raging. one firefighter said the fire was so hot, it melted his helmet. we continue to get new information. we have confirmed there are people unaccounted for. 151 people were evacuated from the building. 17 are in the hospital tonight. >> i went banging on doors, going to get my residents up, waking them up. this is a fire, for real. it is not fake. put the shoes on, made sure they had shoes and coats on and started to take them out z it has been a long day for the residents. dozens of them are in shelters. steven fisher talked to students who rushed in to help save the victims. >> steven joins you live from westchester. >> reporter: last night, a scene of panic and confusion. 151 people needed to be evacuated. most were not able to get to safety. rather, they had to be rescued. >> with a fire quickly burning, it was a race against time to get residents to safety. >> i went through hell and more. >> surviving the fire and then surviving the cold. >> they are 80, 90 years old and everybody was really cold out there. >> i was outside. oh, m oh, my god, it was cold. >> the 93-year-old's body started to go numb. >> everything else was broken. it hurt. i couldn't use my right hand. i couldn't use nothing. >> full ambulances rushed back and forth from the scene to hospitals, busloads of people were taken to a temporary shelter here on westchester university's campus. >> getting them off the buses was a struggle and there were plenty of volunteers holding wheelchairs and the firefighters were loading them in and people were there with blankets covering them. >> they were pretty shaken up. >> reporter: helena mckendrick has been volunteers at barclay friends for the last two years. last night, she popped out of bed, threw on close athes and w to do whatever she could. >> these are people i spend an hour every week with. i was supposed to be playing wingo with th bingo with them today. >> reporter: so far, we have learned that ten have been released from the hospital. team coverage continues. they checked into the facility's background and sorted through the inspection reports. at 5:00, the steps. >> here at the home where she was housesitting. >> september the 23rd was a hard day. but every other day after that i feel god's hand's caressing me. >> finally tonight, news of an arrest. investigators say 19-year-old brandon wilson, who used to live inside that home, broke in to rob it and killed carter. >> physical evidence linking the defendant to the crime was found on an outside window as well as the victim's shirt and a piece of gym equipment that was used in the murder. >> investigators carried out 30 search warrants and found video of wilson on hopkins street where neighbors have been awaiting today's arrest. carter died of blunt force trauma in an upstairs bedroom. her own son and nephew why there. her family shared their thank you with police. >> the silver lining is the fact that i have a grandson that is phenomenal. he is getting therapy and stuff like that. he is going through the process. we all going through the process. >> reporter: after he killed carter, wilson committed another crime that landed him in the cape may county jail where he remains tonight. >> his first court appearance will be by video. tomorrow is saturday. >> every sunday, i take her flowers to her grave site. the first time was hard. this sunday, i get to go tell her some good news. >> reporter: from boodwoodbury. three current and former employees have accused sheriff joe williams of sexual harassment. he denies the allegations. the philadelphia commission for women wants him off the job. they issued a statement, as allegation frs these women have surfaced along with details of a settlement awarded to one of the victims, we believe that sheriff jewel williams should re-sign his post. our hearts are with those that have come forward and to all vic tips of sexual assault and harassment. now, to our weather. a chilly evening is in store. as we take a live look at the philadelphia museum of art. thousands of runners will finish in this area tomorrow. let's go down to the shore and check out conditions in cape may along the promenade. blue skies. it looks nice enough. it is going to be cold. >> glen "hurricane" quarschwarts your most accurate forecast. with the clear skies, light wind and low humidity, that temperature is going to be plunging as it gets darker and darker out there within the next couple of hours. you can see there are no clouds to put a lid on a temperature drop, at least not for much of the night. the rain is increasing from the west but it is only getting into michigan now. so it is not about to affect us even by tomorrow morning. the rain is still back in central pennsylvania. it may take until afternoon before we see some rain. the rain is moving in covering just about the entire area, getting heavier as the day goes on the the heaviest of the rain coming on saturday night. the temperature down into the 30s. the first thing in the morning in some of the northwestern suburbs doesn't get out of the 40s. more on the timing of the rain and wild changes on sunday coming up. there is something you can do right now to lift the spirit of a pennsylvania state trooper shot in the line of duty last week. the retired state police association of pencil vain gentleman, organized a car drive for corporal seth kelly. he was shot after he pulled over a driver. you can drop off or mail homemade or store bought cars at the state police barracks in nazareth. we have the exact address on the nbc 10 app. the top of this truck got ripped off when the drive got his rig stuck under a bridge in ardmore, montgomery county. amtrak sent inspectors to survey the bridge. they just 20etold us there is n damage. everything is fine. take a good look at your screen. a camera from the wharton loft caught these teens tossing rocks off of a roof deck. some broke solar panels on another building. they are wanted for vandalism. a swarming about phone scams, threatening to arrest people for things like failing to report to jury duty and they are told to buy a pre-paid debit card and read the number over the phone to pay the fine. local students are getting a hands-on lesson about how to save for the future bensalem teamed up with trumark and educated them on the value of saving money. this year, it will be easier for people. up until this year, the location rotated on a nightly basis, which possibly could have made it harder for people to find. the shelter opens december 1st. it closes on march 31st. an early santa visit today. he paid a visit to king of prussia. students and their families got into the holiday spirit by collecting toys for the schools annual toys for tots celebration. the toys will be given as christmas gifts to needy children in the community. >> so excited there. >> oh, yeah. philadelphia flyers alumni donated boxes of fresh food to the st. francis inn in kensington. this is the 12th year the fliers alumni have made this donation. more accusations of hazing at another university. >> we are going to tell you which school is suspending activities for nearly all of its fraternities. all new at 5:00, a consumer warning about gift cards. what you can do to save your money if a store goes out of business without warning. carson wentz will be fired up when he hits the field for sunday night football right here on nbc 10. we'll have more fighting words from the birds ahead at 5:00 for thousands of young adults, the career path of their dreams is just out of reach. >> one group wants to change that. >> this is my work horse right here. >> at pierce college, ivan draper is giving back to the program that gave him so much including his own office. >> it is an all-in-one computer. draper is on a poster board for greater philadelphia. >> every time i see it, i'm like what? this can't be real. >> three years ago, this wasn't his reality. now, he works in pierce college's i.t. department. >> coming from an urban neighborhood, that almost seemed unachievable. >> he is one of 16,000 students that have been served for the year-long program that bridges the gap with underserved adults. the idea came from the founder and ceo of year up. >> we are creating an opportunity for people to take care of themselves and be great moms and dads and great partners and community members. >> in 2016, 85% of the program's graduates enrolled or got jobs within four months of completion. some of the 3,000 recent graduates came from peirce. >> we are connecting the disconnected student to opportunity. >> before students start on the career path of their dreams, they work with the staff. >> the millennials are powerful, innovative, smart, intelligent. we just create the runway. >> our students earn everything they receive. it is empowering to me. it helps me realize why i get up every single day. >> par it ticipants leave with college credits and no student debt. natas natasha zachary is doing her internship at united states liability. she is quick to remember where she came from. >> i look at my walmart badge and then i have my name on my desk. in delaware, it is beginning to look a lot like christmas. the festival of trees kicked off today. this is the 30th year it is hosted by the delaware hospice in hokesson. the evend runs throut runs thro weekend. dry conditions outside now but weekend rain, it's coming. here is a view of the camden skyline. a live look along city avenue. look at that traffic on a friday night. >> friday night traffic. it is the worst. we will get to the first alert forecast. nbc 10 chief meteorologist, tammy souza is live at citizens bank park. >> we hear there is a big sleepover happening there tonight, tammy. >> reporter: there is a huge sleepover. it is the urth it is t it is t it is the fourth annual sleepover. this weekend, we have the marathon, our eagles out of town, here at citizens bank park for the famous sleepover. let's get right to the weather. what's going on with our doppler radar? nothing. it is clear. it is beautiful. we have some clouds that are creep ng fr creeping in from the west. they are all in advanced of a storm system that's going to bring us rain tomorrow. that is not going to be snow for us but it is going to be rain starting later in the day. let's go through your hour by hour. we're going to start the morning in the 30s. the rain could be knocking on the door, specially in the lehigh valley as early as 9:00 or 10:00 in the morning. across philadelphia, perhaps late morning into early afternoon, continuing all the way down into delaware and south jersey in the late afternoon and overnight. this may be in the area until very early on sunday morning with the marathon kicking off. the half marathon looks dry. the marathon may have a few showers in the morning before this cold front passes the area. temperatures are going to start to fall from the 50s into the 3 40s by sunday night. it is going to be incredibly windy and blustery and chilly. it does look like we are going to be climbing from the 30s into the low 50s for the morning hours, for the half marathon on saturday. we'll see cloud cover. i think the rain will hold off until that is done. going to sunday, we could see a shower first thing in the morning. we will start in the 50s. we are going to cascade around in the 40s by the time we reach late morning and early afternoon. the winds are going to be howling out of the west and northwest. what we are going to be looking at for your weekend forecast, it could be nicer. we are going to see those 50s around here on saturday. they will be shortly after midnight and probably before you wake up in the morning. we'll wind up in the 40s. it is going to be incredibly chilly. joining me now, we have a special guest at this sleepover. zach eflin, number 56, one of the star pitchers here with the phillies. he is here for the sleepover because this is such a special event. it has touched his heart. my son, i have to say, is going to be part of the sleepover. the he just had his brain tumor crisis and many have read did it. zach, tell us what this means to you. >> it means the world. i tried to come last year and i wasn't able to make t we made sure to put it on our calendar this year. what these kids don't understand is how much of an inspiration they are to people. they battle every single day. through our hard times and everything in life, we always look to them. i wish that was something they could understand. it was something we wanted to come back and give back and be with the kid and see all their smiles on their face. >> you are their hero. i was in the clubhouse. i saw some of the surprise. it is a superhero theme. what are a couple of the other surprises the kids will get? >> they are going to be wearing superhero capes. it is going to be amazing. they are having to have their own baseball card and trading with everybody. they have their own name plates and they are going to be signed to a one-day phillies contract. >> reporter: and they get to meet you. >> they do get to meet us. we are looking forward to being with them and seeing all their smiles. it is going to be an amissiazin night. >> i saw all sorts of things set up there, golf, balloons. >> they are probably going to do a little bit better than me. it is going to be awesome. >> i think they are going to be so excited. thank you to both of you for being out here. you have been touched by this also, because you lost your sister to this, correct? >> yes, ma'am. this is something i want to do to give back. anything i can do to honor my sister is what i'm going to do. >> reporter: you are honoring her in an amazing way tonight. thank you so much for being part of this. this is why it is the city of brotherly love. it is love everywhere. tonight is going to be spectacular. the kid are going to be arriving about 5:45. i will be back then to give you the next weather update an with are going to see the surprise look on their faces when they arrive. >> guys, back to you. >> i was there last year. it is a wonderful, wonderful event. those kid are inspiration. caleb is an incredible inspiration. >> it was a mad dash for the philadelphia marathon. >> how you will be impacted by road closures. the reverend jesse jackson goes public about his health. a disease he says he has been fighting now for two years. ohio state university is suspending all activities at their fraternity because of cases involving alcohol. they have been investigating about a third of their fraternity for a year. it means they can't have social events or recruit new members. just yesterday, we told you about a fraternity at lehigh university that is shutting down for two years because of underaged drinking. lehigh says students had to go to the hospital after drinking at a champagne party at sigma chi fraternity. this follows more trouble for penn state. another fraternity there suspended after a student was found unconscious and had to be taken to the hospital after drinking. he was found off campus. officials are investigating a possible connection with the delta tau delta. directional is dealing their own fraternity issues. tau kappa epsilon has been suspended for five years under investigation for alleged assaults and alcohol violations. to a new interview that sheds lights on the menendez murders. >> they captured headlines when they killed their parents more than two decades ago. the older brother says he should have gotten a plea deal. lyle menendez says nearly all cases where kid kill their parents are related to abuse. they are usually settled. he says, he did not have that option. don't miss an all new two-hour dateline nbc, unthinkable. the menendez murders. you can watch it right here at 9:00 followed by nbc 10 news at 11:00. hospital wait times that average over an hour. we found one in pennsylvania, new jersey and delaware. tonight at 11:00, the nbc investigators uncover the hospitals where you will wait the longest and the ones where you will get diagnosed the fastest. we'll tell you how to compare the hospitals closest to your neighborhood after an all-new dateline nbc. we are continuing to learn new developments about breaking news out of chester county. >> sky force 10 is live above the senior living community that was destroyed by fire last night. next at 5:00, the nbc 10 investigators found a history of fire safety-related concerns on this property. we'll break them all down for you next. later, this video seems to show an officer punch a teenager outsigh outside of a school. what was happening just moments before this much the in you lawsuit this video is triggering. all new at 6:00. every day, technology becomes much more personalized. ♪ ♪ like this. and this. (ai device) welcome home, gary, how was your day. and like this. introducing specifi, our digital investing platform that's built around you. just answer a few questions, and specifi will provide a tailored investment portfolio. it continually manages it, so if the market changes, it adjusts accordingly. ask us how specifi can help you reach your potential. ♪ ♪ this is nbc news. i stayed outside in the cold. >> one of many seniors forced out into the cold when the barclay assisted living community was destroyed by fire. >> live over the scene in westchester where the building is still smoldering. a short time ago, we learned some residents of the homer still unaccounted for. a total of 151 people were evacuated. 27 residents were taken to the hospital. 17 remain hospitalized. new at 5:00, we are digging into the back story of the massive inferno. nbc 10 found record showing a history of fire-related concerns at the nursing home attached to the personal care facility. investigator george spencer has been sorting through this. tell us what you have uncovered. >> reporter: know that personal care facility where this inferno started is fully licensed and in good standing with the state. we also found that the nursing home on that same property run by the same management has been recently sanctioned and cited by overseers. the blasting horn of a fire truck and the bright, orange glo of a hungry fire. it was a shocking scene. shortly before 11:00 last night, eve foreign the first responders rushing into offer aid. >> all the local hospitals who have multiple injuries from residents. >> the blaze destroyed much of barclay friend personal care facility. today, we learned that state watch dogs gave the nursing home operating on this same campus a number of fire safety related citations in recent years. in september, 2014, four citations, including failure to maintain electrical wiring and protect electrical receptacles from damage in three locations. in august, 2015, three c citations, one for failure to maintain the sprinkler system n september of last year, three more, failure to maintain corridor doors to close and resist the passage of smoke. we tried to ask whether fire suppression systems were in place and working property across the philadelphia? >> it is still under investigation. we haven't been able to get into the building. it is too unsafe. >> reporter: state record confirm it was put on a provisional license for four months and fined nearly $10,000 for health care related violations discovered in september of last year. >> reporter: we have been trying all day. so far, we have not been able to get any comment from facilities management. the big question is how this blaze began and if there is anything that prevented it. >> do we know if any of the problems were actually fixed? >> they should have been fixed. the fixes have to be done immediately while the inspectors are still on site. more minor violations are given a plan of corrective action and a time frame for the fix. reporting live in chester county, i'm george spencer, nbc 10 news. >> we are going to continue on air and on the free nbc 10 app. >> this weekend, 30,000 people are participating in the philadelphia marathon. one of the big have the events in the city all year-around. a lot of my friend are running in that. nbc 10 is a proud sponsor. this afternoon, it was a mad dash to pick up those bibs and gear at the convention center. vendors packed the site with the runners of the 8k, half marathon and marathon prepared for the 23rd annual race. many flocked to philadelphia for the senior route that spanned from maniok to south philadelphia. >> the american association for cancer research is the charity partner for the event. right now, runners can pick up their race packets at the pennsylvania convention center in hall "f." they are available in 9:00 tonight. tomorrow, the half marathon begins at 7:306789 the rothman institute 8k, more my speed, erin, begins at 10:45. on sunday, the aacr, philadelphia marathon gets started at 7:00 a.m. a live olook at acan's oval where all of the races begin. traffic closures are planned to accommodate the runners. here is a look at a few of them starting tomorrow. 2:00 a.m., the ben franklin parkway, kelly drive and mlk will all have parking restrictions. roads around center city and logan circle will be closed until 2:00 p.m. on sunday, parking restrictions are back in place. the i 95 ramp at washington avenue will be closed until 2:00 p.m. along with parts of callowhill, race, and many other arteries throughout the city. we have all the details for the marathon, traffic closures and the forecast. we have it laid out for you on the free nbc 10 app. runners are looking at the cold and sometimes rainy weather for those races. >> nbc 10 meteorologist, glen "hurricane" schwartz is here with what we can expect. >> they may get fairly lucky tomorrow for the half marathon. the rain is going to take a while to move in. we are going to start with cloudy skies. it is going to be a cold night. the temperature at 7:00, 7:30, is going to be in there with a bit of a breeze. after 10:00, we have the best chance of rain beginning. the heaviest rain is saturday afternoon and saturday night. for the full marathon, you are mostly missing the rain also except right toward the beginning or on your way there, you might have some rain. the modes might be wet. it is kind of mild. look at the wind. 20-25, gusting to 40 or more. if that's coming right at you, it makes it hard. increasing sunshine. temperatures slowly dropping during the day sunday. now, here is a look at some of the stories making headlines county by county across our region. a driver barely got a scratch. that is the not the case for his truck. the a car suddenly stopped in front of him. he swerved to avoid a collision. his vehicle went off the road and overturned right up against a home. the driver was not hurt. >> a montgomery county man is charged with road ranl. they arrested christopher cossel, accused of trying to crash into another car on purpose on route 100. he allegedly got out of his car at a light and fired into the other vehicle. the driver was not hit. civil rights activist, reverend jesse jackson, makes a stunning announcement about his health. an nbc 10 responds looking at gift card. any are a popular gift around the holidays. how you can redeem your money at the store unexpectedly goes out of business. a major announcement from reverend jesse jackson. >> the civil rights leader revealed he has parkinsons disease. he says his diagnosis came after a battery of tests. he revealed he has been seeking outpatient care for two years. he vowed to use his voice to help find a cure from the disease. his father also suffered from parkinson's. >> this may be one of the most philadelphia stories you are ever going to hear. >> a man's final wish was to be buried with a patch cheese steak and his family made it happen. his sons buried him with one of his favorite meals. two cheesesteaks from pat's. they plan to put just one cheesesteak in but they decided to go with two because there father would always tell them to always get two. you never order just one, end quote. >> good advice. >> great advice. you never order just one. tap the free nbc 10 app to learn more about that story. >> always get two. >> malcolm jenkins has been in the center of some battles with the cowboys. >> the eagles captain in our exclusive interview tells us what is to come on sunday night. drinking their disdain for dallas. the new disdain. channeling their hatred of the cowboys. if you'd have told me three years ago... that we'd be downloading in seconds, what used to take... minutes. that guests would compliment our wifi. that we could video conference... and do it like that. (snaps) if you'd have told me that i could afford... a gig-speed. a gig-speed network. it's like 20 times faster than what most people have. i'd of said... i'd of said you're dreaming. dreaming! definitely dreaming. then again, dreaming is how i got this far. now more businesses in more places can afford to dream gig. comcast, building america's largest gig-speed network. now more businesses in more places can afford to dream gig. how's it going down there? that's good. lica misses you. i'm over it though. (laughter) that's fine. i miss her more than you anyway. ♪ ♪ hey, my window is closing. yeah that's okay. alright miles. i love you. (phone hangs up) ♪ ♪ yeah i love you too. ♪ ♪ i want to show you something. this is the walk that carson wentz will take two days from now as he makes his way on to the field. have you heard? the eagles taking on the cowboys on sunday night football right here on nbc 10. i'll tell you what. this city is ready. i have been ready for a full week now. the team is ready. >> defensive captain, malcolm jen ins ca jenkins, he is ready to. danny pom els had an exclusive interview. >> i asked him if he circled this game on the calendar the way eagles fans do. he said 100%. as if playing the cowboys and putting a strangle hold on the nfc east wasn't enough motivation, jenkins and company has more. >> he is going, looking into the end zone. touchdown, game over. he found jason. >> a painful memory in overtime last year as the boys knocked off the birds. a tough loss for the eagles, made worse by the fact that the eagles lost two accept prayed ten-point lead. in my weekly exclusive conversation with malcolm jen kis ki" s,k kins. i asked him if that stings. >> yes. that was a game we felt like we should have won. here we are with another opportunity to get that back and compete. always a physical game. always a game we look forward to. we are excited. >> be sure to catch much more with malcolm that comes your way this sunday at 9:30. i'm danny pommells. eagle game day kickoff kick starts our power hour of exclusive eagle content you will find only on nbc 10. 8:30, the birds and the boys right here on nbc 10. >> then, keep it here after the game for eagles takeover dallas postgame coverage. keith is broadcasting live right after the game. join him. nbc 10 is your official television home of the philadelphia eagles. >> let's go to south philadelphia. temperatures in the upper 40s. tammy souza is there for a very, very special reason. >> hey, tammy. i am here for a very special reason. whoo! let's hear it. let's hear it, guys. we have a room full of excited kids and more kids to join they are here as part of the phillies' sleepover. this is the fourth annual. this is for kid from across the philadelphia area who have actually had a pretty tough time. you read the story. you probably heard the story about my son's battle with his brain tumor. this is a treat for all these kids to be here tonight. they are going to be in store for amazing things going on a little bit later on, right? >> yes. >> he is a little shy. before we get to hearing from some of these kids, let's give you an joef view of the weathan weather. >> we are going to look at the radar. the doppler radar shows nothing going on. a few clouds drifting in. nothing across the state of pennsylvania. we have to go a little further west to see the storm. if you are running the first half marathon in the morning, you should be fine. we are going to start with the 30s in the morning and then we are going to see the potential of showers in brooks county. the lehigh valley. then, it is going to move across the philadelphia area by late morning and into south jersey and delaware in the afternoon and evening. until that cold front crosses early on sunday morning, we could still have an early morning shower. very windy conditions behind that as the temperature plummets from the 50s down into the 40s. here is a look at your ten-day on ten. we are going to be in the 50s tomorrow. we will start the 50s sunday with a sunday with the 50s. and then fall off into the 40s in the afternoon. the rain is in the afternoon and evening tomorrow. very early on sunday. then, monday, a chilly day in the 40s. blustery and windy. we have sunshine on tuesday. some clouds on wednesday. it is going to be very chilly for your thanksgiving. if you have any travel plans, pay attention. some of the area around philadelphia, pittsburgh and up into the great lakes may see some lake effect snow. we are not going to see any of that here. let's look at some video that i shot earlier. this is in the clubhouse. these are some of the surprises that the kids are going to get. i don't want to go into great detail. they have things they are going to wear and a theme they are going to be following. they are going to be eating and playing and meeting special guests. is a fun-filled evening. they are all here. i have been sworn to secrecy. they have special folks that will come out to meet them. i have the philadelphia ball girls here. are you excited to be here? >> yes. >> reporter: what's your name? >> chase. >> reporter: what are you looking forward to? >> seeing some of the phillies guys. >> reporter: i would too. what's your name? >> keirnen. >> reporter: what are you looking forward to? >> going to the batting cage. >> reporter: i see a future major league player here. how about you, we have girls involve. what are you looking forward to? >> to meet the phillie phanatic. where is the phillie phanatic. he should be showing up at any moment. michelle, come on over here. tell us what's going on? tell us why this evening is so special. >> i will say that tonight is super hero night at the ballpark. >> reporter: so we can say it is superhero night. >> we have a great night planned for all the kids. this is our third year doing it. this is our fourth sleepover. we have great partnership with the local children's hospitals. >> it really is. it is a lot of reliefme. my son has been talking about it now. no sleep last night. i don't think there will be a whole lot of that. you do have some special surprises. this is something they look forward to. they could each bring a friend. it is a great night for the kids. let's all gather together. the philly ball girls are going to get you going and get everybody cheering. are you ready? ready? come on. one, two, three. whoo! >> it looks like so much fun out there. >> reporter: it is going to be a good night. >> tammy, thank you. many of us have been there. you have been there at home too. a business closes, and you are left with the business card that is squat. >> or is it squat? we are here with important information for your holiday shopping. this is nbc 10 news. welcome back. lester holt joins us from the nbc studios in los angeles. >> a look at what's coming up on "nbc nightly news." hey, lester. >> hi, keith and erin. we will look at the politics of sexual harassment as president trump mocks senator al franken over his behavior, the president's own past comes back into focus. we will have more on that and why a major university is pulling its plug on major fraternities. back to you in philly. >> we will be watching. we have reached the time of year when gift giving is at its highest. some of you may be planning to buy gift card at stores and restaurants. >> if the company closes, your purchase could end up worthless. we have tips on how to protect yourself. >>. >> reporter: she says she loves gift card. >> most of them are approached john li online. >> we have 50 here, 50 here, another $100. the only problem, that restaurant shut down. >> now, i have gift cards that have no value. >> reporter: we looked into what happens when the business closes and what you should do. try to get ahold of the company by sending them a letter. their mail is most likely being forward. try talking to a neighboring store or the land landlord to g forwarding address. the money from their assets goes to creditors and employees and any left over will go to customers on the record as losing moon losing money. you can file a claim and you should also file a police report and if you paid with a credit card, file a dispute with your credit card company to get your money back. mel t melton says she is changing her way when it comes to purchasing gift cards. >> when i do make these purchases, i am going to use them as soon as possible. >> don't throw that gift card away. it may still have some value. first of all, it is part of your proof that you made your purchase. other similar which businesses willing to honor a percentage just to get your business in their doors. nbc 10 at 6:00 is next. up first at 6:00, people still unaccounted for after a fire ripped through a sen yur living home. >> we are live learning more about the victims and the chaotic evacuation to save lives. all new at 6:00, suing the schools. a teenager files a lawsuit over this video and an apparent confrontation with an officer. >> sigh of relief. new at 6:00, why thousands of local college students are less worried about their futures tonight. >> i'm tracking rain for at least a part of your weekend. what you need to know if you are traveling out of town for the holidays or if you are heading to the philadelphia marathon. don't miss the fun. getting a cancer diagnosis is difficult. getting an appointment with a specialist shouldn't be. at cancer treatment centers of america in philadelphia, you can see a cancer specialist in as little as 24 hours. you'll meet with a physician who will discuss treatment options, answer your questions and recommend next steps for your personalized care plan. learn more about cancer treatment centers of america and schedule your appointment at cancercenter.com/appointment right now at 6:00, unaccounted for. this senior living home burned to ruins. now, investigators can't find everyone who lived inside. killing a stranger, a teen charged with murtdidering a hou sitter he didn't even know. >> police punched. new at 6:00, a teenager suing an officer over this video of an altercation outside a school. vulnerable victims of a raging inferno. >> the roof was on fire. >> a fire guts a senior living facility have the dozens evacuated into the bitter cold. >> we are envisioning elderly people burning in their beds, because it was so massive. >> reporter: some are unaccounted for. others left homeless. many shaken to their core. >> i went through hell and more. >> good evening. i'm jim rosen felt. >> some residents still unaccounted for nearly 19 hours after this fire started. >> federal investigators still can't get into part of this senior living committee, because the building is too dangerous. sky 4 is flying live over the scene tonight. investigators still haven't figure out what caused this fire. 17 people are in the hospital. so far, officials will not tell us how many people they haven't accounted