>> i am not a veteran but i believe in providing help to people, so we have designed a comprehensive web site with information in terms of general resources, job and education training, housing, social services, mental health. just a vast array of resources you can find in one place. in most cases, when people call 311, we can provide language assistance and give you the resources available, depending on the need of the veteran. we can provide them a link to the information, service, whether it is sorts to plowshares or anything else. we would provide that information to them. we would not provide the phone number unless they ask for it, but we would deliver those services, based on their request. >> so it is mostly referring them to the website? >> if they won general resource information, but if there is specific information, then we would respond to that specific question. so we would provide the information it to the person at that time, as well as additional links to any sort of information that they might need. >> that can be a pretty time- consuming process. [inaudible] >> all of our staff is cross train, so they will be ready to help. >> it is one of the initiatives they are having right now, drilling down on this specialty. the backbone of 311 was generic, but we are building these backbones to have more specific concentration of on certain things. >> so if i called and i said i was a home was a veteran, can you find me a place to live? >> we would not find you a place to live but we would go to the resource which provides homeless assistance. we would provide you the resources to that. >> so again, are you just going to say, we have this program, you should call. will that person actually be the lead person who gets to the housing? >> we would provide the resource to the agency, but again, we would provide you the information of what is required. it is not just saying "colorado here." it is more of a conversation, is this what your looking for? >> any other questions? president newlin: please call the roll. commissioner cavellini: here. vice chair joseph: present. president newlin: present. >> we have a quor um. i looks like commissioner meko, i am unclear as to the presence of commissioner roja. we will see. president newlin: ok. next high tell is public comment. members of the public may address the commission on items of interest to the public that are within the subject matter, jurisdiction of the commission. with respect to the agenda items. members of the public may address the commission for up to three minutes at the time such items are scheduled. that means if it's on the agenda, talk about it when it comes up. if it's not on the agenda and you have something you want to talk about, now's the time to do it. no public comment. all right. item two. review and approve the minutes of september 14 and september 28. are we quorumed in for that? >> i only have the 14th. vice chair joseph: i move to approve the minutes of september 14 and continue the minutes of september 28. president newlin: i think we can't do the 14th as well. oh, yes we can. >> minutes should reflect the present commission. president newlin: ok. we're doing the approval of the minutes of september 14 and continuing the minutes of september 28. do i have a motion? vice chair joseph: i moved. we need a second. commissioner cavellini: second. president newlin: is there any public comment on the minutes? do we want to hand out copies to everybody so you can read over them? [laughter] come up with a few questions? seeing none we'll go to call. commissioner cavellini: abstain. vice chair joseph: aye. commissioner meko: aye. commissioner perez: aye. president newlin: aye. ok. next item. report from the acting director . acting director. >> that's me, commissioners. good evening. i will make this as short and sweet as possible. the first item is the legislative policy update, just wanted to bring it up to speed on the -- what we're calling the promoter registration legislation. it does have a file number and i put that in your memo. it's 101190. for the purposes of anyone watching or anyone in the public bhowho might want to look this up online, that's how you do it. so that piece of legislation was issued, as you know, by superviser chu on september 21 and has gotten through its 30-day waiting period and will most likely be scheduled for the public safety committee hearing on november 15. we believe right now, although obviously there's no agenda yet, during its 30-day period it was reviewed and commented on by the small business commission and by the sfpd. it's in process by this commission as well and you'll hear about phthalater. some changes have been requested. the staff has not yet obtained a revised copy with those changes. so as soon as i do, i can indicate to the commission, although we might actually again do that through the ad hoc committee process so that you are up to date on any kind of amendments that might come forward. but in any case, a revised version will be presented as the public safety committee mid november and then there will be opportunity again to provide input to the supervisor. regarding halloween, which is almost upon us, similar to last year, and i said this to you a month ago when we met, we continue to work closely with sfpd at all levels, at the stations and at command staff, to assist in the creation of a near-complete list of the events happening over the halloween weekend. it's obviously a long weekend of friday, saturday and sunday events. in addition we will have the world series occurring, albeit not in town at that point, but on every tv in san francisco. and around. so it's going to be a lot of fun, i hope, and hopefully a positive experience. halloween itself is on a sunday. there is no event in the castro, i just want to reiterate that. there are many events all over town friday and saturday. so with the help of the entertainment commission, we're hoping the police manage their resources throughout the weekend. i know vaj is prepared to be out and about in a costume? no. in the sound inspector costume that he wears every weekend. and hopefully the weekend will be, you know, smooth and we'll have as few surprises as possible and that's pretty much what our focus has been, to find out about as many events as we can and just make sure that they're on the radar. so no one is surprised. in addition, regarding halloween and compliance workshop was held by the california music and culture association or cmac, on thursday, october 20. and the workshop covered co-compliance, -- code compliance, it covered security best practices, it had discussion around venue and promoter questions and answers. it includes representatives from our staff, from the police department, from a private security company and two attorneys who were there obviously to talk about their experiences and again address concerns regarding issues around costumes, i.d.ing people with face paint and masks on, you know, plastic weapons and things that happen on halloween and lots of crowds sort of moving up and down sidewalks that may be a little different than other holidays. so we think that went well. we hope, again, that overall we'll see a safe and happy halloween and it might be even a little wet, which is helpful. so, with that i'll go to staff update. what i really wanted to do and i'm glad to do this is update you on the citation issuance procedure per the revised section, 1060.25. i've been reporting on this and reporting on it and i finally am able to report that this citations were finally printed and delivered and actually used by mr. granelli last week. he will be happy to tell you the details but we did issue some of those citations to permitted venues. he was also able to make contact with the controller's office early this week, coming back in with those citations, copies that are ours and to roll through that administrator process to make sure that we end up with the money, hopefully that might make it paid into our account and we find out how much it is. as we begin to process those, we will let the commission report back to the commission. we hope that those citations will end results in improved venue operations, frankly, and less nuance issues in front of you. we may see some income from those as well, but that was primarily not the reason that we pushed very hard to create a system to use them. what we want to do is, in the end of the day, not have to issue any citations at wull. so -- at all. so again, mr. granelli will let you know how it went. on the written report i left that little chart of the ongoing list of one time permits that were issuing out of the office, again to give you an idea of the activity that we're seeing in the office with the reduced resources that we're faced with. we're three people in the office, one of whom is mostly out in the field, so it's two of us in the office and just want to take the time to highlight that we serve a lot of clients and we do it in a timely and consistent and friendly manner and i would love to at some point do some kind of customer survey because obviously i'm self-reporting our friendly manner. but i believe that people like to work with our office. i do believe that. whole heartedly. vice chair joseph: everybody loves you. >> everybody loves me. i don't know about that. the rules committee met on thursday, october 21, last week. the rules committee of the board of supervisors. and to hear the appointment for seat number two which was terrence allen's seat on entertainment commission. there were 16 candidates submitted for this position. most of whom were very well qualified. the committee moved forward with mr. tim paneti for the seat and his appointment will be in front of the full board of supervisors next week on november 2. if all moves according to plan, i believe there's only one reading of that appointment in front of the board and i think he will then be able to sit at your next meeting of november 9. so that's where that is and hopefully we'll find some time in between to do some education and give him some context so he can hit the ground running. and lastly, unfortunately, i have to report a corrective action on a permit on friday, october 8. there was an incident with a gun at cafe cocomo located at 650 indiana street. staff was able to effect a 72-hour emergency suspension of their entertainment permit on the afternoon of saturday, october 9. and the venue was unable to have entertainment for the remainder that have weekend. club ownership and management, as well as the event promoter from that october 8 event, came to the office on tuesday, october 12, met with staff to review the incident and agreed to new conditions that were submitted to them formally in the form of a director's order on wednesday, october 13. all information and copies of the order were sent to the sfpd command staff and bay view station and as of now they're in compliance with the list of additional safety conditions and i will take questions about that. i don't have any information on the incident per se. but i'm happy to take questions on awful my report or the order that we issued. vice chair joseph: i just have one question. the commissioner, does he have to be sworn before he can be seated? >> that is a good question. i don't know. president newlin: i don't think so. >> he's a board appointment so commission, so, commissioner meekow, were you sworn in as a board appointed -- do you remember? commissioner meko: not the second time. not on the reappointment. the entire commission was sworn by supervisor -- vice chair joseph: i was sworn in by lilly brown. commissioner meko: tony hall administered the oath at our first meetinging. >> tony hall? vice chair joseph: no. president newlin: we can get an answer from the city attorney. >> i will find out for you. vice chair joseph: to that end, if the mayor is not around, who usually swears, i think any one of the supervisors can swear him in. we should make sure that that occurs. >> we will do our best to get an answer and do our best to have the commissioner seated by the -- before the next meeting, if we're able to. president newlin: any other questions? seeing none. inspector granelli. >> good evening, commissioners. if you turny your binders, you'll see my report. i'll recap it with you. initially there has been two changes. one a new manager has taken charge again of the venue, both acting the director and myself have talked to this new manager in the last week and pretty much told him the current situation that the space sits in. unfortunately also there's a typo there that says will, it should be wall. the venue opened a wall in the back of their space, thus increasing their floor space and their capacity. we're awaiting a little bit more information on that from the fire department, if that was actually done legally or if they can just do that. but as far as we know, currently, it's legal. i bring this up that we've had some problems with this space in the past and that with the larger floor space and the higher capacity it doesn't reassure us that we're not going to see problems again in the future. however there is a new manager. he is doing everything that we have asked and the police department has asked currently. so we're just continuing to watch that situation and keep that channel of communication open. we have continued to do sound checks at manner west. they've been before this commission before on the sound compliance. we have not found them out of compliance so this will be the last time you hear me mention it in front of an open commission unless there is a problem. we've done our diligence and continued to test and monitor the situation and we have yet to find them out of sound compliance. club suede, on october 20, the club suede case had been settled by the city attorney. the ownership -- owners of the club are permanently -- i put this in that that case is finally, totally and completely closed. so there's no outstanding issues with suede. it is done. that case is permanently -- that case is closed. but i would like to say thank you to city attorney illinois cannon who put in a tremendous -- jill cannon who put in a tremendous amount of work and effort on this particular case. we are continuing to work with the planning department and now the health department has also joined in on the continuing problems with trigger. we do not have a resolution currently. we've been in contact with both of those departments, they're kind of proceeding on their own path to discipline or disciplinary action. once those items have moved a little bit further down the road, we'll report on them here. 1015rks the club has brought in a new security team. this is important. normally we don't talk about something like this, but we deem this important. 1015 was one of the biggest venues in the city, it's one of the last event nuste the city that actually use -- venues in the city that use an in-house security team which they no longer do. they've brought in an outside security team. they've taken over in the last two weeks. i've met with the owner that have new security company and we'll be getting a revised and new 1015 security plan. and why that is important, it will be the first revised new security plan from 1015 in probably about 15 or 20 years. number six, i'd just like to say, go giants. and number seven, the music festival went very well. we had no major sound problems. i was able to monitor to the sounds on both saturday and sunday. interestingly the sound was technically louder than the oracle event in certain parts of the residence of the island yet we received no complaints. maybe people like the music better. not sure. but again the event overall, i'm not sure what if any of the commissioners were able to attend this event. it was a very well planned event. it was very well run. it's a very nice event in that it's got a great balance of not only music and entertainment but they also have a lot of shops and food. overall it's a great -- and a farris wheel, of course. it's a great event, it's been put together well and it's nice that we've had a few years with no major problems. the sfpd sergeant on hand who had worked it every year when i was talking to him said that he was proud of the fact that every year it's gotten better. better organized and better run. some of the current incidents or venues we're looking at, 22 high, the seller, golden boy pizza and jay's gallerya. those are things on our plate that we're looking into. we have given no notice of the violation recently. since the last meeting. there is a new section that you'll see now called e.c. administrative citations. bar on church or b.o.c., badlands on 18th street and lime on market street all received administrative citations. b.o.c. for sound and in violation of the good neighborhood policy. badlands for sound. and lime for sound and also the good neighborhood policy and security. being as they didn't have any. each one of these particular venues we've warned in the past have received notices of violation. this is not a thunder bolt from the sky out of nowhere, hey, i don't know what you're talking about. each one of these venues has been warned repeatedly in the past. so in that way the process that the e.c. staff, that we have created in working throughout first there being some warning before we cite has been in place and it's working. we will continue on that path. on the incident list you'll see for the minor list, i won't recap every incident but hustler club, murphy's bar, elephant and castle bar, i have no idea how to pronounce that. anyway. it only came to us because it actually was the bubble lounge next door that called in the incident and was able to get a police response. so it was nonentertainment related but it was a club that was being a good neighbor to its area and was able to stop a crime from proceeding and bring in police to address the issue. the particler, show girls, another incident on broadway and kearney which is not really surprising. it's a busy intersection. and gino. on the major list, incident list, we had an incident at little darlings of a robbery. basically someone distribute night deposit's being robbed. atmosphere, we had a fight. cocomo's we had aggravated assault with a gun. we also had an aggravated assault. at center fold we had an aggravated assault with a knife. in swig we had a suspicious act to a female. a woman had been drugged and possibly raped which is very rare. contrary to what people often think, oh, it happens all the time, it actually doesn't happen all the time. so when an incident like that does occur, we try to report it just that it's a rare occurrence. and if there are any questions, i'm here. vice chair joseph: i have some quickies for you. how many doors do they have? >> two. two in the -- one in the front and one in the rear. vice chair joseph: so even though they made their floor space bigger, they only have two doors. why would their occupancy change? >> if they applied for a change of occupancy with the fire department, which is a possibility, they could increase their size and occupancy. vice chair joseph: ok, great. do you know the name of the security company at 1015? >> i believe it is ground control security. vice chair joseph: ground control to major tom. ok. and then, my last question is, on the citations, who collects them? how do we enforce their collection? do we know if they're outstanding, if they're never paid? what is the ramifications of all of that? >> so, when a citation is issued, the person who receives the vietation has exactly 30 days to pay it. -- citations has exactly 30 days to pay it. the citation process is in the hands of the controller's office. they have two options. they can either appeal the citation or pay it. if they appeal it, that goes t