Two former restaurant workers now on rollercoaster ride to get benefits Chicago (WBBM) — Week after week – practically daily – we’re Working for Chicago and investigating problems with the Illinois Department of Employment Security. Today, the Morning Insiders found two women pleased with the system for months. Then 2021 hit. Now they’re swept up in IDES drama too. Morning Insider Lauren Victory take us on their rollercoaster ride. “I’ve been working in the hospitality industry for almost 20 years now,” said former restaurant server Bex Geraci. It’s a job she loves so much, she jumped right back in mid-pandemic. “I worked fully until November, when the governor and the mayor shutdown indoor dining again,” she said.