missing wait anxiously for answers. >> we're trying to fight our grief, but right now, i'm looking for a miracle. >> reporter: yeah, miracle is what people are looking for. take a look. this is the downtown core. it's mixed industrial and residential. what you're looking at is mostly commercial. you see those power poles down. that's kind of interesting because power is out here, and you have those utility trucks that are around trying to repair them, but the poles themselves are down, so that's going to take some time. take a look at that. you can see work being done. cleanup work being done and removal, but look at the scope of the devastation. again, i'm doing this deliberately to show you, my camera operator has a wide angle lens. we're not sneaking around and showing you select things. everywhere you go, 360 degrees around here, you see this level of devastation. what you are seeing is cleanup, people coming out, people using their hands, using small equipment, a lot of heavy equipment is moving in. the cleanup is beginning. but they have got a lot of work