Transcripts For SFGTV MTA Board Of Directors 10416 20161010

Transcripts For SFGTV MTA Board Of Directors 10416 20161010

Boarden, present. Heinicke, present. Shoe shoe, present. Nolan, present. Ramos, present, rubke, present. You have a quorum. Item 3, announcement of sounds producing e devices. The ringing of and use of cell phones, pagers and similar sound producing Electronic Devices are prohibited at this meeting. Please be advised that the chairman may order the removal from the meeting room of any personnss responsible for the ringing or use of a cell phone, pager, or other similar sound producing Electronic Devices. Announcement of sounds produce devices. The ringing of and use of cell phones, pagers and similar sound producing Electronic Devices are prohibited at this meeting. Please be advised that the chairman may order the removal from the meeting room of any personnss responsible for the ringing or use of a cell phone, pager, or other similar sound producing Electronic Devices. Cell phones set on vibrate so request turned off. Approval of minutes september 20. Motion of the minutes. Motion to approve. Second. All in favor say aye. Aye rchlt item 5. Communications rchlt 10. 2 g to establish a car share vehicle space is removed fraump agenda at request of staff. I rchbed for agenda changes. Item 6, introduction of new business. I do, first i want to say i was up at necto in seattle north American City transformation officials and want to cumind mr. Riscon for what a fantastic job they did. It is is a confrns of the best and brightest and proud to say sfmta staff were the best and brightest of the conference so wanted to tell everybody thank you for the hard work and information sharing. The other thing i want to bring up is in our approval of the changes to the mission red transit lane project is there is a bus bulb removal that is getting attention from the public so i want to ask that i have been told there is no work that will happen removing that bulb until january so i want to ask if we can have a sit down where the stakeholders who are concerned and just talk through the bus bulb removal and maybe what we can do to make sure we keep the pedestrian frndly aspect of that in place. When we talk about that we will give a update what is going on along [inaudible] other concerns. Members the board, Unfinished Business . Thank you. Item 7, directors report. Good afternoon nolan and members the board and staff and public. Want to start with special recognition to recognize today a number of different employees from different parts of the organization for their exsemgzal exceptional work and want to start with 10 year strong director of finance and Information Technology [inaudible] dpood afternoon. Happy to make 10 years. We want to give an award to tim [inaudible] we treasure tim so much so will give it over to him but have lots orphregard for tim but will let travis make the presentation. Thank you for the victory charman nolan and directors, mr. Reiskin oof im travis [inaudible] today we are here to honor tim quail. In nearly 5 years with hta tim played a key role making the team more data driven efficient and effective. Examples are plentiful. Following the strategic plan, tim partnered to establish rortding for more than 75 metrics. Thank tooz the efforts we transitioned from laborious manually collected metrixes to automated timely reporting. Tim supervisor creation of Key Performance indicator on sfmta. Com. These metrix are a boder universe reporting house [inaudible] Business Intelligence system. Transstep holds in big data like next bus, automatic [inaudible] this reporting drives our regular meetings and provide on depend insight and used by management and staff agency wide to better noods and improve services mptd as a example tim partnered with the transit decision to provide planner jz scheduleers to reporting transit time squz speed to enable to aju schedule and evaluatenot street performance. Street improvements. Tim also leads our quarterly Customer Satisfaction survey that reached thousands of residents over the last 4 years as wem as the an yell Employee Survey which just kick said off mpt the Customer Survey helps gauge progress and Employee Survey is a tool to help management and staff improve workplace culture. Many of the effort tim led or contributed to are enabled by software. A tool that helps staff see and understand their data. Tim became a pioneer of [inaudible] shortly after started and today our agency is viewed as a leader and innovateer across sitdy departments for use of analysis and reporting and driving operational improvements. Tims accomplishment are clear within the perfornlance team and across mta. Built strong relationships and highly supportive manager and insightful, reliable and committed to improving the Organization Time and time again. We are honored to have tim as part the team and look forward to the fuch were. It is great pleasure to give tim this special award today. Thank you. [applause] thank you so much for your outstanding work. It is very important. Thank you. I feel so honored to receive the recognition and like to thank travis fox who is real mentor and friend to me sinss i aruved at the sfmt a a. I like to thank jason lee who taught much of what i know about transportation in San Francisco. I had the privilege to supervise a small team over the last year and thankful to be surrounded by a enthuse astic group of individuals with such a broad range of talents and perspectives. It is the opportunity to work with and learn from these individuals that i most look forward to each day when i come to work. Last i like to thank my wife lidia who encouraged me to move across the complaintry 250 take a promising job while she finished studies in chicago. I feel fortunate to work at a Public Agency with a ambitious and forward thinking vision and colleagues who are driven by that vision and shared desire to make San Francisco a better place for everybody. Thank you. [applause] i want to acknowledge [inaudible] who came up to support tim. If you could stand up and show[laughter] john [inaudible] in particular. Congratulations tim, great job. Also i want to acknowledge which im sure you all noticed the bow tie had cable cars. Finally had a excuse to wear it. Thank you. You can see it on the reruns on sf gv tv. Next i want to ask tom mu choir director of sustainable streets to recognize 3 outstanding employees from the Enforcement Division. Good afternoon. Good afternoons. Presentation and that tie are tough act to follow. I like to ask [inaudible] obrian, richard [inaudible] and kim sany to come forward. We are recognizing three outstanding employees from our Enforcement Division today and while each of them has a number of extraordinary individual accomplishments well ill describe, it is so important we tyke a moment to thank frontline employees who have one of the toughest jobs in the agency dealing with the public enforcing the traffic rule jz making sure that traffic flows and people are safe on the streets so this is a individual award for these 3 individuals but it is also just to bring before you the folks who do one oof the toughest job jz do it so well every day. Maureen obrine is employ ood with mta since 1998, july 27, 1998 and assign today the giants detail which we hope she will continue to work for the next month for Traffic Control at second and king street where he received compliments from the public for outstanding work performance. We cant make the baseball plan work. She is a exemplary employee and works with well can coworkerers manager and public. Very reliable and takes on any assignment to go the extra mile when asked. In addition to working on the giants detail she also worked on a newest project which is support the Muni Forward Program through deployment of pco at intersections with muni faces chronic congestion and working at market and beel to improve performance. The Excellent Customer Service skills, responsiveness to customer needs led to compliments from the public and muni inspectors. While she is working to support muni or the giants or anywhere else in the city maureen oborderline demonstrates the same work ethic and proven to be someone who gets the job done so thank you maureen. [applause] congratulations mrs. Obrian. [inaudible] you think so . Thank you. Would you like to Say Something to the board . Love to hear you. Im a horrible speaker. I just wanted to say thank you to my sfr visor, my director. Have always supported me and stood behind me and i really love my job. I dont love doing the tickets, i love the customer service, helping the public though i just want today say thank you for being recognized for my work. Thank you. [applause] thank you, mrs. Obrian. The next member we are recognizing today is supervisor richard ordoneia. He also started work on july 27, 1998. He was promoted to position of supervisor in may 2012 and since lynne assignments within the Enforcement Division he demonstrated excellent skills and ability in performance of duties and consistently receives outstanding perfornlance appraisem. Assign today the midnight shift sweep sweeping and commuter shuttle program. He is responsible for recording of attendance and enforcement personnel and making sure all the diverse duties our pcos are responsible across the city are filled every day. Richard played a key role during superbowl city making sure the scheduling and duployment was done for pco coming in for role call until 5 a. M. Working 12 to 14 shifts. His attention to detail is critical makeic sure the city was held together. He also played a key role in shaping the assignment and instruction jz procedures of commuter shuttle detail and next month ill come back to give good news about increasing number of citations we have been able to write and the shape of that program is largely thanks to richard work. No matter what the assignment, rirchered demonstrates professionalism and enthusiasm in his work. [applause] congratulations. On behalf of the agency thank you for outstanding work. Would you like to say a few words . Nobody is smiling. I just want to say thank you for the recognition. [applause] finally, it is my bad duty to say after all most 4 years of drether of Enforcement Unit cameron [inaudible] is retiring this week. Cam is especially is known a a asset to the agency and manages a Diverse Group of over 200 front line staff making sure that they are safe in the field and have the resources they need to do their jobs and making sure that they get the job done. He is is also a important contributor to policy discussion about topics like commuter shuttles and sf parks. He brings together the policy side of the agency. Cam and his team have done a great job at daily Parking Enforcement and making sure the perking ruleerize observed and so many cities special events. America cup, superbowl city and outside lands. One of the things that is a hall mark of cams leadership is willingness to go in the field and see how the team is doing and challenges and successs they are working under. He would be in weekends during the americas cup. I saw him out during superbowl city, outside lands talking to pco and finding what they needed and making sure they are able it do their jobs. In addition to be a terrific manager, cam is excelled represented sfmt sarks stakeholders. Come can meet withneric jz community organization, a elected official, a trade group and explain the policy, get feedback and be the empthetic ear we need. Spirfck example is on sth crooked portion on luck bard street over the last 3 years cam is so involved many of the residents know his phone number and call him at all hours and tell when there is a issue and there are often issues. One of cams strengths is connect with people and meeting with people on a regular basis outside of specific obligations and be able to have what staff described as calm one on one conversations and being in San Francisco in 2016 have a calm conversation btd traffic is a accomplishment. I think one thing that stands out is the degree to which he respected and admired by staff who says have one of the toughest jobs in San Francisco. Last week i met with assistant director enforcement and asked what qualities they would like in the new director and we talked for a while and finally one said can you just clone Cameron Sammy please. That is a high praise. He is known for being hands on and having ear to ground and not afraid to put the uniform and gloves on and direct traffic. He has gone through all the training enforcement officers have gone through so knows both the challenges and successs that the officers face in the field. Like i say on behamp of everyone in the team we will miss cams terrific professional work and on behalf of the city im sad to see him go but wishing nuthsing but the best in his retirement. [applause] on behalf of the board thank you for outstanding work. Very difficult work and all the pcos here today, thank you for the hard work aerfb day. Thaupg very much. Yeah, it is tough decision to retire, but there is a time and now is a time for me. Im still young to retire, still healthy, so here we go. Want to congratulate maureen and rich, great job they both do. Thank you all my staff, my assistant director back there, supervisors who support me and great job they do. It is a hard job. I love what i do, love what i did and i havent gotten used to it yet but maybe a month then i can get rid of the second phone and move on. So, thank you very much and again, really like to thank ed for your support i trust. Been a great leader and tom, thank you very much. Thank you. Best in your retirement. [applause] just reemphasize what tom said. It is amazingly difficult work the enforcement folks do every day and that we have such exemplars of Great Service refleths well on the agency. I had trouble congratulating cam about his retirement because i was so disaopponented he was leaving. I dont think as much of those words tom said to try to capture what he has done for the agency and people of the city i think it is hard to capture whether a issue is coming from the mayor or a member of this board or a little old lady in the excelsior he is amazingly responsive and just he works to solve problems for people to make the city work better so will miss him. I guess we wish him the best. [laughter] um, finally recollect in terms of recognition i want to ask john hailey, our director of trachbzt transit to come forward to recognize his folks with all the new vehicles coming into town. Good afternoon board members. In january the achberage temperature in San Francisco is 49 degrees. In winnipeg canada the average temperature is minus 4 and the minnesota the average temperature is 13 degrees. So, we are here today to honor somebody who chooses to leave San Francisco and those type of temperatures to go and oversee what is been for us a tremendously Successful Program in both literally mr. Aid ryan [inaudible] who will recognize in a second sees our buses both coming and going. He goes to the plant whether it is in minnesota or canada to oversee the preparation and building of the vehicles and then follows down to San Francisco to accept his selfless dedication is not only reflective in the fact that he bought himself a nice jacket, but that he continues to some 300 or new vehicles later into service continues to volunteer for the bus acceptance united unit. Proud to introduce aid ryan and say that we talk a lot about history and tradition here and take great pride as a city and a agency in the connectivity across generations. While aidians father who is with us as well is a current employee at Potrero Division and he doesnt have a coat so he will be staying in San Francisco while aid ian travels. Please join me in honoring aidian for his fine work. [applause] on behalf the board of directors and agency thank you for the oud outstanding work. I have my wife and my mom Margaret Wilson and dad andrew mu narrow. They stand behind me and applaud my wife for the patience to allow me to go to accept the buses and bring the product to the city. I want to thank you all you for having faith in me to present and glirfb very good product. Mr. Hailey, [inaudible] tom curren, gary chang, they center great confidence in me and strongport of my supervisor Austin Stanger. Also, the other members of my group which all us work in cuhoots and put our Heads Together to deliver those beautiful red buses on the street. I want to thank you all again and yes of course [inaudible] thank you very much. [applause] i do want to also recognize Austin Stanger who is our supervisor who transitions back and forth between Bus Maintenance and bus acceptance and it is worked out well for us because we Broken Ground with the concept that the mechanics see the buses and know them so when they get here there is familiarity. Aidian has proven san franciscan will leave the area once in a while. Even for lesser weather. In 70 days december 13th, some oaf us have our calendar circleled and scheduled rival of the first orv 4. Today it is my pleasure and honor to ask you to acknowledge somebody for who i believe is going tomade a big difference hening us approach the milestone and honor somebody for sleeping on the job. It is not usual that we do that, but part of what is allowed us to get in a position to have a vehicle here in 70 days is the c

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