without suggesting a premature conclusion of the appropriateness of the use of force in this particular incident, i can express on behalf of all of us in this department our sincere condolences to mr. szeto, his family, friends, loved ones, and for the loss of life they've suffered. we also recognized that officer-involved shootings can have traumatic effects on members of our community, especially for individuals, family members and loved ones of those who have suffered trauma of their own from encounters with the criminal justice system. whether in san francisco or elsewhere. and those who experience this trauma whether from descriptions or videos or images that we will present during this town hall, please know that help is available to you. you may contact the san francisco department of public health crisis line at 415-970-3800. or trauma services. first and foremost in the san francisco police department's ass pirration to be a national model of 21st century policing, we work to earn the trust of those we serve by having transparency. in this town hall presentation it depends on the legitimacy of police and our entire criminal justice system. in these town halls we have foundational tenants of what procedural justice is all about we will release the facts known to us at the time about this incident. we will do so in a manner that is impartial and neutral. we will answer questions from members of the public as well as members of the news media and we will listen to public feedback. commander paul yet will present the facts of this case in a few minutes. before turning the floor over to him, however, i want to emphasize that this incident is subject to multiple independent and ongoing investigations. as such, there may be some information that we cannot release at this time, either because the release of certain information is prohibited by law, or because the release of certain information could compromise an ongoing investigation, or because certain facts have not yet been established with certainty. in other words, we are not able to release unconfirmed information. next, commander paul yet's presentation will include a detailed verbal narrative of the facts as we know them at this time, as well as audio and video content from the officer-involved shooting incident. sfpd specialist officers who responded to the scene were wearing department-issued body-worn cameras which were activated at the time of the incident. consistent with our policy, the department general order 10.11, you will so a body-worn camera from those officers from multiple perspectives. currently, sfpd officers assigned to the airport bureau do not deploy with body-worn cameras so there is no body-worn camera video from those officers. please note that discussions between sfpd and sfo officials to deploy the airport bureau officers with body-worn cameras have already begun prior to this incident and are ongoing. the surveillance video and the sfo international terminal also captured the incident from multiple perspectives, and will be included in commander yet's presentation. at the san francisco police department, our commitment to full transparency has guided our officer-involved shooting investigations and town halls for several years now. although our practices pre-date the enactment of many police transparency and accountability laws in california, we believe our approach has remained consistent with the letter and spirit of reforms implemented by bill 1421 for police transparency and assembly bill 1506 for police accountability. in fact, because much a similar bill 1506, the california attorney's office is conducting an independent investigation into this officer-involved shooting incident. as part of this town hall we are pleased to welcome chief john marsh to our town hall. chief marsh will speak to our viewing and listening officer after commander yep's presentation and will be available for questions during the question-and-answer portion of this town hall, with the understanding that all investigations regarding this incident are open and ongoing. sfpd's commitment to transparency in this process will also be reflected in our release of information online. videos from this town hall, including audio recordings from 911 calls and dispatchers and the video footage i just mentioned will be posted on sfpd's website at sanfranciscopolice rdg. sanfranciscoto.org. we are mandated to release the names of officers from officer-involved shootings unless safety concerns argue against disclosure. in this matter, we identified no safety concern and commander paul yep will release the name of officers as a part of his presentation. i next would like to explain the investigative processes for officer-involved shootings. san francisco has a multiagency response to these incidents with each agency's independent -- or each agency's investigation independent of the others. the officer-involved shooting incident is no different in terms of multiple agencies investigating independently, however, because the san francisco international airport is located in san mateo county, a different jurisdiction from the city and county of san francisco, this investigation was initially under the jurisdiction of san mateo county authorities who activated their ois protocol, their officer-involved shooting protocol. accordingly, notifications were made to the san mateo district attorney's office and the san mateo county sheriff's office, san mateo county sheriff's o office forensic laboratory division and the coroner for their respective investigations though the san mateo district attorney's office under most circumstances has jurisdiction and control over criminal investigations for officer-involved shootings in their county, certain circumstances as outlined by county assembly bill 801506 provide that the california department of justice assumes jurisdiction and control over officer-involved shooting criminal investigations in any county in the state of california if the circumstances are determined to align with the response protocols as prescribed by 801506. in this incident, san mateo district attorney investigators were the first to arrive on scene and began to conduct their criminal investigation. after further discussion between the san mateo district attorney's office and sfpd, the california department of justice division of law enforcement were notified and responded to sfo. california doj's, california police shooting investigations team, also known as capsit agents later arrived and were briefed by the san mateo district attorney's office and the sfpd. at approximately 1:55 p.m., california doj assumed jurisdiction over the criminal investigation as a lead investigative agency. in addition to these state and san mateo county authorities, these other independent -- excuse me -- these are the other independent investigations involved. first, the san francisco police department internal affairs division is responsible for conducting an administrative investigation to determine if officers who discharged their weapons in the officer-involved shooting are in compliance with the standards and the requirements of sfpd policy. san francisco department of police accountability also known as bpa is also conducting an independent administrative investigation and san francisco voters created dpa as a successor to the office of citizen claims. with their passage of proposition d in the june 16,, 2016 election, dpa investigates all sfpd incidents in which any of our officers discharge a weapon would be the course and scope of their duties. whenever that discharge results in an individual's injury or death. i'd like to finally add that we value community feedback and we take it very seriously. based on feedback from prior ois town halls we will take questions and answers or answer them to the best -- or to the extent that we're able, understanding that this incident remains an ongoing investigation on multiple levels. we're allocating one hour for public comments and questions after the presentation and we'll conclude this town hall at 5:30 p.m. or earlier if there are no further questions or public comments. thank you for joining us today. and now i'd like to introduce to you commander paul yep. >> thank you, chief scott, good afternoon, everyone. the officer-involved shooting or ois incident has four uniformed patrol members of the san francisco police department from the airport bureau, field operations bureau, and special operations bureau. including members of the specialist team which i will be explaining later. in addition, members of the san mateo county sheriff's office responded to the scene to assist with the incident. the ois occurred on thursday, january 20th, 2022. at the san francisco international airport or sfo. the san francisco international airport is located in unincorporated san mateo county, but it is owned and operated by the city and county of san francisco. sfpd airport bureau officers responded to a call for service of a suspicious person in the terminal of sfo. the precise chronology is under investigation by four different agencies. the times presented here are approximate. the following is a summary of the events as they are understood as of today, monday, january 31st, 2022. at approximately 7:26 a.m., sfpd airport bureau officers were dispatched to a call of a suspicious person in the international terminal at security checkpoint g. the person was in a public area by an information booth across from the bart station entrance. the airport's communication center broadcast it to the responding officers that several individuals had reported a male subject with no luggage who is holding his midsection as if trying to hide something. the subject was described as an asian male adult in his 20s, 5'7" tall, and 150 pounds. the individual, who was later identified as mr. nelson szeto was wearing a gray jacket and black pants. officers responded to the international terminal on foot and on bicycles. the officers met with one of the reporting parties, a covenant aviation security supervisor who directed officers to mr. szeto. mr. szeto was standing alone between an information booth and an atm. as officers approached, mr. szeto removed what officers described as a handgun from inside his jacket and held it with a muzzle pointed at the floor. the officers drew their department-issued firearms and ordered mr. szeto to drop the weapon. one officer broadcasted over the radio, 221, and requested a code 33. sfpd radio code 221 refers to a person with a gun. and code 33 means emergency, clear channel. mr. szeto did not drop the weapon as officers ordered and he began walking away from the officers towards an area staged with construction equipment. officers saw that mr. szeto was also holding on to a knife in his other hand. as officers broadcast 222 over the radio to alert other responding officers, sfpd radio code 222 refers to a person with a knife. mr. szeto was in a publicly accessible area which includes sfo international terminal security checkpoint g. a bart station entrance. a tsa pre-check office. escalator to the air train. public restrooms. elevators. and a reflection room. additionally, there were restricted areas accessible only to authorized sfo employees. officers took cover behind various pillars and partition walls as they continued speaking with mr. szeto who identified himself by his first name -- nelson. he stated that he lived on market street in san francisco. officers continued to speak with mr. szeto to establish a rapport, utilizing deescalation techniques. mr. szeto placed his knife down on top of a tire. mr. szeto reached inside his jacket and said, quote, "i have another gun and this one is loaded," end quote. mr. szeto removed what officers described to be a secondhandgun from inside his jacket. and he was now holding on to two handguns, one in each of his hands. additional airport bureau officers responded to the scene with extended range impact weapons. also referred to as eriws, or less lethal weapons. officers also responded with tactical shields. all airport bureau officers on scene are trained members of sfpd's crisis interveengz team or cit. at approximately 7:42 a.m., the airport bureau sergeants established a command post and formulated a plan to contain mre public safety. the then commander declared this to be a critical incident. officers assisted in evacuating sfo employees and members of the public and travelers in the immediate area and shut down elevators and escalators. they locked down the entrance to bart and advised the pre-check employees and other sfo employees nearby to take shelter. bart service to sfo was 2e678 temporarily suspended during this incident. additional resources summoned to the scene of this critical incident include a hostage negotiations team, specialist team members, a tactical unit, and medics were also requested to stage in the area. the airport bureau officers and a hostage negotiator from the san mateo county sheriff's office or smcso, maintained a diloll with mr. szeto who still held on to the two handguns. officers pleaded with mr. szeto to put the weapons down and that they were there to help him. mr. szeto walked back and forth slowly pausing for short intervals with both handguns pointed towards the floor. at one point, mr. szeto told officers to shoot him -- quote, center mass -- end quote. adding, quote -- make sure you aim -- end quote. officers reiterated to mr. szeto they did not want to shoot him and only wanted to get him help mr. szeto stated, quote -- thank you for your service, i respect you guys -- end quote. he then apologized and stated several times -- quote -- i'm sorry -- end quote. members from the specialist team responded from various district police stations in san francisco. specialist team members, are patrol officers who have received special tactical training for high-risk incidents, such as barricaded suspects or hostage negotiations. and those involving search warrants and arrest warrants. while on duty, specialist carry additional tactical and medical equipment. as a specialist team members arrived at sfo at approximately 7:57 a.m. they were briefed on the incident. they subsequently released most of the airport bureau officers in the inner perimeter. as a specialist themselves in the inner perimeter they were armed with department-issued rifles and special were equipped with 40 millimeter eriws that you and a less lethal baton. during the negotiations, mr. szeto told officers that he had something stuck in his throat. the officers offered medical attention but mr. szeto stated that it was, quote -- too late -- end quote. and the hospital couldn't help him. at one point, mr. szeto complied with the smsco hostage negotiators' requests and placed one of the handguns on the floor. mr. szeto still held on to the other handgun. mr. szeto slowly walked behind construction equipment and started walking to his left. officers gave him verbal commands to set the other gun down, but mr. szeto continued to slowly walk to his left, away from the starchions and towards the pre-check office and security checkpoint g. one specialist announced a red light, red light warning, which is a term to alert other officers that a projectile would be deployed. the specialist then deployed the less lethal projectile at mr. szeto. mr. szeto faced the officers but continued to sidestep slowly to his left, away from an area with staged equipment, and towards the hallway and office spaces. mr. szeto still had a handgun in his left hand at his side. officers on scene continued to give verbal commands to mr. szeto, but he did not comply. the specialist once again gave the red light, red light, less lethal warning and deployed additional 40-millimeter less lethal projectiles at mr. szeto mr. szeto had the handgun in his left hand and he began to elevate the handgun towards the front of his body. at least one of the four officers involved in this incident discharged their firearm at this time. two shots can be heard on body-worn camera footage. mr. szeto fell to the ground. mr. szeto was in a semi-reclined position on the floor. specialists and officers repeatedly yelled for mr. szeto, quote, put the gun down -- end quote. mr. szeto reached across the body with his right hand towards the handgun located on his left side. mr. szeto then raised his right arm towards the officers. some or all of the four officers involved in this ois discharged their firearms which can be heard on the body-worn camera videos. mr. szeto slumped to the floor with the handgun nearby him want. and the specialists used the tactical she'ds and approached mr. szeto. a specialist sergeant moved the hand gun away from mr. szeto's body and several specialists began to have emergency medical aid to mr. szeto. medics arrived on scene and continued to render aid to mr. szeto. mr. szeto was later pronounced deceased at the scene. specialists checked the surrounding area and located an injured male in the adjacent hallway where the ois occurred. they rendered aid to the male who had a wound to his leg. medical personnel arrived on scene and transported the injured male who had non-life-threatening injuries to zuckerberg san francisco hospital. additional information -- evidence. the san mateo county forensics lab responded to sfo and processed physical evidence at the scene. video footage. sfpd officers were wearing department issued body-worn cameras activated at the time of the incident. the international terminal also captured the incident. involved sfpd airport bureau officers did not have body-worn cameras as they do not currently deploy with body-worn cameras. the issuance of body-worn cameras have been discussed and proposed with sfo authorities prior to this incident. and there may be outstanding surveillance video from bart and other unknown sources at this time. the subject. the his name is else ino szeto. death of birth is november 6th, 1984. involved members. the san francisco police department officers involved in this officer-involved shooting are officer eric whitney, 4005, assigned to the airport bureau. officer oliver lin, star number 2001, assigned to the field operations bureau. officer steven wong, star number 2199, assigned to the field operations bureau. and officer david wakiama, star 2046, star number 2046, assigned to the field operations bureau. current investigations. the state attorney general's office is conducting a criminal investigation into the incident per assembly bill 1506. the san mateo coroner's office is doing an investigation into the cause of death. the san francisco department of police accountability is conducting an independent administrative investigation. the sfpd internal affairs division is conducting an administrative investigation. the remainder of today's presentation will be provided in a multimedia format. in an effort to provide a transparent and comprehensive perspective of this incident, the san francisco police department will provide sfo communication center calls, police dispatch audio, body-worn camera footage, surveillance video footage, still photos provided by the california department of justice and related visual aids. our presentation today consists of relevant known video and audio at this time. but it is not intended to provide all photos, videos, or testimonial information related to this investigation. we will now provide a chronological presentation of this incident using these multimedia sources. the sfo surveillance video is shown are provided to the san francisco police department by the unit of the sfpd airport bureau division. at select points to increase transparency for viewers, it has been enhanced to allow for better perspective of this incident. note that the enhanced videos and the raw body-worn camera videos will be available on the san francisco police department website immediately this town hall event. plier to the beginning of each segment of video, we will provide a description to orient the viewer to the time, place, and location of the content to be shown. viewer discretion and listener discretion. you are about to see relevant video footage and learn about other evidence related to this case so you can have a better understanding of what occurred based upon what we know right now. we are still in the early stages of an administrative investigation that can take months to complete and our understanding of the incident may change as additional evidence is collected and reviewed. we do not draw any conclusion whether the officers acted consistent with our policies and the law until all facts are known and the investigation is complete. a word of caution. the images and information that you're about to see and hear may be disturbing. when a police officer uses force to arrest a suspect or defend against attack, the images are graphic and it may be difficult to watch. in addition, there may be strong language used by those in the video. viewer discretion is advised, especially for young children and sensitive viewers. we encourage those in need of help to contact the san francisco department of public health crisis line at 415-255-3737. >> as we are working through a few technical difficulties, i am going to read the viewer and the listener discretion once again. you're about to see relevant video footage and learn about other evidence related to this case so you can have a better understanding of what occurred based upon what we know right now. we are still in the very early stages of an administrative investigation that can take months to complete and our understanding of the incident may change as additional evidence is collected and reviewed. we do not draw any conclusion as to whether the officers acted consistent with our policies and the law. until all of the facts are known and the investigation is complete. a word of caution -- the images and the information that you're about to see and hear may be disturbing. when a police officer uses force to arrest a suspect or to defend against attack, the images are graphic and it may be difficult to watch. in addition, there may be strong language used by those in the video. viewer discretion is advised, especially for young children and sensitive viewers. an employee of the san francisco department called the sfo communication center and stated that five passengers reported to him a suspicious male was holding his midsection as if he was carrying something. the employee advised that he could see the subject and provided a description of the male and his current location to airport dispatch. the caller updated the airport dispatch, stating that the subject was still in the terminal by the bart area and the caller would be leaving the area. this audio was provided by the unit of the sfpd airport administration division. the sfo communication center provides dispatch services for the police department at sfo. we will now play the sfo communication center call from the sfo employee regarding the suspicious male at international terminal g. >> do you have an emergency? >> i don't have an emergency -- [indiscernible] at checkpoint g. >> one moment for me. one moment. >> sure, yep. where are you calling from? >> from the [bleep] international terminal g. the reason why i'm calling is that i've had about five passengers let me know that there is a suspicious male outside of a checkpoint here and he's holding -- he has no bags with him and he's holding his midsection as if he's carrying something. >> what's your name? >> my first name is [bleep] and my last name is [bleep] >> what's the phone number? >> [bleep] >> okay, give me a description or do you have a visual on it? >> i have a visual on him. a gray jacket. an asian male, 150 pounds. early 20s. gray jacket, black pants, early 20s, asian male, black hair. >> and holding his stomach? >> he is holding his stomach and right now he is where the bart area is. he's not inside the bart station but near the departure level by the bart area. >> okay. okay. we'll get on it. thank you. >> in any event, i'm going to head back inside right now, but if you need anything, please let me know but i really wanted to say that i had five different people tell me about this guy and that's why i'm calling you, okay? >> no problem. >> bye. >> the second sfo communication center call came from a passenger who was at security checkpoint g. the passenger stated, he observed the suspicious male with his hand in his jacket pocket who appeared nervous and was walking in and out of the tsa line. the suspicious male's behavior scared the passenger and he left the area. the passenger provided a description of the suspicious male to airport dispatch. this audio was provided by the unit of the sfpd airport bureau administration division. we will now play the second sfo communication center call from the passenger. >> san francisco police bureau. >> i'm at the airport. terminal g. the tsa entrance. there's this suspicious guy. >> okay. yes, the description was an asian? >> say it again? >> asian? >> asian, wearing i think a green jacket and he's keeping his hand in his pocket and he's walking in and out of line and looks very nervous. >> did you say a green jacket? >> i think that it's a green jacket. it's a white jacket but he has his right hand in the pocket like he's holding something and he's walking in and out of line and looking very suspicious and nervous. >> okay. are you a passenger in this airport? >> say it again? >> are you a passenger in this airport or an employee. >> a passenger. >> can i get your name, please. >> [bleep] >> what is your last -- >> [bleep]. >> what is the phone number to reach you back at -- >> [bleep] >> okay, sir, are you still in line at the checkpoint? >> no, i left. i was freaked out. >> okay, got it. thank you. >> bye. >> we will now play the police radio transmission from the incident at sfo international terminal. this audio was provided by the unit of the sfpd airport bureau administration division and consists of the radio transmissions of the officers involved in this incident. the audio consists of their observations, coordination of resources, and associated actions. please note that this audio recording is not in real-time and only includes radio transmissions related to this incident. >> [indiscernible] for cover. 917 -- information across from board between the info booth and the restroom. there are passengers reporting an asian male in his 20s wearing a gray jacket and black pants and about 5'7" and 150, holding on to his mid-section, looking as if he's trying to hide something. >> [indiscernible]. >> [indiscernible]. >> 5051. 10-4. >> 433. >> code 33 on pd 2. >> drop the knife. >> i copy there's a knife? >> [indiscernible] 221 -- >> copy, 221. location? >> 221 and a 222. >> across from the reflection room. tsa. >> 10-4, i copy. 221 and 222, reflection room. >> we need to get all of these people out. >> notify bart as well that those doors need to be closed. >> a passenger inside -- [bleep] >> 10-4. >> code 933 -- >> 129 -- >> [indiscernible]. >> 498. >> 10-4. >> notify bart. there are passengers coming out >> 10-4, we will notify bart. 50, 10-4. >> reflection room. >> behind equipment at the reflection room. >> 10-4. >> we need a negotiator. >> 51, we need to close down the bart. >> 51, bart has been advised. >> you might want to go to bart and stop -- >> go ahead. 10-4. >> [indiscernible]. >> 10-4, 97. >> 9197. >> [indiscernible]. >> can you have them shut down the elevators? >> 10-4. >> can we lock them down. the ones right outside bart. >> 10-4. you want the elevators to stay open in front of bart? 10-4. >> [indiscernible]. >> 10-4. >> check the back. >> 51. -- [indiscernible]. >> 4109, coming to your service >> 10-4. go ahead. 10-4, in communication with the suspect. >> subject is -- [indiscernible]. >> 10-4. >> we need to get those elevators shut down over by bart on igt side. passengers are coming out of the elevators. >> 10-4. have been advised. >> advise the adm regarding the incident, whether they want to close down checkpoint g. >> 10-4. copy. 221 -- 224 in his left hand. >> can you contact the ops downtown as for the hnt to respond. >> 10-4. >> [indiscernible] door 3 -- >> on the floor across from the elevators. >> 10-4. >> anybody have shields? i'm bringing one in. >> the elevator has been stopped here. i got one and i'm waiting for the other two. >> so far you're talking to the subject and telling him to put the guns down? >> one in each hand. >> 10-4. >> so do you have -- [indiscernible] standing by? >> they've been advised. >> 202, two more shields coming in. i want to see if we could get another couple. >> do we have a cellphone for agency response? >> got it. >> be advised -- >> 10-4, subject is moving closer. >> can you look up an address [bleep] for anyone's name? first name is nelson. >> 10-4. copy that. [bleep] with the first name nelson? >> that's what he is saying. >> 10-4. >> coming in with the shield. >> 10-4. >> be advised that we're stopping access to g side courtyard one for the moment. >> 10-4. 222, go ahead. clearing a critical incident, please notify -- code 3 -- 10-4 >> all three elevators should be locked. >> 10-4. >> we have 109 setting up a temporary command post in front of aisle 2. in front of aisle 2. >> 10-4, temporary command post at aisle 2. >> can i get a unit to stop a crime scene lock? >> 10-4. there's not a alarm right outside of the reflection room? can someone turn that off? >> 10-4. we'll double check. >> bring in another three shouldshields, a helmet and a v >> [indiscernible] go. >> go ahead. >> we better make sure that no one is in the restrooms if he heads over there he'll have a hostage. >> restrooms have been cleared. >> 10-4. go ahead. 10-4. go ahead. safety -- [indiscernible] responding code g. 10-4. >> 109, can we have the airport -- at the bottom of the escalator coming up from arrivals g and also that air train platform from coming down >> be advised that we'll have counter flow to get the vehicles trapped in -- near the scene out. >> 10-4. 10-4. we have three on scene. 10-4. three iows on scene. they're going to -- >> 109, doc has been notified and they're doing a call out. >> 300 is notified and en route >> 109, we're going to shut down the departure level terminal. there's too many passengers here. >> 109, shutting down departure level. >> this is -- going to shut down the elevator. >> need help on canceling that alarm? >> he put one of the firearms down. >> one down -- one gun was put down and he pulled a knife out. he has a gun in one hand and a knife in another. >> 10-4. go ahead. >> [indiscernible]. >> 10-4. >> radio check. >> [indiscernible]. >> 10-4. >> escalator 1113 and 1114 have been shut down? >> 10-4. >> we have 109 eta of roughly 10 minutes. >> 10-4. go ahead. 10-4. >> advised that there's no eta. >> they've been advised. >> [indiscernible]. >> go ahead. >> your tact guys are rolling up, they don't know where to go you want them to be -- >> the last door before they hit door five. door five. >> okay, they're coming. i have i think three units. >> thank you. >> 202, they were just telling me they might have some radio issues. >> fyi, [indiscernible] are heading towards door six. >> go ahead. >> we have a radio switch at -- and make sure that is not -- >> 10-4. -- >> securing doors. >> 300, can you put me on the 221 call for a few minutes out. >> 10-4. >> 109 to 300, in front of aisle 2. >> 10-4. >> standing by? >> they've been advised and they should be responding code 3. >> standing by on the a side. >> standing by, a side. >> 109 to the units on the inner perimeter, and as soon as we're going to replace you with them. copy. >> [indiscernible]. >> heading on the inner perimeter. >> go ahead. >> 10-4. >> 109 to the units in the inner perimeter. be advised switched over to that new channel. >> 109s dispatch to our -- >> [indiscernible]. >> command post. >> strike 100 -- [indiscernible]. >> strike 100. go ahead. >> be advised that this is a male subject that is sleeping inside of the reflection room. >> 10-4. >> there are two. the second one was told to go inside of the stairwell, not sure if you'll be receiving an alarm. >> 10-4. >> 225 -- >> [indiscernible] deployed. >> 10-4. go ahead. >> fired, one down, giving commands. >> copy, one down. >> 408. >> 10-4, standing by a side. >> hey, let's get far away enough here. we'll be providing medical aid, let's get a -- >> 10-4. they're on the e side, we'll have them respond out. >> 408 to door six. >> we will now provide a graphical map of the san francisco international airport as well as enhanced graphics to display the general area of the officer-involved shooting. security checkpoint g, the bart entrance, the reflection room, and a by-stander are featured in this graphical map for reference. please note that the graphics and map are approximations and not shown to scale. in the following segments we will show the surveillance video footage from the body-worn camera footage of officers responding from san francisco. please note that the airport bureau officer does not deploy with body-worn cameras. during the response, officers utilized multiple force options, which will be seen and heard in the following videos. we will now play video footage number one from a surveillance camera provided by the airport security operations center. the angle of the camera is from the public walkway which is pointed in the direction of the information booth and an a.t.m. this video shows the initial police encounter with the subject where officers first observed the handgun and a knife. this portion of the video includes enhancements which allow for the viewers to better see the handgun and knife in mrg his interactions with the responding officers. please note that surveillance video number one footage captures only video, not audio. we will now play video footage number two from a surveillance camera provided by the airport security operation center. in this video you will see mr. szeto with a handgun and a knife in his hands during the initial encounter with responding officers. the enhancements will allow for the viewers to better see the handgun and the knife. please note that surveillance video number two footage captures video only, not audio. we will now play video footage number three from a surveillance camera by the airport security operation center. mr. szeto is seen in the video initially with a knife and a handgun. during the encounter with the responding officers, mr. szeto removes the second handgun from his pocket and he is seen pacing with both handguns in the area outside of the reflection room. the enhancements will allow for the viewers to better see the two handguns and knife. please note surveillance video number three contains video only, not audio. the video provided to sfpd was over 45 minutes and shortened here for presentation purposes. the entire raw video footage will be available on our sfpd website after the town hall. (please stand by) we are now going to play body worn camera video footage from officer number one. this video will be played in real time. the body worn camera footage will begin with officer number 1 at sfo terminal g and the response to the critical incident and his actions leading up to the ois incident, which includes the deployment of his eriw or less lethal weapon. please note the spaces of the san mateo sheriff's hostage negotiator have been blurred and personal information has been redacted. in addition, some of the video has been blurred due to graphic content. >> anyone got a 40? anyone got a 40? >> red light is in there. we were in there this morning. >> red light, red light. copy. you on the lift? >> set up on the backside from the aoa just so from the floor we can blend in. just right on the other side of this wall. all right. >> i'm a nice guy. you look like a nice guy. we're here to help you. >> we have an extra shield in our car. 349 if anybody needs one. >> a we don't want anything bad to happen to you. you want something bad to happen to me? no, you're a nice guy. you're a nice guy. let's work through this. and we want to move to the left? >> and the response, talk to me, man. nelson, just take a deep breath. take a deep breath. think about me. what's my name? i am here to help you. don't come any closer unless you set that gun down. set that gun down. take a deep breath. set the gun down. set this gun down. if he crosses that yellow, i'm going red light. >> nelson, don't do this. >> nelson, don't walk forward. nelson, stop walking forward. >> step over there, nelson. just go back over. go back other. walk backwards, man. walk backwards. thank you. one step at a time. slowly. no, i want you to walk back. walk back and we can talk. force there's what? inaudible] no, there's nothing stuck in your throat. just walk back. >> if there is, we can help him, but he has to put the gun down. >> if there is something in your throat, we can help you, but you have to put the guns down. i'm right here. look over at me. hey, do not cross that yellow line or i'm going to hit you. nelson, walk back. drop the gun. i'm a nice dude. everybody here is nice. we're all here to help you, but to help you, you have to put the guns down so we can help you, right? thank you for backing up, man. now we're working. now set the guns down. put the guns down. thank you for backing up. now we're working together, right? what is your last name, nelson? what? okay. >> nelson, stop there. stop there. >> nelson, you need to back up! nelson, you need to back up or i'll shoot. back up now. back up. you got to work with me. step back, nelson. you got to work with me, nelson. >> thank you. you're doing good, man. all i need you to do is take a deep breath and put the guns down. then we can help. >> lost visual. hey, nelson, set the guns down, dude. you are? rauf just put them down. super easy. there we go. >> one knee at a time. all you got to do is drop to one knee. >> and that's it. and just take a knee. and just like me. nelson, over here. look at my hands. i need you to stop. you're moving up too much. back up, take a knee. right there. don't come any closer, dude. right there. back up a little bit, drop the kids. open your hand up. super easy. there you go. >> and super easy. all you have to do in this situation is just open your hand up and let the gun fall on the ground. we'll take it from there. okay, nelson? over here. nelson, look at me, man. nelson, what's my name? [bleep] when i get home, we're going to talk about how well things went today. u i'm going to tell them how nice of a guy you are and you dropped the gun and everything was fine. you're going to put the gun down? thank you. okay. just set it down. awesome. >> he's still got one more, right? >> okay. >> hey, listen to me. nelson, stop. >> don't touch it. your other hand. do the same thing with your other hand. stop, no, do not -- hey, red line, red line! >> stop, put the other gun down. just like you did with that one. work with me, nelson. nelson, work with me. we're working together. do the same thing with your other hand. set it down the same way. nice and slow. put it down on your own, beautiful, super slow. go super slow again and super slow and set it down. [beep] >> pick it up! red line, red line! put the gun down. we're halfway there. >> i have no shot now. >> no, no, no, hey, nelson, nelson, listen to me. set that other gun down. >> red line, red line! [shot] >> nelson, nelson. >> a hey, i think -- nelson, nelson! >> red line, red line. >> nelson, step over. on your right, on your right. >> do you want here? >> vrw right. >> left hand, left hand. >> nelson, put the gun down. hey, nelson. >> hey, nelson, don't move. >> if he crosses the yellow, i'm hitting him again. >> dude. hey, careful, careful. red line, red line, red line! nelson, move back to your right, i'm going to hit you. nelson, move back to your right or i'm doing to hit you. >> nelson! >> red line, red line. >> that's lethal. >> man down. man down. [gunshots] >> hold, hold, hold! >> hold! >> get down. >> move in. >> seal him up. seal him up. hold! hold, hold, hold. move, move, move. secure the other gun. hey, i got -- i don't have it secure. >> move behind, move behind. right down there. >> i'm going with you. >> i got you. >> cuff him. cuff him. cuff him. >> don't cuff him right now. go ahead and search him. >> hey, hey. oh bleep bleep [bleep] >> open the door. red, red, red. >> stay down, stay down. >> put your hands up. show us your hands. show us your hands. i'm with you. i got it. >> we are now going to play the enhanced body worn camera video footage from officer number 1. in the replay of officer number one's body worn camera. and of an eri deputy and stock photoof the weapons and not photos of the actual weapons by the officers on scene. >> nelson, nelson, listen to me. set that other gun down. hey, i can't see. man down. man down. [gunshots] >> a hold, hold, hold! >> hold! >> we are now going to play the body worn camera video footage from officer number 2. this video will be played in real time. the body worn camera footage will begin with officer number 2 just outside of sfo international terminal g, show his response to the critical incidents, his actions leading up to the ois, and his actions taken after the officer-involved shooting. please note, there is a brief period with no audio when the officer's bwc is in buffering mode. in addition, some of the video has been blurred due to graphic content. >> i can't hear you. >> put it down. i'm a nice guy. you look like a nice guy. >> come over here. right there. >> what did she say? take a deep breath. right here, nelson. >> no shot, no shot. no shot. take a deep breath. put the gun down. set the gun down. >> don't cross that yellow line. >> no, no, no, nelson, don't do that. don't do that. >> and walk back. walk back, nelson. i want you to walk back. walk back. walk back. walk back. >> walk back. arms up. >> if we can get a seal up here, that would be great. >> standby. is there a shield back there? check over there. is there a shield? shield comes up. back off. >> back off. >> right there. on the other side. where does that end? >> back offices. >> so it goes back that way? >> coming out. >> and not back there? >> no, no. >> is that the same? >> an it goes on this side. behind yellow. [beep] >> down this hallway. >> when i get home, we're going to talk about how well things went today. everything went fine. everyone was safe. do the same with your other hand. drop it. good. red line, red line! >> put the other gun down. we're working together, nelson. we're working together. do the same thing with the other hand. set it down, nice and slow. super slow. i can't see the gun. i can't see the gun. go behind him. move behind him. put it down, nelson! don't! nelson! where is my backup? where is my backup? i need my backup. >> on your right. >> backdrop. >> on the right. >> w right. >> gun is left hand. gun is left hand. >> i see it. i see it. >> nelson, put the gun down. hold up. hold, hold, hold. z nelson, i'm going to hit you. hold back, hold back. >> red line, red line, red line! [gunshots] put the gun down! put the gun down! hold, hold, hold! seal him up. seal him up. got people behind. check behind. render aid. render aid. get people behind. get people behind. >> cuff him, cuff him. >> no, don't cuff him right now. >> there's nothing on him. check him. pull back, pull back. take a breath. anybody who fired? >> in the replay of officer number 2's body worn camera, you will see enhanced images of aeriw which is a stock photo of the weapon and not a photo of the actual weapon used by officers on scene. the enhanced image is an actual photo of a weapon from the scene provided by the california department of justice. >> put it down. stop right there. put it down. >> don't move anymore, nelson. >> red 40, red 40. >> i'm going to hit you. >> is there a 40 here? red line, red line, red line! [gunshots] >> put the gun down! >> put the gun down! [gunshots] >> hold, hold, hold. gun barrel down. barrel down. >> down, down, down. >> we are now going to play the body worn camera video footage from officer number 3. this video will be played in realtime. the body worn camera video footage will begin with officer number three already on scene at the critical incident at sfo international terminal. show his actions leading up to the ois, and his actions taken after theed officer-involved shooting. please note there is a brief period with no audio with the bwc is in buffering mode. >> a red line, red line. move back or i'm going to hit you. red line, red line! lethal. put the gun down! put the gun down! hold, hold, hold. render aid. render medical aid. >> shield up, shield up! shield up! >> get the gun, get the gun, get the gun. hold, hold, hold. >> check behind. >> all right. render aid. render aid. >> let's go. we need medical. medical. medical. don't cuff him right now. render aid. medical immediately. clear that reflection. where is that? get it out of there. we're good. we're good. hold right now. anybody who fireed? i need them back behind the wall. you fire? [silence] >> in the replay of officer number 3's body worn camera, you will see an enhanced image of mr. seeto's weapon which is an actual photo of the weapon from the scene provided by the california department of justice. in addition, some of the video has been blurred due to graphic content. >> seal him up! seal him up! >> keep it moving. get the gun, get the gun. hold, hold, hold. render aid, render aid. let's go. we need medical. >> we are now going to play body worn camera video footage from officer number 4. this video will be played in real time. it will show officer 4 arriving at sfo international terminal, his actions leading up to the officer-involved shooting and his actions after the ois incident. please note portions of officer 4's body worn camera view were obstructed, but captured audio throughout the incident. in addition, some of the video has been blurred due to graphic content. >> i don't have it. >> rifle coming up behind you. >> is anybody in that reflection room back there? >> there might be one person. we don't know. >> the corridor to the right. watch out. right behind the lift. >> is there somebody there? no shot, no shot. >> no. walk back. walk back. walk back. back up, back up. >> we can get a shield up here, steve, that would be great. got it. jp has one. we brought one with us. copy, copy, copy. thank you. to my left. so he can come, too. >> nelson, you need to back up. you need to back up. back up. is he coming up? i don't see. no visual, no visual. are you saying there is a partition and you can pop up behind the yellow? mine is back. still got the gun. hands behind the back. back up. take a knee. right there. can you do that, nelson? all you have to do is set down the gun. >> this hallway right here. pop into the hallway. copy. at this t end of the hallway. all right. lowering. lowering. i can't see. he dropped it. ecan't see if he dropped it. that's one. still got one. stop, stop. put the other gun down. nelson -- >> i can't see. i can't see it. same way. not too slow. back it up. he'll still got it. left hand. left hand. still got the gun left hand. still has the gun left hand. i can't see the gun. i can't see the gun. put it down, nelson. don't! nelson! >> still got the gun. where is my backdrop? how is my backdrop? steve, how is my backdrop? how is my backdrop steve? gun in the left hand. gun in the left hand. nelson, put the gun down. gun in fact left hand. nelson, don't do it. put it down. put it down. don't move anymore -- >> if he crosses the yellow, hit him again. dude. you got to 40 him. we got to 40 him. red line, red line. red line or i'm going to hit you. >> go back. go back. nelson, go back to the line or i'm going to hit you. >> u a red line, red line! [gunshots] put the gun down! put the gun down! barrel down. barrel down. move it up. move it up. shield up, shield up. shield up. get the gun. hold, hold, hold. check behind. render aid. someone render aid. i got a hold. people behind there. there's people behind. there's people behind. we got to check down there. someone check on me. cuff him. cuff him. don't cuff him right now. render aid. render aid. check here. do we got body? someone hold on this door. i got them here. are you okay? the leg? hold on. move it. i am coming to you. are you okay? day stai down. stay down. >> hand up. >> take him, take him. more bodies on me. someone take him. this is body warn camera footage from officer number 5. the body warn camera footage will show officer # an arriving at sfo international terminal, show the actions during the ois incident and other officer's efforts in rendering emergency medical aid to mr. seeto. please note some of the video has been blurred due to graphic content. there may be officers back there? take cover and i got no call back. >> there is no one back there. there is a reflection next to him. [gunshots] >> nelson, nelson! >> i see him. gun in hand-gun in hand. go up, go up. watch the right. watch the right. on your right. >> on your right. on your right. >> gun in the left hand. gun in the left hand. i got him. >> nelson, put the gun down. everyone, hold up, hold up. hold, hold, hold. >> nelson, don't move. >> move down. who is down? don't move anymore, nelson. >> if he crosses the yellow, i'm hitting him again. >> okay. >> be careful. watch the red line. watch the red line. >> red line, red line! red line! >> move back or i'm going to hit you! >> nelson, move back to your right or i'm going to hit you. >> a red line, red line! >> lethal. [gun shots] >> put the gun down. gun down. [gunshots] >> hold, hold, hold, hold. >> hold, hold, hold. >> seal him up. seal him up. >> hold, hold, hold. >> render aid. >> move it. render aid. >> render aid, render aid. >> u a let's go. we need medical. medical. >> got people behind. people behind. got people behind. get down there. >> cuff him. cuff him. >> move. don't cuff him right now. search him. render medical aid immediately. >> get the medic stuff. >> now. get visual. get visual. visual contact back there. we're good. we're good. anybody fire? >> we are now going to play body worn camera video footage from officer number 6. this video will be played in real time. the body worn camera footage will show officer number 6 arriving at sfo international terminal, show his actions leading up to the officer-involved shooting and his actions after the ois incident. please note some of the video has been blurred due to graphic content. >> gun in the left hand. gun left hand. >> nelson, put the gun down. >> put the gun down. >> hey, nelson. >> hold, hold. nelson! nelson, move over there. move back. nelson, move back over. >> don't move anymore, nelson. >> if he crosses the yellow, i'm hitting him again. >> nelson! >> hey b careful. watch the red line. watch the red line. red line, red line! nelson, move back. or i'm going to hit you! nelson, move back to your right or i'm going to hit you. >> nelson. >> red line, red line! lethal. >> put the gun down! put the gun down! >> hold, hold, hold, hold. hold. move out. move out. seal him up. seal him up! hold. render aid. render aid. there's people behind. render aid. render aid, render aid. let's go. we need medical. there's people behind. people behind. there's people behind. check down there. >> cuff him. cuff him. >> move. >> don't cuff him right now. >> gun's right here. go ahead and search him. >> we immediate need medical aid immediately. get the medic stuff out of the bag. anybody fire? all right. i need them back behind this wall. >> in the replay of officer number 6 body worn camera footage, a portion of the video was enhanced for the viewers to see mr. seeto's movement and arm motions during the ois incident. >> red line, red line. nelson, move back or i'm going to hit you! nellson, move back to your right or i'm going to hit you. >> nelson! >> red line, red line! >> red line, red line, lethal. [gunshots] >> put the gun down! put the gun down! [gunshots] hold, hold, hold. hold, hold. >> we will now play video footage number four from a surveillance camera provided by the airport security operations center. this portion of video includes enhancements which allow for the viewers to better see the handgun in mr. sdeto's possession during the ois ins accident. surveillance video four cam which you ares video only, not audio. -- captures video only, not audio. we will now play video footage number 5 from a surveillance camera provided by the airport security operations center. the angle of the camera is from the hallway that is located between the reflection room and tsa precheck office. this video captured the bystander who was in the hallway during the incident. a portion of this video was enhanced to allow for the viewers to better see the ois incident. please note, surveillance video capture 5 captures video only, not audio. we will now display six toe tea photographs taken by the san mateo forensic lab and provided to sfpd apt the department of justice and some include a measuring device for reference. photo number 1 shows one of the handguns photographed at the scene. photo number 2 shows another handgun photographed at the scene. photograph number 3 shows a knife photographed at the scene. photo number 4 shows a 40 millimeter 10 arms eriw that deploys a less lethal foam baton. this was referenced in the officer's body worn camera video as a, quote, 40, end quote. photos 5 and 6 show an expended less than lethal 40 millimeter foam baton photographed at the scene. this concludes our presentation. thank you. i will now welcome and introduce acting deputy chief denise flaherty who will provide additional information and updates from sfpd airport bureau. >> good afternoon. i am acting deputy chief denise flaherty assigned to the airport bureau. and i will briefly share feedback from our community surrounding this event. the sfo community includes members of the public, travellers with an average of 30 to 40,000 per day, vendors and approximately 35,000 employees. the sfpd airport bureau's mission includes the daily building and fostering of relationships with our community and the benefit of that engagement during these type of events was demonstrated in the feedback from the community to our officers. member of our community expressed to officers the confidence they had and their continued safety as they observed if familiar faces of officers responding to the affected area. the sfo leadership team received feedback from the public, airport staff, and tenant who is expressed the untimely notifications and directions surrounding in effect leaving them feeling undervalued. the sfo leadership team has remedied this concern with the implementation of improved wireless alert system. the i-pause sends notifications to any person with wireless capability in the affected geomapping area. messages is conducted through the airport communications and dispatch center. this concludes my presentation on community feedback and we will now return to chief william scott. >> thank you, acting deputy chief flaherty. and now we have chief john mar frsh , from doctor john mar frsh the california department of justice. >> good afternoon, everyone. my name is john marsh, the chief of the department of justice division of law enforcement. i would like to start by thanking the san francisco police department, especially chief scott for inviting us to participate in your town hall. i'd like to take a moment to explain why the department of justice responded and what our role is. ab1506 was signed into law september 30 of 2020. this mandates the department of justice to investigate all officer-involved shooting of an unarmed civilian. in july 1 of 2021t department of justice bureau of investigations was fully operational as to have mandate of 1506. d.o.j. will conduct thorough investigations by agents of the bureau of investigations. they will present cases to the attorney general's office, deputy attorney generals for a thorough review. we will be the filing authority for any criminal or charges related to officer-involved shootings which we are the lead investigators. attorney general is committed to a thorough, independent, and transparent process. sense july 1 of 2021, the department of justice has handled 11 officer-involved shooting investigations. we have agents stationed throughout the state of california in our seven field offices. this case at the san francisco airport. we process the scene with our bureau of forensic services, our crime lab, with the san mateo county crime lab. we had 12 agents respond to the scene. we collected video surveillance and we have started conducting interviews. this investigation has just started. for information on this investigation and the 10 prior investigations you can visit our website at oag.ca.gov/ois-incidences. i'll turn it over to chief scott. thank you, chief marsh. and now we will open the officer-involved shooting town hall to public questions. because of the technical difficulties we are running a little bit late, so we will keep the question and answer open for an hour, which will bring us to 6:02 p.m. if we don't get questions or don't get questions throw the hour, we will end the town hall when the questions or public comments cease. thank you. ub >> the public comment is now to begin. it will last one hour. call 1-669-900-6833. the number is 1-669 of 90 # o-6833. the i.d. number is 846, 568 94393 and enter pass code 141067. each public comment caller will have up to two minutes to speak. if you wish to join the queue for public comment, please listen carefully to the following instructions. interpretation is available in both spanish and cantonese. if you are watching on zoom, click the interpretation button and select your preferred language. this is available on the web and the zoom mobile app. if you are calling into the meeting again, please call 1-669-900-6833. enter meeting i.d. 864 5689 4393, pass code 141067. you may press star 9 to raise your hand to get in the queue to speak for public comment. you will be prompted when you have been unmuted and it is your turn to speak. once again, each caller will have up to two minutes to provide public comment for this town hall meeting. your two minutes will begin once you have been prompted and unmuted and begin speaking. please be reminded you must mute the broadcast you are watching for the public comment to be heard clearly. again, if you are watching the broadcast online or through zoom, mute the broadcast or turn down the volume to prevent audio feedback so your comment can be heard clearly. moderator, at this time i ask you to invite the first caller f any, to begin to speak. at this time we have no callers if the queue. and i will re-read the instructions. if you are call into the meeting, again, please call 1-669-900-6833. enter meeting i.d. 846 568 94393. pass code 141067. you may press star 9 to raise your hand to get in the queue to speak for public comment. you will be prompted when you have been unmuted and it is your turn to speak. each caller will have two minutes to provide public comment for this town hall meeting. the two minutes will begin once you have been prompted that you have been unmute and you begin speaking. moderators, at this time i will ask you to invite the first callers in, if any, to speak. >> hello. can you hear me? >> we have one caller. your two minutes begins now. >> can you hear me? hello? >> can you please repeat your question? >> can you hear me? >> caller, if you can please pause. we are having technical difficulties. it will be just one moment. caller, try and go ahead and ask your question once more. sorry for the technical difficulties. >> can you hear me? >> i can't tell if i can be heard or not. caller, i apologize, we are having a couple communication issues with the microphone. please ask your question one more time. >> can you hear me now? >> i am not sure that i am being heard so i will wait. >> please speak one more time to see if it works. >> can you hear me now? >> okay, caller. we are hearing you better. go with the question. >> are you speaking to me? can you hear me now. moderator, at this time, i will ask if there are any callers. caller, go with your question. >> are you speaking to me now? >> stand by. if i can get a confirmation perhaps from the person signing and nod her head up and down, i can tell if i can be heard. >> go with the question. >> thank you so much. sorry for all that. my name is john crew. my question for the department are mostly about the use of the eriw, sometimes called the bean bag stun gun or the foam gun in this incident. as you know t city suffered a horrible strategy six year when -- that will be a form of escalation. i am getting feedback here. >> i know. if you give me a second to speak, i will let you ask your question to repeat it to the chief. go ahead and ask your question and i will repeat it. the question is -- >> i was automatically muted. >> go ahead. in the six years since the department suffered the tragedy of mental health crisis to be escalated with a bean bag stun gun which was a storm of escalation, not de-escalation provoking a response that ended up in an avoidable death and six figure settlement, disciplinary charges against the officer who has left the department, what has been done to ensure that officers is to understand that this is not necessarily going to work and it can be a form -- [inaudible] >> when useded in midst of a mental health crisis. and refer to the officers who arrived on the scene and within five to seven minutes of actually approaching the scene, this incident that has been going on for quite some time ended up in a fatalpy. we hear officer number one saying, threatening, i am going the hit you. i'm going to fire if you cross that yellow line or barrier. there is no indication that there is any coordination with the hostage negotiator. did that officer act on his own? and finally, i believe chief scott started this by claiming that the tragic victim here was raising the gun with his hand before he was shot. and it looked to me at only first glance he may be falling back like mario woods fell back after he had already been hit either on the foam round or other. and as the department enhanced that video and already concluded -- >> your two minutes is up. >> next caller please. >> was there a question? >> thank you. >> i have a question and curious as the other caller if i am able to be heard. am i able to be heard? >> yes. >> okay. first of all, i am noticing that there is a typo in the meeting i.d.. the one that's being spoken audibly is different from the one that is controlling across the screen. so if you have a lack of responses and calls, you should check the accuracy of the meeting i.d.. >> second, i did have a question for the hostage negotiator. i'm wondering if, first of all, was the proper language used when addressing this individual who had the air soft guns? and second, if there was an attempt to get ahold of maybe this individual's relative, someone that could connect with the individual. the body language and i am not a hostage negotiator nor a psychologist, seemed to indicate that the individual was not at all wanting to succumb to any kind of fatal injury. and that disturbs me. and lastly, there appears to be an ankle monitor on the h individual. i could be completely off on that, but wondering if the person is in crisis, had he lost someone, broken up with a girlfriend and if the tactics were used to de-escalate and psychology and finding out why a healthy, young person would be there with air soft guns engaging the police. so thank you and good evening, chief scott. this is angela jenkins. hope you're doing well. >> thank you for your call and your questions. this is really early in the investigation and we put out to listen to hear what was being said in the radio transmission and the dispatch calls and the officers' communications as well. at this point we can't draw conclusion. the tactics as well as the legality of everything that happened and department policy will be part of the investigations and the multiple investigations. and as this investigation unfolds, i am sure some of the answers will be known. at this point it's really too early for us to be able to answer those, any of those questions with any conclusive evidence. thank you for your question. >> the meeting i.d. number is accurate that we have said earlier is 846 56894393 and the pass code is 141067. next caller please. go ahead. you can ask your question. >> i don't really have a question. i just have a comment. and i just wanted to say thank you to all the officers involved that day after watching the footage and presentation and commend the tactical officers involved with their communication skills with each other during such an intense incident and i also want to commend the hostage negotiator. i am impressed and grateful that these fine men and women serve and protect us every day at the airport as an airport employee. that is just my comment. >> thank you for your comments. >> next caller please. >> you have two minutes. go ahead and begin. >> just mostly a comment about that community is watching, about how and from the late night news and no mention of the town hall and just other than the tie itle thar we are watching and would like to see. >> thank you for your comment, caller. is there a question? >> no, we're monitoring and want assurances that this investigation will be conducted thoroughly and without any loopholes. >> thank you for your comments, caller. >> next caller. your two minutes begin now. >> am i the next caller? >> you are. >> i'm a nurse. i have had a lot of experience with de-escalation, although i don't have any guns. i just have a stethoscope and i wanted to ask, why other people weren't called in? people who have a lot of experience in de-escalation and mental health crises. i know that the negotiator and the hostage team negotiator was there, but it was obvious that he needed help from people who are calmer and who really know how to deal with severe depression and other mental health crises. if mr. szeto told cops he wanted them to shoot him, it was obviously a sign that he was severely depressed and needed tom people to be calm and not have the guns pointed at him with people yelling red line, red line, red line. that was not at all calming or helpful to someone who may have had or who probably had severe mental health issues. i wanted to ask about the air soft guns and what indication there was perhaps that it was air soft guns. no one mentioned that in the presentation that these were air soft guns and not lethal guns and the public did not know that until a day later. and to know if mr. nelson szeto has family or friends and connections with him and possibly could have been helpful if there is any support for them how. >> thank you, caller. i'll answer your questions and if i believe i remember all of them. if i miss one, please connect me. and the first question you ask about whether or not the sources were called and if you -- the videos and all the body worn camera videos are w the audio will be online as well as the transmissions from dispatch and the officers who responded to the scene initialty. i suggest you listen to the videos and the resources that were requested and recommend that you maybe re-listen to the videos and hear what was asked for. if terms of let me answer the last question and mr. szeto's family, it is my understanding he does have family and we have reached out to his family. he does have family. you asked a question in the middle about the -- why the officers were yelling i think you said red line. they were actually yelling red light. and i can probably best that i refer you to the department general order 5.01 as far as the protocols for the use of less lowle thar weapons. it -- of less lethal weapons and i can not make conclusions at this time. the best that i can do is refer you to the policies. you can compare what you heard to the policies while the investigation takes place and conclusion of the investigation, of course, best conclusions will be drawn, but at this point it's too early to make public conclusions. thank you for your comments and questions. >> reminder to the caller to press star 9 to raise your hand to speak for public comment after you have been called in. >> next caller, your two minutes begin now. >> next caller, two minutes begin now. >> hi. >> hello. >> yes, it is. and my name is if you call those de-escalation tactics, you have serious problems. as a previous caller stated, there are people yelling red light, red light, that is not de-escalation. did you offer this gentleman something to eat or something to drink? or the only thing being told is to put down the weapons. very little rapport being established between the negotiator with the de-escalation person. if this person is the best you have, he is totally inadequate. and i am just appalled that this man who was surrounded by so much gun power and he was in a corner ended up having to die. and it is reprehensible. and just that the loss of life and the lack of caring is just mind boggling, so think about that a little bit. i doubt you will change your systems there, but i want you to know there are people out here that are outraged at this type of behavior on the part of the police. thank you. >> thank you, caller for the comments. >> next caller, your two minutes begin now. >> okay. >> i want to say, was it not determined that the gun was possessed was a toy gun? why was that serious act needed? and might ask chief scott a minute ago to comment on the toy gun and he answered every question except for that one. in the first press release, the woman literally quoted at this time we know the individual was armed with firearms. air soft guns are by definition not fire arms. that was a lie. i'm going to go on to say we see that he was fired on and brought to the ground yet he was still alive. at that time we could see the left hand with the alleged gun never raised again, yet he got executed by a barrage of bullets. you also shot an innocent person by accident. that was a terrible job. you called it de-escalation tactics and the hostage negotiator was condescending when he said i got something in his throat, did he not respond, no, you don't. that is de-escalation? and normally, with a terrible job overall. and the red light in the direction you gave him and the directions were arbitrary for a person going through mental confusion and emotional problems and like you all provoked that man and executed that man. that is cold blooded, man. chief scott, you are not make naziism look cold blooded because you're a brother. >> thank you for your comment, caller. to the question about the air soft gun, you can hear the comments of what was being said and observed by the officers throughout the incident. for those of you in the audience who aren't familiar with the processes. once that incident is resolved as far as the static incident, the scene is frozen. at that point whichever investigative jurisdiction that has control over that jurisdiction takes over that scene. and this particular case the official jurisdiction was the sat mateo county authorities, which includes their district attorney's office and the sheriffs. and as chief marsh explained to you and commander yep and myself and my comments is the notification was made to the california department of justice and they responded. the point to all this is that scene was frozen until the california d.o.j. came to take over the jurisdiction of the investigation which was many hours later. and the san francisco police department did not have control over any of the evidence, nor does it to this day. and the investigation for good reason is frozen so that the appropriate investigative agencies can process the evidence. we cannot put out information that we can't confirm and at that time of the incident, we cannot confirm what type of weapon that was. >> next caller, your two minutes begin now. >> i want to say -- hello? >> go ahead. >> and tens of cops with rifles is not de-escalation. shouting at a person commands without talking to them like a human being is not de-escalation and none of the things the officers did was de-escalation and i think what we really need are folks to come into that situation and resources and talking to them like a human being instead of hundreds of feet away and shouting commands at them. and it is clear that sfpd is not equipped to do that and not equipped to treat human beings that are going through a mental health crisis like actual human beings. and i just want to say to the family of nelson that i am extremely sorry for your loss. i don't think anyone today has said that in the press conference. and we at defund sfpd now want to help you and want to support you and if you need anything to reach out to us and at defund spfd now. and on instagram and twitter and very sorry for your loss and that sfpd has killed someone in san francisco yet again. >> the comments that were read as far as my commander and commander yep's comments are posted online. so for those that want to go back and refresh what was said during the town hall, you will be able to see those comments. >> next caller. >> your two minutes begin now. go ahead. >> thank you. hi. i am a resident of san francisco and first, i wanted to comment that the public is watching in this situation and were calling for a fair and transparent investigation. we know the institution of policing has a history of violence and this is just another reiteration of that. there is an innocent man who is dead due to something completely unavoidable. my question here is, what could have been done to recognize during the situation that the man's guns were not real? he was surrounded by officers that clearly have firearm training and why wasn't it detected earlier before that situation escalated? >> thank you for your comments. as has been stated and i will repeat for the audience viewing and listening audience, what we are reporting today is what we have as far as the facts. for anybody who wants to hear what happened real time, what was being broadcast, what was being observed, not only by the officers, but by members of the traveling public at the san francisco airport and members of the work force at san francisco airport, the calls will all be posted online. appreciate the caller's question, but i think anybody that wants to hear what was said and what was described in terms of what they believe they saw is all posted online and i think at this point none of the investigative agencies can draw conclusions about what could have been done differently at this point because we are not nearly, nearly completed with any of the investigations. but you can hear for yourself what was said, what was observed, both by the public and the officers. >> at this time we have no caller in the queue. i will re-read the instructions. press star 9 to raise your hand to get in the queue to speak. you will be prompted when you are unmuted and it is your turn to speak. two minutes will begin once you have been prompted that you are unmuted and you may begin speaking. >> please be reminded you must mute the broadcast you are watching publicly and if you are watching online or through zoom, mute the broadcast or turn down the volume to prevent audio feedback so your comment can be heard clearly. >> i just want to say it sound like you were completely uninformed and unable to confirm anything that led you all to killing a human being. police don't know how to deescalate and now a person is dead because you executed him. cops never de-escalate. they always escalate. and so you don't de-escalate by surrounding a person and cornering them with guns. no matter what the cops claim, we know that sfpd and the police a white supremacy and state violence. and he should be here today. >> thank you for your comments, caller. >> next caller. >> your two minutes begin now. >> next caller, are you there? >> i am there, here. >> you can begin now. >> hi. my name is margaret. i have several questions in two minutes. the first question that i have is that the d.o.j. is going to investigate this, right? john marsh is going to investigate and have the preliminary finding regarding the 1506, right? the california law, the california ab1506, the police use of force, right, and i feel and i want chief scott to answer this question. is ate conflict of interest? the reason i say a conflict of interest is because i don't want to raise my voice. it's because i feel it's a conflict of interest because the author of the bill of 1506 author. and now he -- now that he is the california d.a., he is going to -- he is going to investigate this. and this is not a fair trial. this is not going to be a care investigation. can you please answer that, chief scott? >> thank you, caller. for your question. the assembly bill 1506 and the protocols of the california department of justice and mandated and dictate bid state law inform this case it was felt that it did meet state law and that is why the investigation is in the hands of the california department of justice. for the viewing and listening audience, that is the criminal investigation. the criminal investigation of whether the officers' actions are within the laws of the state of california. >> next caller, your two minutes begin now. >> i guess i have a comment as well as a question. can you hear me? is it coming through? >> yes, i can hear you. >> okay. so the comment is just i'm appalled at how many of these town halls i have had to join after police excuse. the body count of sfpd is, again, appalling. i am just throwing that comment out there because it's disgusting. my question is, what are actual tangible steps the sfpd will be taking in order for us to actually feel safe? patrolling the streets. how do we know we are not on the list? and again, tangible steps that you can point to that will make a difference. >> caller, thank you for your comments. >> at this time we have no callers in the queue. i will re-read the instructions. if you are calling into the meeting, please call 1-669-900-6833. enter zoom meeting i.d. 846 568 94393. and enter the pass code 141067. and you may press star 9 to raise your hand to get in the queue to speak. you will be prompted when you have been unmuted and it is your turn to speak. >> hello. >> hi, sir. you have two minutes to speak. >> yes. am i on? >> go ahead. >> is it my turn or the other person. >> hold on a moment. we have both of you up. go ahead, sir, with your question. >> is that me? >> yes. go ahead. >> two minutes. >> like others have said, it is completely unacceptable with the behavior of sfpd sand not surprising because i have seen you do it over and over again with other people that you have killed in the city that have already been brought up and mario wood in 2016. sfpd doesn't know how to de-quays late and it is unacceptable. and my question is, sorry, two things. i have two questions. one question is how long everyone is called for paid administrative leave on the team when an officer shoots somebody like this. and administrative leave and secondly, what are you -- what steps are you going to take as another caller asked but you didn't answer to make sure this doesn't happen again. and officers learned tactics for de-escalation. i know you can't answer these questions because you are afraid of the consequences legal or what else and concrete answer is not part of community. the community answers through each other and accountability. you are not part of the community. we will continue to work and disband and disarm you and is increasing in the city. if you are afraid of that, it is time to leave. and then my other -- those are my two questions. >> thank you, caller, for your comment. one of your questions was, well t second question and what are we going to do to keep the folks safe? part of the process is the town hall is all about transparency. putting the information out as we know it. we are not drawing any conclusions and i'll repeat that. it is too early to draw any conclusions. at this point we put the facts out for you all to see them and the viewers to see them. that is a form in and after itself of accountabilitying and that is why we do it. this police department has been very consistent with putting information out to the public. we have had town halls on every officer-involved shooting. as we say on every town hall at this stage of the investigation, no conclusions have been drawn. i think your first question also spoke to what's going to be done. once the investigations are finished, whatever issue that arise, number one, there is the criminal investigation which is independent and done by the state of california. there is an independent investigation with the department of police accountability which is also an independent administrative investigation. and there is an administration by the san francisco police department and internal affairs. it is the administrative investigations and the criminal investigations and when conclusions are drawn that we can take whatever needs to be modified, if anything, and move forward and make the modifications. until that time, this is not what that is. this is just getting the information out to the pb lick as transparency as we can. and getting the information out that we are able to release at this time and not to draw any conclusions. thank you for your comments, caller. >> just a reminder that public comment will end at 6:02 p.m. next caller, your two minutes begin now. >> hi. can you hear me? >> yes. >> i am a report we are kttv public radio. and i was wondering it sounded like you were saying you can cannot confirm those were air soft guns that he was holding. i was wondering if chief marsh can speak to that to get confirmation. >> i will invite chief marsh to the podium but let me -- what i said when asked about what was broadcast that day. i think it was what the question was referring to. what i said was at the time that these investigations are at their infancy, we do not put out information that we cannot confirm. i think the question was asked, why didn't we put out something to the effect of why didn't we put out the fact that it may have been an air soft or it was an air soft gun that day. when this thing was going on an unfolding. and the answer is we cannot confirm that. and i explained the processes and the investigative processes as far as who had jurisdiction over the evidence which was not the san francisco police department. with that said, we don't have the ability to examine any of that evidence at the scene or at least in this particular day because we didn't have jurisdiction over the evidence. that is what i said and was trying to explain to the previous caller. i hope that clarifies your question. and i can bring chief marsh up to the podium and he can make any statement that the california d.o.j. may want to make about the guns. thank you. >> hello, caller. john marsh again. we did make the determination through the examination of the evidence that both guns were air soft guns. it is not as easy as it seems with a bb or pellet gun is considered a deadly weapon. air soft gun is not through communications wand the san mateo district attorney's office was made that they were air soft guns. >> thank you. i just wanted to get that confirmation. >> at this time we have no callers in the queue. i will re-read the instructions. >> hello. hello. >> your two minutes begin now. >> am i on? >> yes. go ahead. >> and the air soft replica and if it's fluorescent pink, you have to assume it is a deadly weapon. however, the officers could have gotten a mental health professional on the phone either nelson's phone having contacted them directly and the officer's phone to have gotten one of the gun guns out of his hand if he complied with that. if the guy given his name and he kept his mask on and complained of something in his throat, that would have provided the officers with an opportunity to ask him to put away his face mask and that might have brought to his attention the incongruity of his own behavior and i think that nelson was kind of open to having to go either way. but question, not a good idea to show up at any place with any kind of replica or anything that resemble a firearm let alone at the airport. and i think the negotiator needed to change the narrative to gain empathy. i mean, i think they could have even asked the guy to lay down the gun so that he could lay down the gun so they could get past him to go use the restroom. ask for a time-out and say it is an emergency, whatever, just change the narrative and not make it all about some kind of high stress situation. and tell the guy that you are having a rotten day and woke up feeling it was going to be a bad day and need his help and to improve the day and improve the outcome of your day. . >> thank you, caller, for your comments. a reminder to the audience and the viewing and listening audience the videos will be posting in the entirety. for those that are interested, you can review the video at your leisure that is said by the parties involved. >> at this time we have 0 callers in the queue. again, i will read the instructions. please enter the i.d. code 846 5689 4393. the pass code is 141067. each public comment will have up to two minutes to speak. if you wish the join the queue, please listen carefully to the following instructions. interpretation is available in spanish and cantonese if you are watching on zoom and select the preferred language. this is available on the web and zoom mobile app. you may press star 9 to raise your hand to get in the queue to speak for public comment. once again, each caller will have up to two minutes to provide public comment for this town hall meeting. two minutes will begin once you have been unmuted and begin speaking. please be reminded you must view the broadcast you are watching in order for the public comments to be heard clearly. watching the broadcast online or through zoom, mute the forecast and turn down the volume to prevent audio feedback so the comment can be heard clearly. >> to call into the meeting, call 1-669-900-6833. again 1-669-900-6833. i.d. is 846 568 94393. the pass code 141067. each public commenter and comment caller will have two minutes to speak. if you wish to join the queue for public comment, please listen carefully to the following instructions. you may press star 9 to raise your hand to get in the queue to speak. you will have two minutes to provide public comment for the town hall meeting and will begin once you have been prompted that you have been unmuted and begin speaking. also for concerns or questions, you recollect email the chief directly at sfpd chief@sfgov.org. we still don't have any callers in the queue. i will re-read the instructions to call into the meeting. call 1-669-900-6833. again, the number to call into the meeting is 1-669-900-6833. please enter the meeting i.d. number 846 568 94393. enter pass code 141067. each public comment caller will have up to two minutes to speak. if you wish to join the queue for public comment, please listen carefully. we have one caller in the queue. >> hello? >> hi, sir. you have two minutes. go ahead. >> i have a question. where can i find the videos online? force >> it will be on san francisco police department and san francisco police.org. >> where on the website? i couldn't find it? >> they will be posted, sir, as soon as we conclude the town hall. >> thank you. >> within a short time thereafter. they will be there this evening. thank you for your comments and your question. again, for community concerns or questions, you can email the chief directly at sfpdchief@sfgov.org. are there any other callers in the queue? >> hello. is anyone there? >> hi. you can ask your question and you have two minutes. >> a few minutes? >> two minutes. two minutes begins now. >> okay. first of all, good evening, everyone. i am actually was a friend of the deceased nelson. and he does have family and he does have a large group of friends. this was not a homeless transient as it was described in the newspapers. and on the internet. i have never been to his home, but he was living on, i believe, market and van ness in an apartment. as some point he worked for the city. i don't know what's been happening since the pandemic, but this was an individual who also volunteered at soup kitchens, who fed disabled friend of ours food. whenever we had gatherings. he took the initiative to do all the feeding. this was an individual and i had no idea he had the mental break and needed it until his friends and family -- if one of us had been contacted somehow, i believe the situation would have turned out differently. i do want the community to know that this was an syringe who was loved by many and he was not well described as is just a transient passing through the city. he's been an sf resident for many years and went galileo high school as well. that is my public commentary. to humanize him and that he was a member of the community who had a mental break and none of us knew what had transpired apparently with nelson. and we're really devastated by this loss. that is all i have to say. i don't have a question at this time. >> thank you, caller. and they have my condolences for the loss of your friend. and i sincerely mean that and thank you for your comments. >> if you are in the queue, please unmute yourself. you may press star 9 to raise your hand to get in the queue to speak for public comment. next caller, your two minutes starts now. >> next caller, your two minutes begin now. >> i just wanted to make a comment in support for the officers who i feel did a good job considering they thought that the man had two guns on him. and i also want to show my displeasure with the community for acting like hindsight is 20/20 and they know how they would act in a similar situation which is not correct. and it's just disappointing and no wonder the san francisco police department is short staffed because who in their right mind would want to work for the city? that's all i got. >> thank you, caller, for your comments. >> next caller. >> press star 9 to unmute your device. the two minutes begin now. >> can you hear? >> yes, go ahead. >> i think you muted yourself again. >> hello? >> we can hear you. go ahead. >> first, i want to say thank you very much for taking action and protecting the community that was present that day. i want to say i commute daily caltran and end up with bart at the airport. it's the things i see on bart are very sometimes shocking from people doping up to blood pouring out to needles, all kind of stuff. i hear san francisco police is short staffed, too. i wish them they would get more help. and for those making comments about defunding police, i think that is disgusting because it doesn't affect people for the moment. and it affects people far long time. and the actual blame here should be on all those legislators and people that make laws in order to keep this city and community safe. and don't blame the police. don't blame those who are appointed to uphold the law and protect myself the law as well. thank you to you guys and may this come out in a fair way. i want the best for the victim and his family. but this vitriol attitude of police blaming the police is disgusting. >> thank you, caller, for your comments. we have no further callers in the queue. it is now 6:02 and that will conclude tonight's town hall. thank you, all, again, for viewing and my condolences to mr. szeto's family. good evening. this meeting will come to order. this is the february 2nd, 2022, budget and finance committee. the 2nd of 2022. committee members asha safai. mr. clerk, do you have any announcements? >> clerk: yes, mr. chair, to the same extent as though physically present. the board recognizes that public access to city services is essential and invite public participation

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