now, tons of supplies have arrived in ukraine, but it is freezing. there are some areas in the country, that have no food. can the people who need it most, even access the eight? >> they can and parts. but it's a very complex challenge, as you said. roads are interrupted, logistics are broken down, supply networks have broken down. many people without water, electricity, heating, and sub-zero temperatures. when we are trying to do is use our networks that we have out there in terms of municipalities, hospitals, schools, kindergartens, social centers. and also civil society organizations, including volunteers and young people, to get the aid to where it's needed most. but what we really need now is a cessation in hostilities and a cease-fire that can last and that can make humanitarian corridors an operation. >> we are two weeks into the horrors, michaela. i heard your colleagues say,