TO IRATE TRAVELER
In a rather unprecedented but nevertheless courageous and highly-commendable move, the commandant of the Aviation Police at Entebbe International Airport issued a public apology to an angry traveler, printed in the country’s leading daily “The New Vision.” Days earlier, another letter to the editor was published complaining about three police officers behaving badly and by insinuation trying to extract a bribe over wrongful parking and other alleged offenses, including “talking back” to the officers concerned and “not being repentant.”
Senior Superintendent of Police Herman Owomugisha, however, not tolerating such alleged behavior and the subsequent smearing of the image of the aviation police by errant officers, responded publicly, including offering his mobile phone number, which the aggrieved traveler, and others finding themselves in similar situations, should call to provide immediate remedy. This outstanding response deserves to be mentioned as it portrays the efforts the police, especially at the airport, are making to change their image and serve and protect rather than grab and harass.