>> reporter: for the last few weeks, i haven't met any refugees for the last 17 day. the russians and information we've been getting. they had people and it's like the icrc. the mayor is doing a few interviews and very brave associate press journalists were broadcasting images to the world. these are the first people and it was the first day that thousands of cards lined up. not humanitarian corridor. out of mariupol, it's failed every day. but nourn private vehicles drove out through about 17 check points and out of that city and we were able to speak to uyia and her mother also named ulia.