NLP is a talking therapy which can help build confidence and reduce anxiety - Credit: Getty Images/iStockphoto If you’d told Tracy Ward a few decades ago she’d be helping people navigate their emotional problems, she’d have been shocked. Climbing the corporate ladder in accounting, the now-counsellor spent 30 years working in financial transformation, systems and processes. “But I knew, maybe around 10 to 12 years ago, it wasn’t what I wanted to do forever,” she says. When the opportunity for voluntary redundancy came up, Tracy jumped at the chance to go from transforming things in the business world, to reshaping her own life.