hacker whose to blame. we look at today's "eye opener" your world in 90 seconds. regardless of whether russia was complicit here, or whether they were simply incompetent, clearly they have failed in their commitment to the international community. >> the trump administration takes a hard line on russia and syria. >> he won't stop here. if he needs to do more he will do more. >> russia could be part of the solution. right now i think everyone in the world sees russia as part of the problem. >> the u.s. is sending aircraft carrier strike group to waters off the korean peninsula. >> a nationwide manhunt intensifying for a wisconsin man accused of stealing weapons and sending a manifesto to president trump. florida crews are fighting fast moving brush fire fueled by drought conditions. >> i hope they get it under control. >> isis has claimed responsibility for a pair of attacks at coptic christian churches in egypt. >> this reminds us all that we have got a determined and absolutely ruthless enemy in the form of islamic state. a hack set off every one of the severe weather warning sirens in dallas. >> it sounded like an air raid. >> a passenger on a united airline flight to chicago had to pplane. bly removed from the >> oh, my god! >> all that. >> a man in canada plunges into freezing water to save his beloved dog. >> as soon as the ice broke i went right in. >> runs here in the bottom of the ninth inning. what a comeback. >> and all that matters. >> judge neil gorsuch sworn in as the 113th supreme court justice. he was confirmed by the senate last week. >> which made it extra awkward for merit garland's family when he pretended to come home again after another long day at the supreme court. >> on "cbs this morning." >> and after so many years, once and for all, for sergio! >> they're yelling sergio. >> the 2017 masters champion, sergio garcia. >> this morning's "eye opener" is presented by toyota. let's go places. welcome to "cbs this morning." gayle king is off so alex wagner joins us. welcome. >> happy to be here. >> a cbs news poll out this morning shows most americans believe president trump was right to attack a syrian air base, but they do not want any larger military action. >> 57% in our poll approve of last week's missile strike in response to a poison gas attack on civilians. 36% disapprove but only 18% would accept american ground troops in syria. another 30% would go along with future strikes. and 26% want to see peace talks in syria without military action. russia and iran the two main allies of syria's president told the u.s. they will respond with force to any further attacks on syria. the air base that was hit by dozens of u.s. cruise missiles is back in service. major garret is at the white house with the split inside the trump administration over the next move in syria. major, good morning. >> good morning. the air strikes gave president trump a small boost in his approval rating, 3 points, up to 43%, but our survey also shows democrats and independents worry about the president's ability to deal with the civil war in syria. what comes next is the question most on their minds, it's a big question inside the white house, as well. >> this is a president that's not afraid to act. >> reporter: trump administration officials called the president decisive but were divided on the future of u.s. policy in syria after last week's cruise missile strikes on the air base that launched a sarin gas attack on civilians. >> what we're trying to do is defeat isis. >> reporter: united nations ambassador nikki haley and secretary of state rex tillerson agreed the fate of isis was more important than that of syrian dictator bashar al assad. >> the first priority is the defeat of isis. >> reporter: on assad's future the two top trump diplomats differed. tillerson suggested assad's future was in the hands of a country beleaguered by six years of civil war. >> that we can navigate a political outcome in which the syrian people, in fact, will determine bashar al assad's fate. >> reporter: while haley called for assad's-outer. >> there's not an option with a political solution with assad at the head of the regime. >> reporter: this led lindsey graham to describe a new trump aare proven. >> the regime change is the policy of the trump administration, that's at least what i've heard. >> which required some kind of a political solution to that very complex problem. >> reporter: national security adviser h.r. mcmaster said syria's civil war, with its many factions and feuding terrorist cells, rests at the heart of the policy dilemma. dislodging assad, some administration officials fear, could be just as bad or worse than the status quo. >> it's very difficult to understand how a political solution could result from the continuation of the assad regime. now what we're not saying that we are the ones going to affect >> reporter: an equally pressing shao how to handle syria's top military ally, russia. >> i hope that russia is thinking carefully about its continued alliance with bashar al assad because every time one of these horrific attacks occurs, it draws russia closer in to some level of responsibility. >> reporter: tillerson is traveling to moscow and will soon meet with foreign minister sergey lavrov to find out if the putin government has any interest in backing away from its support of the assad regime. the white house is dealing with another staff shakeup. k.t. mcfarland is out as deputy national security adviser. she was part of the leadership team brought in under fired national security adviser michael flynn. mcfarland will be the next ambassador to the united states to singapore. >> thanks, major. dan senor a senior adviser to the romney/ryan presidential campaign in 2012. good morning. >> good to be with you. >> help us understand the factions within the white house arguing for different points of view not only the secretary of state but the u.n. ambassador. >> one camp led by the secretary of state that believes isis should be the sole focus and that nothing good can come from us trying to replace assad because it's not clear that the chaos that would follow the fall of assad would be much better, that there could be a vacuum that actor could fill. >> who's in that? >> tillerson and many people believe trump himself. others like nikki haley, who believe that we cannot ultimately bring any resolution to the region if we are not focused both on isis and defeating assad because assad's attacks against the sunnis are creating recruits, are provoking isis to act. >> where is mcmasters? >> trying to synthesize the two. >> as a general consensus among these factions that it's hard to imagine a future quasi peaceful syria with assad in charge. that they all basically agree on. but i think tillerson believes we cannot do this. we cannot be the one to remove syria. if other forces -- cannot remove assad. if others try to remove assad that's fine. mcmaster and others are forward leaning that think they could facilitate a process if we get rid of assad. >> any way to deal with assad will have to involve russia and the secretary of state is making the first big high ranking visit to moscow tomorrow. the question is, will he meet, should he meet, with president putin after yesterday calling them complicit or incompetent. >> from my view the tillerson should get a visit. previous have gotten meetings with putin. to your point he's used aggressive language. russia may want to make a statement make it a lavrov/tillerson meeting. what is interesting here, we were all led to believe that the trump administration was going to roll over for this new relationship, this new grand bargain with russia and what is clear now is, in a matter of weeks, it looks nothing like that. >> we have two additional elements. i read this morning that the russians have said he is meeting with the secretary of state to emphasize he's unlikely to meet with president putin. that could have the russians and iranians threatening to respond with force. >> look, they believe that the u.s. action in syria, which was limited, keep in mind this was such a limited operation, basically an operation on the shelf during the obama administration that people like secretary kerry had been pushing president obama to pursue, very limited, no syrian officials were killed, not a direct attack on the regime, and that mere action is provoking rhetoric. >> to that end that airfield is back open. >> right. >> what did that strike accomplish? >> i think at the end of the day, it did two things. one, it will make the syrian refweem think long and hard about using that airfield or any airfield to, you know, exercise machinery of chemical weapons attacks. i think they will think long and hard. this could be a turning point in that regard. i do not think we will see -- >> a deterrent. >> yes. we don't know how far he's going to go. six or eight other airfields like it in syria and very easy for the u.s. to systemically take them out. the u.s. government has the capacity to escalate. the syrians know that and the russians know that and the iranians know that. donald trump, if anything, is unpredictable and they don't want to play with fire here. >> thank you. >> good to be with you. >> the former u.s. ambassador to syria, robert ford, will join us with his view on what's next on u.s. policy towards syria and russia. in a clear show of force, a u.s. navy strike group has been redirected to the korean peninsula. the aircraft carrier "uss carl vinson" and several other warships departed singapore over the weekend and was dispatched ahead of more expected ballistic tests from north korea. north korea's recent missile launches are escalating tensions in the region. president trump has hinted the u.s. is prepared to use force to stop the north's nuclear weapons program if necessary. the state department is condemning deadly terror attacks on churches in egypt. it calls them barbaric. two suicide bombings killed more than 40 people on one of the holiest days on the christian calendar. more than 100 others were wounded. the bombs in tanta and alexandria blew up during sunday services a few hours apart. isis has claimed responsibility. mark phillips is following the latest developments from london. good morning. >> good morning. well christians make up about 10% of the egyptian population and have been frequent targets of jihadi bombers but this double attack seems to have had another motive besides mass murder. it seems designed to shake the strong man government of abdel fattah el sisi has promised security but has been unable to provide it. the palm sunday service in the st. george's church in tanta north of cairo in the nile delta had attracted a large congregation of worshippers, among them a bomber. the explosion blew the internet stream of the service off the air. and in an instant, it killed 27 people here authorities said. the carnage wasn't over. a few hours later, at st. mark's church in alexandria, a man with a blue sweater over his shoulder is denied entry and told to go through a metal detector. the people unlucky enough to be around it became the next target. both bombings appeared to be suicide attacks and responsibility was claimed by the so-called islamic state. the three month state of emergency declared by the el sisi government may result in more pressure on militants operating in egypt and an even more severe clamp down on opposition there. after meeting the former army general in washington last week, president trump took to twitter to express his confidence that president el sisi will handle situation properly. it's difficult to see where that confidence comes from. el sisi came to power vowing to provide security and these attacks will undermine those claims. egypt has been operating under various states of emergency for years but that has forced the bombers to choose softer targets. for the beleague arered christian minority in egypt this was the single deadliest day. >> thank you very much. churches and schools are on alert in wisconsin after a man allegedly threatened to use a large cache of weapons on public officials. police released a video of 32-year-old joseph jakubowski, mailing an anti-government, anti-religion manifesto to president trump. david begnaud is outside the gun shop in janesville, wisconsin, where the gunman allegedly stole a bunch of weapons. >> reporter: good morning. this is the armageddon gun shop. polices say jakubowski robbed on the same day he sent that manifesto to president trump. in the manifesto the local sheriff here says jakubowski was clear he doesn't like people in power. from the president to law enforcement. watch this video that his friend recorded when he sent that manifesto. >> you will never forget this face ever. >> reporter: when joseph jakubowski mailed his 161-page manifesto to president trump on tuesday, he brought witnesses to mark the occasion. >> there it is. you see it's getting shipped. revolution. it's time for change. >> reporter: three hours later, police say jakubowski broke into the armageddon gun shop and stole 16 high-end rifles and hand guns. they found his abandoned and burned car a short distance away. >> it's d-day. today is the day. so remember this face. >> game time. >> reporter: about 150 local state and federal officers are involved in the manhunt. this weekend, they searched homes in janesville, but came up empty. >> please call even if your information you may not think is important we may find it is important. >> reporter: investigators suspect jakubowski has been highly agitated recently over political issues. >> basically he's angry at all government officials whether the president or whether it's local officials or whether it's law enforcement. >> reporter: they say they don't know of any specific threats, but schools were closed on friday and police stepped up patrols around churches on sunday. one canceled palm sunday services. court records show jakubowski has dozens of convictions, including battery, domestic abuse, bail jumping, drug possession and resisting an officer. >> there was one specific case where he attempted to disarm a police officer and for that crime he was sent to prison. >> reporter: police are urging the public not to approach him if they see him and to call 911. >> i hope this gets resolved quickly and i say prayers for our community, our nation, and for him. >> reporter: police believe jakubowski has a bulletproof vest with him and a helmet. two reported sightings within this area in the last 24 hours but none panned out. for the friend who recorded the video at the post office he is apparently cooperating with law enforcement and it's worth noting the speaker of the house paul ryan is from janesville, wisconsin, and there has been an increased police presence at his local office here. >> david, thanks. a story that norah and i love, for the first time in his 18-year pro golf career sergio garcia is a major champion and won the 81st masters tournament with a birdie on the first hole of sudden death and battled his friend justin rose throughout the final afternoon on the sport's biggest stage to earn the green jacket. manuel bojorquez is near the site of the masters in augusta, georgia, with garcia's long awaited win. good morning. >> good morning. nearly 20 years ago, sergio garcia burst on the scene along with another young golfer, named tiger woods. it was supposed to be a long storied rivalry, but garcia never brought home a major title until yesterday when he survived an epic duel to win that elusive green jacket. >> and after so many years, once and for all for sergio. >> reporter: the relief was written all over sergio garcia's face. after 73 major appearances without a victory, garcia finally won on golf's biggest stage. >> the 2017 masters champion, sergio garcia. >> reporter: but garcia nearly saw his chance to wear the green jacket slip away. >> it appears he is going to take an unplayable. >> reporter: giving away an early lead to justin rose. in deep trouble on the 13th, garcia saved par. in previous tournaments he has crumbled in such situations. this time, he rallied. >> sergio garcia with an eagle 3 at 15. >> reporter: tied at the final hole garcia and rose each missed what could have been winning putts. in sudden death garcia didn't waiver finding something that eluded him for his entire 18-year pro career. >> it's been an amazing week and i'm going to enjoy it for the rest of my life. >> reporter: even rose, who fiercely battled garcia down the stretch, was happy for him. >> if there's anyone to lose to he deserves it. he's had his share of heartbreak. >> reporter: after the final putt just about everyone at augusta shared his joy. >> i felt like it wasn't even augusta. it felt like it was people around following me all the time. it was amazing. it was an unbelievable experience. >> reporter: and garcia won on what would have been the 60th birthday of his idol, seve ballesteros, a fellow spaniard who won two masters. sergio told us whenever he got in trouble during the tournament he felt like someone was watching over him. >> certainly helped him on the back nine. manuel, thank you. it was a great victory. >> the story had everything. >> had everything. if you're going to win a major and finally win one, the masters is a good one to win. >> the underdog. >> love it. congratulations. we may see more of sergio on our show. just a little tease. impeachment proceedings against alabama's governor expected today. what a recent report uncovered about his alleged affair with a top aide and how he's accused good monday morning from our kpix studios in san francisco. a cool start to the day after rain in the overnight hours. we have temperatures in the 40s across the board. 40 in fremont and redwood city. partly cloudy skies and temperatures where third be this time of year. the 50s to the high 60s. 70 in pleasanton. dry easter sunday. >> announcer: this national weather report sponsored by toyota. let's go places. this national weather report sponsored by toyota. let's go places. impatient drivers are turning the violence more frequently. >> aheading the new report on how road warage incidents involving guns are rising and where they're most common. >> you're watching "cbs this morning." a better moment of proof. victoza lowers my a1c and blood sugar better than the leading branded pill, which didn't get me to my goal. victoza® works with your body to lower blood sugar in three ways: in the stomach, the liver, and the pancreas. and while it isn't for weight loss, victoza® may help you lose some weight. non-insulin victoza® comes in a pen and is taken once a day. 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(announcer) you can quit. for free help, call 1-800-quit-now. it can seem like triggers pop up everywhere. luckily there's powerful, 24-hour, non-drowsy claritin. it provides relief of symptoms that can be triggered by over 200 different allergens. live claritin clear. customer service!d. ma'am. this isn't a computer... wait. you're real? with discover card, you can talk to a real person in the u.s., like me, anytime. wow. this is a recording. really? no, i'm kidding. 100% u.s.-based customer service. here to help, not to sell. but there's so much more to it. here's how benefiber® works. inside us are trillions of good microflora that support digestive health. the prebiotic fiber in benefiber® nourishes them... and what helps them, helps you. clear, taste-free, benefiber®. what bad back?gels work so fast you'll asklps you. what pulled hammy? advil liqui - gels make pain a distant memory nothing works faster stronger or longer what pain? advil. ahead, the hunt for a hacker who set off all the e fatally shot a s this is a kpix 5 morning update. >> good morning. it's 7:26. i'm kenny choi. two officers fatally shot a suspect overnight at fremont and dakota road. >> the coast guard is checking on wildlife after a barge spilled oil into the bay near yerba buena island. it could take weeks to know how much oil spilled. >> we'll have traffic and weather in just a moment. ,,,,,, ♪ time now is 7:27. i'm sandra osborne with a check of the realtime traffic. we have slowdowns across the bay area. here's a look at the east shore freeway. speeds town to about 18 miles per hour in a couple of places. and a look at the richmond, san rafael bridge, a few slowdowns. from the maze to downtown will take you 24 minutes. and a crash being cleared leaving residual delays in hayward. speeds at 27 miles per hour. a couple of rain drops and snow flurries in the mount hamilton area this morning. now we have partly to mostly cloudy conditions. that's looking east to oakland. 49degrees in san francisco. and later today, partly cloudy skies and we do have a slight breeze, up to 70 in pleasanton. partly cloudy and 60 for the san francisco giants home opener. ,, ,,,,,, news. a watchdog group planning today to sue the trump administration. they want the release of white house visitor logs. they bear the names of lobbyists and others who visit. >> "the new york times" reports on the arrest of a russian man believed to be the kingpin of computer spam. he was arrested this week in barcelona at the request of fbi. the justice department declined to give any information. the courier justice said a man was forcibly removed from a united flight. another man recorded the incident yesterday at the airport in o'hare in chicago. the man was one of four people chosen by computer to give up their seats to a united flight clue. the plane was delayed but later flew to louisville. in a statement united apologized for the overbooked flight. that is an irate passenger. delta is largely back on delta after severe weather grounded planes. the airports canceled more than 30 flights. some passengers were upset because they couldn't leave even though the skies had cleared. the carrier tells cbs news it expects only a handful of cancellations today. and the birmingham news reports the blame leadership is calling on robert ben tley to resign today. in a report rs the state house judiciary said the governor's, quote, failure to cooperate with the committee's investigation is grounds for impeachment. violated campaign and ethics laws. now his wife has divorced him and his political future is in question. >> our state doesn't need this anymore. >> reporter: alabama governor robert bentley is battling in order to keep his job. at issue, whether he broke the law to cover up an alleged affair with a top staffer rebecca caldwell mason. he defended himself on friday. >> i do not plan to resign. i have done nothing illegal. >> reporter: a 30-page report includes text messages handedover to the house committee's special council by alabama's former first lady. in one statement he pledgeses he love for mason and mason responds bless our hearts and other parts. both mason and bentley have denied the affair. his constituents were quick to react. >> i think it's time for governor to go home. >> in 2014 diane bentley also secretly recorded a conversation between her husband and mason. >> baby, i love you, okay? i love you. >> mrs. bentley's then chief of staff helped her record it. in spring 2014 when the governor became aware, that staffer said bentley warned her to watch herself and she did not know what she was getting into. >> i talked to half a dozen staffers who are named in the documents who say it was just absolute fear and intimidation. >> reporter: john archibald says it appears the governor went to great lengths to keep the affair a secret. expected to last about a week. norah? >> wow. omar, thank you. using the law enforcement to to your breakup, that's a new one. >> that's an important part of the story. >> we will be watching. >> now the search is under way for a hacker who caused panic and confusion in dallas by triggering all of the city's emergency sirens at the same time. the system was hacked just before midnight friday. all 156 sirens in dallas blared intermittently for more than an hour and a half. the 911 center was originated in the dallas area and they're working with the federal communications committee to look for a suspect. nick, good morning. >> good morning, norah. >> how could something like this happen? >> well, we don't know exactly. they haven't said exactly how it was hacked. but there is an interesting tradeup which explains it. when you have an emergency situation, you want it to be pretty easy to operate which means you make it easy to set off. it's something relatively simple the hack. what i think probably happened is they're activated by radio transmissions most likely and probably somebody figured out the frequency it operated in and set them off for whatever reason. >> and what would be their motivation? >> one hypothesis is it's a kid doing a stunt. another is a disgruntled employee showing how weak the system is, or you're covering up for something else. >> how vulnerable are infrastructures overall to this type of hacking? >> i think quite vul anywherable. you don't think someone's going to do it. you run a bank. you set up a bunch or protection. you have a lot of tornado sirens, you don't think they're going to set it off. you don't build the defenses or train it and something like this happen sms how do you upgrade security? >> you have to change the encryption. we don't know that yet. it's not confirmed but the fact that the fcc is investigating kind of suggests that it is. some signal is sent to the tower to set it off. you have some kind of special time or password. maybe you set up another layer so it's a little harder crack into it than what it is. too many people can hack into too many things. >> this is something we ooh going to see a lot more of. what's so interesting here is they said it was somebody in dallas, not somebody remote. it wasn't somebody sitting in another country or new york saying let's set off dallas syst remote co remote-entry computer problem. >> so many kwing chaos. >> wasn't sowing chaos. >> no. ahead, the states with most incidents of road rage involving guns and aggressive driving. we invite you to sub excite to our cbs news podcast. find the originals on itunes and apples ipod apps. you're watching "cbs this morning." ♪ predictable. the comfort in knowing where things are headed. because as we live longer... and markets continue to rise and fall... predictable is one thing you need in retirement to help protect what you've earned and ensure it lasts. introducing brighthouse financial. a new company established by metlife to specialize in annuities & life insurance. talk to your advisor about a brighter financial future. ♪ ♪ give extra. get extra. you brush your teeth diligently... two times a day right? 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>> we don't have decades worth of data here, but the data we do have suggests that that might be happening. >> reporter: dennis baxley says guns are not to blame. >> is it accelerated by guns? >> no. a gun is an inanimate object. it accelerates nothing. it's only a weapon when somebody decides to use it as a weapon. >> incidents are increasing. states are passing laws keep traffic moving. here in florida drivers can only go ten miles an hour under the speed limit while in the fast lain. a new survey says 80% of drivers admitted to an incident of aggressive d ng incidents from 2014 to 2016. >> jericka, thank you. i know it gets really frustrating to sit in traffic, but this is scary. >> yeah. stay calm. >> stay calm indeed. a touchdown this morning after 173 days in orbit. ahead t crew change that set the stage for an american astronaut to make history in space. plus, we'll talk to the silicon valley insider who delivered a warning for parents on last night's "60 minutes," how he says good morning. from our kpix studios in san francisco, we had a little dusting of snow overnight in the mount hamilton area. light rain in santa rosa. and partly cloudy skies. 40 to about 48 degrees across the board. partly cloudy throughout the day today. we do have 60 degrees come game time for the san francisco giants home opener. seasonal high temperatures. cry on easter sunday. >> announcer: this p f "cbs this morning" sponsored by toyota. let's go places. ♪ wow. good to know we have that on our prius! ♪ [beeping] ♪ and lane departure alert. see what i mean? 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(vo) love. it's what makes a subaru, a subaru. time now is 7:57. i'm sandra osborne with a check of the realtime traffic. of course, we have slowdowns this morning. take a look at the bay bridge. a live view. 24-minutes from the maze to downtown san francisco. and people heading to the toll plaza. another trouble spot altamont pass to 680 on 580. that's 28 minutes westbound. speeds between 14 and 23 miles per hour. northbound 313 and 314 rubbing 10 minutes behind. and the ferry from valley delayed by 20 minutes. clouds associated with a weak disturbance in the overnight hours. a smattering of rain drops. we have delays at sfo. 53-minutes some arriving flights. 40 in redwood city and 49 in san francisco. temperatures where they should be for this time of year in the high 50s in pacific that. upper 60s san jose and 70 in pleasanton. we do have clouds and sun at 60 degrees. ♪ good morning to our viewers in the west. it's monday, april 10, 2017. welcome back to "cbs this morning." secretary of state rex tillerson heads to russia to talk about bringing peace to syria. the former ambassador to syria is here with what the u.s. should do next after last week's missile trike. but first, here's today's "eye opener" at 8:00. >> the air strike gave president trump a small boost in his approval ratings. three points up to 43%. >> secretary of state is making the first big high ranking visit to moscow after calling them complicit or incompetent. >> we were led to believe that the trump administration was going to roll over in a matter of weeks, it looks nothing like that. >> several attacks being designed to shake the strong man government of el sisi which has promised security. >> police believe that jakubowski has a bulletproof vest. garcia never took home a major title until yesterday when he survived that epic duel to win that elusive green jacket. >> if you're going to win a major and finally win one, the masters is the one to do it. >> yeah. >> underdog. >> and the shot -- yes. what a perfect ending to a historic game. westbrook gives the thunder the victory at the buzzer. >> i'm speechless. i know i should be saying something right now, but i'm speechless right now. >> 42 triple doubles on the season. he ends the ball game like that? >> i'm charlie rose with norah o'donnell and alex wagner. secretary of state tillerson will travel to russia tomorrow and he and the president are putting more pressure on the kremlin for supporting assad. he said they were outmaneuvered or incompetent for allowing syria to use chemical weapons. it is unclear what the next steps are for syria. >> the strike targeted the air base that launched the chemical attack on innocent people. national security adviser general hr mcmaster would not say yesterday whether the u.s. would attack again if assad continues to kill civilians with nonchemical weapons. mcmaster did say a political solution is needed in syria. >> last week's poison gas attack killed more than 80 civilians, many of them children. they included the loved ones of abdelhamid yousef. holly williams has his story. we want to warn you the aftermath of the attack was captured in disturbing video. >> reporter: this is the face of syria's civil war. a young man who just lot 29 of his family members including his wife and twin babies. they were both really smart he told us. i wanted my daughter to be a doctor. and ahmed was going to be my side kick. he buried them on wednesday. the day after a suspected chemical attack on his town. you chose to carry your babies in your arms to be buried. and i wonder why did you -- why did you do that? because that's how i carried them when they were alive, he said. i loved them so much. and i know they loved me too. abdel what immediate said he buried them next to each other and said not to be scared. even in the cruelty and chaos of syria's six year long civil war, the attack on the city stands out for the brutality. a bomb fell from the sky that didn't explode, but left them struggling to breathe. some foaming at the mouth and suffocating to death. it happened on abdelhamid's second anniversary with his wife. did you think that the american missile strike will make any difference? i thought it was a good start, abdelhamid told us, but the regime air strikes haven't stopped. holly williams, near the turkey/syria border. >> oh, just staggering grief. that father and what he's been through. >> he lost so many members of his family. >> 29. >> in that attack. >> robert ford is the last american to be the united states ambassador to syria. he left syria in 2012 one year into the bloody civil war because of security concerns. he's now kissinger fellow at yale and a senior fellow at the middle eastern institute in washington. welcome. >> thank you. nice to be here. >> you have studied this, you have been there. where are we in the context of syria today and in the context of the united states and russia? >> well, first, i think the strikes that we did last week on that air base were very good. it's time to try to deter assad from using chemical weapons so i think that's a good step. but it's only a step. assad will almost try to use chemical weapons again. so i think it will be hard to convince the russians to lean on assad to stop using chemical weapons. >> should we try to change the regime? >> i don't think we can change the regime, charlie. russia and iran are in such a big way that it's no longer an american capacity to change the regime. what we would like to see is a negotiation between all the different sides to come up with the new government. >> with having some leverage on the ground? >> well, no negotiation works if you don't have some leverage. >> you resigned as ambassador as syria under the obama administration because we were frustrated. >> well, we were saying we wanted this negotiation i was talking about, but we were doing nothing to actually get to a negotiation with leverage. >> you believe -- you believe the use of force? >> some kind of military pressure. i didn't want u.s. direct force involvement. i always wanted us to help syrian fighters on the ground who themselves wanted to negotiate. >> do you think -- go ahead. >> it was interesting we were talking right before we came on the air and the ambassador was saying as he said now, you believe that assad will continue to test us. this he'll likely carry out another chemical attack. >> unless you threaten his survival, nothing else will change his behavior. >> i think unless you put great pressure on him so he's not actually winning but losing, he will have no incentive to negotiate. >> we -- which he was at one point. >> in 2013 and in 2015, he was on his back heels militarily. once iran stepped in and then the second time russia stepped in. >> there's a third calculation here which is defeating isis. defeating isis, removing bashar al assad from power. are they mutually exclusive? >> the islamic state draws recruits from the frustrations of people in syria, especially sunnis in syria, who are angry at assad largely. and therefore, the idea that we can just bomb isis and then leave syria isn't going to work because we'll kill extremists. we'll kill more and recruit more. it ends up being what a "new york times" reporter says a forever war. >> now with "the new yorker" magazine. here's what's interesting too. the russians and the iranians have said they will meet force if there is another attack. so what does that mean? where are we going is this a slippery slope into a limited war with russia and iran? >> the iranians do have the capability to get back at us. for example, they could get back at us with our troops that are now in iraq. so that's going to be a tricky diplomatic challenge, charlie, to both maintain deterrence against assad using chemical weapons, but also deterring the iranians from hitting back at us in a place like iraq where our soldiers are very close to iranian soldiers and iranian my lay sha -- militias. >> because we have nearly a thousand u.s. troops on the ground in syria. >> and 5,000 in iraq. >> what would you do if negotiations fail as they have? >> well, i think the most important thing right now is to re-establish deterrence against chemical weapons. that's a distinct, limited goal. not a big goal like fixing the civil war. just deterring the use of chemical weapons because that applies not just to syria, but also applies to china. >> would that include chlorine gas? >>yes. >> they have used chlorine gas -- >> i know that. we could not get the obama administration to react to that, even after the 2013 deal with the russian, assad began to use chlorine gas. that's why i said they test. they test and they test. >> that's really interesting because president obama made the case, look, i didn't act after the last big chemical attack in 2013, instead got i something better i got russia to help lo weapons out of syria, but it's clear they still remain. >> the deal was put out that way in this that we could not get the russians to enforce it. >> yeah. >> there was an agreement in 2013 that if assad even used chlorine gas that the russians and the americans would take measures. the russians didn't keep their end of the bargain. >> this has been a very smart discussion, ambassador robert ford. thank you for being here. >> my pleasure. is silicon valley looking to hijack the way we use technology? a former google insider featured on last night's "60 minutes" has more insight on how the industry tried to engineer our brains to keep us glued to our screen.,, just one journalist who has been awarded the pulitzer prize a record four times. ahead, the celebrated photographs of carol guzy and why it's important to document hope in some of the most darkest moments. you're watching "cbs this morning." ffed... like you do sometimes, grandpa? well, when you have copd, it can be hard to breathe. it can be hard to get air out, which can make it hard to get air in. so i talked to my doctor. she said... symbicort could help you breathe better, starting within 5 minutes. symbicort doesn't replace a rescue inhaler for sudden symptoms. symbicort helps provide significant improvement of your lung function. symbicort is for copd, including chronic bronchitis and emphysema. it should not be taken more than twice a day. symbicort contains formoterol. medicines like formoterol increase the risk of death from asthma problems. symbicort may increase your risk of lung infections, osteoporosis, and some eye problems. you should tell your doctor if you have a heart condition or high blood pressure before taking it. symbicort could mean a day with better breathing. watch out, piggies! (child giggles) symbicort. breathe better starting within 5 minutes. get symbicort free for up to one year. visit saveonsymbicort.com today to learn more. hi hey you look good. thank you, i feel good. it all starts with eating right. that's why i eat amaz!n prunes now. they're delicious and help keep my body in balance. i love these. sunsweet amaz!n prunes, the feel good fruit. ykeep you sidelined.ng that's why you drink ensure. with 9 grams of protein and 26 vitamins and minerals. for the strength and energy to get back to doing... ...what you love. ensure. always be you. we check our smartphones every 15 minutes or less on average. that is good for advertisers who spend an estimated $31 billion on social media in 2016. for last night's "60 minutes," anderson cooper got a rare look of how silicon valley got a look at the google phones. he spoke with tristan harris who owned a software company before spending four years at tech giant. he quit and now advocates for a better use for smart devices. >> it absolutely wants one thing, your attention. >> reporter: now he travels the country to convince programmers and anyone who will listen that they need to change. he wants products designed to make the best use of our time, not just grab our attention. do you think parents understand the complexities of what their kids are dealing with when they're dealing with their phones? dealing with apps and social media? >> no. and i think this is really important because there's a nair active that, oh, i guess they're doing this like we used to gossip on the phone, but what it misses is your phone in the 1970s didn't have a thousand engineers on the other side of the telephone who are redesigning it to work with other telephones and then updating the way your telephone works every day to be more and more persuasive. ha was not true in the 1970s. >> how many insiders are there speaks out like you are? >> not that many. >> tristan harris is with us. good morning, tristan. you call this thing a slot machine. >> a slot machine in our pocket. >> what does that mean? >> it operates on a scheduled reward. sometimes you check your phone and you're playing a slot machine. you get a message from someone you love, sometimes it feels really good. sometimes you check your phone and nothing's there. the fact that sometimes you get something and sometimes you don't is what makes it just like a slot machine. >> why is that necessarily bad and what are companies doing wrong? >> it's not necessarily bad. you just have to feel is that what you want your phone to feel like. do you want your phone to feel like a slot machine. the main belief we have is that technology is neutral and it's up to us what we post on facebook, how we use snapchat or what we use our phone for. what that misses is there's this attention economy where every company needs to maximize how much attention it gets from you and there's a whole playbook. >> you provided some specific examples last night about how a company might do this attention economy. what's a good example? >> i think one that's more alarming is snap streaks when snapchat recently went public. it affects kids' obligations to each other. what you do is if you send a message to someone and they send one back and it goes on several days in a row, you set a streak, a fireball, number of days you've gone in a row. a lot of kits have 200, 300, 00 streaks. it stresses them out because they feel like if i don't get back to my friends, they're going to get upset at me. they've got to go through and send photos of walls and ceiling just to get through their day and you ask is this being done to help kids get through their lives. >> what do you do about it? >> right now we have to change the incentives. if you try to tell facebook or snapchat don't do that or this is not what they want, they can't because someone else will swoop in and get the attention. so we have to have a conversation about this attention economy which is like a city. it's like how do we reorganize the city. let's not move out or unplug but let's do something that works for us. >> the reason i ask is no one will speak on the record. >> yeah. >> people like you who have had experience there know what's going on. >> yeah. i think it's kind of the elephant in the room. it's not so much that this is a whistleblower type thing. it needs to ham. it's affecting our news and our demom kracy. >> because it's happened at the rise of fake news. >> if you have two news feeds, and one is showing you something outrageous and it has unbelievable stuff and you have to share it. if facebook showed you that news feed, it's going to be better at getting your attention instead of wrun they show you calm news about the same important topics, but the calm way. so they have to show you the one that's more outrageous. >> sensationalism news. >> sensationalism is more important than fake ahead, we'll show you the unbelievable eighth that lajded many the hands of a young fan. and harvard dean and ryan are in the green room to show you howancing five simple questions can improve your life. you're watching "cbs this morning." the goalie has studied every one of your shots. she knows you're going for her left corner. she even teases you, calling the shot. but her legs are the ones trembling, not yours. ♪ time to shine. orbit. so find a venus smooth that contours to curves, the smoother the skin, the more comfortable you are in it. flexes for comfort, and has a disposable made for you. skin smoothing venus razors. i was in the military for 18 years.rian, but, i smoked and i got heart disease. my tip is; it's hard to serve your country when you're to weak to put on your uniform. (announcer) you can quit. for free help, call 1-800-quit-now. listen, sugar, we're lettin' you go. it's that splenda naturals gal, isn't it? coffee: look, she's sweet, she's got natural stevia, no bitter aftertaste, and zero calories. all the partners agree? even iced tea? especially iced tea. goodbye, sugar. hello, new splenda naturals. goodbye, sugar. doctors recommend taking claritin every day distracting you? of your allergy season for continuous relief. claritin provides powerful, non-drowsy, 24-hour relief. for fewer interruptions from the amazing things you do every day. live claritin clear. every day. ♪ i've got the magic in me [ applause ] he sent the crowd sbrinto a frenzy yesterday we he nailed the tournament's only hole-in-one on the 16th hole. afterward he signed the ball and gave it to a 10-year-old fan. >> it was such a moment. the kid was dumbfounded. this is a kpix 5 morning update. >> good. it's 8:25. i'm anne makovec. fremont police investigating an officer involved shooting overnight that left a man dead near fremont boulevard and dakota road. this is the 1st day fatal shooting in the city this year. >> the man charged with killing a richmond mother in front of her kids last week returns to court. he was arrested in sacramento and is the ex-boyfriend of the victim. investigators say mcbride shot and killed rashonda franklin as she was driving her children to daycare. ,,,,,,,,,, it is 8:27 on your monday morning. i'm sandra osborne with a check of the realtime traffic. we have a crash right now just getting details in san francisco. 101 at third street. and that's southbound before third treat. a boxcar versus a car. and speeds going down to 7 miles per hour. here's a live look at the camera outside the toll plaza on the bay bridge. if you're heading from the maze to downtown, 17 minutes. and we are seeing some congestion there and also details on if you're going on caltrain. we are seeing some delays on muni. and if you're going to the home opener for giants. caltrain has a new schedule today. as you get ready to step out the door. partly to mostly cloudy skies, and a cool start to the day. this is looking out to the golden gate bridge with a layer of clouds causing airport delays at sfo on some arriving flights up to 53 minutes. 40 in redwood city to 49 in san francisco. winds are slight and a weak disturbance blew through the bay area while most of you were sleeping. a few rain tropicals and now we begin to clear. partly cloudy in the 50s to the mid-60s. extended forecast. 70 in pleasanton and we cloud back up again for the tuesday leading to the potential for spotty showers wednesday through thursday. giants game near 60 degrees. ,, ,,,,,, go there. >> norah's like sign me up and buckle me in. welcome back to "cbs this morning." a lot ahead. how to ask the right questions. >> "the boston globe" reports that filming has begun for many series base oddtown life of mexican drug lord el chapo. guzman is in jail awaiting trial. he was arrested last year after escaping mexico's custody twice. the show called el chapo is being filmed under a cloak of secrecy in colombia. they're threatening to sues over theous of his name and story without his permission. controversy over warehouses is heating up. retailers are hoping up warehouses at record rates to meet the rise of online shopping. they are luring staff with perks like flexible hours and gift cards. new york's daily news covers a reunion of two former presidents. bill clinton tweeted about his visit yesterday in houston with george h.w. bush and his wife barbara. mr. clinton brought his predecessor a pair of socks for his expansive collection. >> that's very sweet. he said they talked about grandkids and family and all those things. the streets times of singapore said hundreds traveled to the capital to run the streets. more than half of them were tourists. they usually receive 5,000 in an entire year. and "new york times" says snack bars at american theaters are offering fast food. they want to offer sandwiches, curly fries, and pizza. they'll be available at more than 100 amc theaters. james rhein delivered a memorable address last year. the dean of harvard's graduate school of education introduced the world to the five essential questions in life. >> my claim is if you ask bait, what, i wonder, how can i help, and does it matter, did you get what you wanted out of life, even so, your answer will be i did. >> ryan's message still resonates today. it's been viewed more than 8 million times on the school's facebook page. ryan has written a book about the concepts called, wait, what, and life's other essential questions. jim ryan joins us today. welcome. >> thanks very much. >> i absolutely love this. we're in the buzz of asking questions too. wait, what? >> wait, what? >> however, you start the book with the promise if you start by asking these five questions you'll have a happier and more successful life. wait. what? >> i believe that. if you get in the habit of asking these questions in particular, wait, what? i wonder, couldn't we at lease, how can i help, and what truly matters, those lead you to some of the most important topics you can think about if life and i do think if you live a life fueled by those questions you actually will be both more successful and happier. >> drew faust sent me a linch to your video about a year ago and said you've about got to see this and the success has been amazing. what do you think it is? ? >> i've been surprised and pleasantly surprised how much it's resonated. i've also received countless e-mails from people all over the country in all walks of life. i hearn from teachers, students, business executives, i've heard from parents, lawyers, judges, and pastors? >> why. >> they found it useful. some teachers have turned it into posters hanging in their classicrooms. some business executives said they organized an entire retreat around that. another business ex-ec said it' become their motto. >> all three of those are about questioning the circumstances or surroundings. >> yes. >> do we as humans not do this enough in this day and agesome. >> i think not nearly enough. kids are great at asking why. too many of us as we get older become less curious and stop asking questions. some of those questions, wait, what, and couldn't we at least in particular are great questions for this moment in time. the first is a way to seek understanding. wait, what? you're slowing down to make sure you understand something and couldn't we at least is a way to seek common ground and in an age where we're so polarized trying to understand something be you decide whether to agree or disagree, searching for common ground, i think we don't do northeasterly enough. >> your book opens with you as a child. you asked a lot of questions. >> i did ask a lot of questions, yes. so many that my father who was very mechanically inclined, i was not, my father told me from a very early age that i had better become a lawyer because he couldn't imagine he doing anything else. >> you have four kids. >> four kids. my mom when she was alive enjoyed seeing the payback. wait, what, why. >> we're getting in the car. not wait. get in the car. >> you wrote, quote, the simple truth is the answer can only be as good as the question asked. it reminds me. albert einstein said asking the right question is 95% of getting to the right answer. >> that's exactly right. i bet all three of you appreciate that because you spend a lot of time asking the right questions. albert einstein said if he had an hour to solve a problem and his life depended on it, he would spend the first 55 minutes thinking of the right question to ask and it would only take five minutes to solve it. >> is this a study around learning and question asking? >> i think it's baked into any good education and i think we need to start earlier in the k-12 classicrok-1 k-12 classic >> to follow on alex's point, how does curriculum encourage this in children? >> i think kur rick limb that's inquiry-based that's not filling a kid's head with things they need to exercise, the best way is to ask questions themselves. >> do you feel in the field of ed case indicatiucation here, t amount of contention? >> i think there is but we're in a moment in time there's an awful lot of debate. >> take a look at the culture that we have. in terms of raising kids, in terms of distractions and technology, does that aid in the asking of questions or in a sense take that curiosity out of us? >> i think it requires paying attention and teaching kids about the right questions to ask. i mean in the slew of information, it's easy to get lost and it requires slowing down and thinking about what are the right questions to ask and where are the questions likely to lead me to good answers. >> how can i help is one of the questions. >> yes, it is. so this question, obviously is about helping and offering assistance is one of the most humane things there is. but asking how you can help, i think, is just as important as offering to help. and by that i mean too often we assume what someone else needs and don't stop and first ask them how can i help you. so i tell the story in book ofmy cousin tracy who would come home from work and explain to her boyfriend why she had a bad day and he would immediately try to solve her problems. she said i didn't need him to solve my problems. i needed h em to listen. if he instead said, how can i help, he would have given her the opportunity to tell him how he could help. >> giving married couples advice. real talk. how can i help, can i get you a drink. thank you so much. >> my pleasure, thanks again. >> "wait, what" is on sale now. carol guzy seeing her camera as way to change lives. ahead, how the four-time ,, - grocery outlet - grocery outlet is the home of 'wow' savings. wow means you save 50% or more. there are three stages of wow. denial... - is this price right? - acceptance... and boooyah! wait for it. boooyah has three o's. ♪ grocery outlet bargain market ♪ - save upto 50 - 80% during our wine sale. the winners of the 2007 pulitzer prizes will be announced today in new york. photographer carol guzy is the only person to have received it. always seen light during the darkest tragedies. some of her pulitzer prize winners have become iconic. jan crawford spoke to guzi. good morning. >> good morning. carol guzy's photographs are on display along with all ore-other pulitzer prize-winning photographs. she was looking per a stable career so she studied to be a nurse but her friend gave her a camerand a she found her calling. when a colombian volcano erupted in 1995 and killed more than 20,000, carol guzy's images won her and her colleague a pulitzer prize for spot photography. nearly ten years later troops entered the impoverished haiti. she brought it back home earning her a second pulitzer. >> i think we accept them for the people that are in our stories thauchl're the courageous stories and they're the ones who have opened up their lives so we can take their pictures an tell their stories. >> reporter: to capture those powerful movements, she tries to connect with the people in the photography. >> you see something that others may not. >> i have an overdose of empathy. i think that's probably the key word to make compelling images. >> reporter: in 199et when tens of thousands of ethnic albanians traveled, she travelled to the border. the experience brought her to an emotional breaking point. >> i felt so guilty i could get on a plane and leave and the people were stuck in their reality long after the headlines were gone, but i think you learn to cope by realizing it's a mission. it's not just a job. >> reporter: after a leeb ave o absence she returned making friends 'loening the way. a photo story on child amputees in sierra leone and a number of adoptions including a girl who became her goddaughter. when haiti was struck by an earthquake in tow 10, it shook guzy to her core. >> loved the people and it was like home. the earthquake almost destroyed me. >> reporter: it earned her a fourth pulitzer. her pictures hang alongside other photographers at the museum, a testament of powerful images to change history like this perfect of a starving sudanese girl or a 1957 policeman talking with a young boy. >> this is only the tip of the iceberg when you think of all the images that have been made. >> reporter: guzy's photographers show hop even in the darkest of circumstances. it's what she sees when she arrives in hay tay. >> this poor little girl and 3,000 other people third quarter were gone in a whisper or worse, buried under layers of concrete, you know, and died days later, weeks later even. >> when you see that, how do you keep moving to take those photographs? >> i tend to always look for those moments of hope too. we need balance. we need to show not only the balance, not only the problems but the solution too. >> in that way these photos can effect change. to a journalist like guzy, that's the real reward. >> to me it's always been my life and a calling of sorts to make people aware. every now and then things to change. maybe slowly and incrementally, but pictures can make a difference, i think. >> now, i asked guzi where she displayings all of those pulitzers that she's won. are they in her office, on a mantle. she said they're in a box somewhere. she's not sure where. it just shows that for journalists like guzy, it's not the awards that matter but the people. >> jan, thanks. it brings to life the stories of people caught in the worst situations. >> and the question of what makes the best photographer. >> empathy is a big part of it. an extra passenger made an unexpected appearance on a plane. ahead, how a crew helped deliver a baby girl while in the air. u hope this does not happen to me. you can hear more on itunes and, an unexpected passenger made her debut on board a turkish airlines fight. she was born 42,000 feet in air with the help of the flight crew. her mother was 28 weeks' pregnant when she was going into labor. the plane made an emergency landing in west africa to fw it the mother and child to the hospital. they're both in good health. applause goes to our cabin crew. >> i mean yeah it does. definitely. >> how many weeks are you? >> 26. i'm grounding myself after watching that story. that does,, (vo) love. i got it. i gotcha baby. (vo) it's being there when you're needed most. love is knowing... he's the one. (vo)...it was meant to be. and love always keeps you safe. we're fine. (vo) love is why we built a car you can trust. now and for a long time to come. the all-new subaru impreza sedan and five-door. a car you can love no matter what road you're on. the subaru impreza. more than a car, it's a subaru. this is a kpix 5 morning update. >> good morning. 8:55 and i'm kenny choi. we're hours away from the home opener. the first pitch is 1:35. police are trying to figure out if a fire that core. ed two cars was set on purpose. a witness heard a loud bang before one car caught fire with flames spreading to a second. vandals trashed several luxury homes in san jose. we'll have weather and traffic in just a moment. ,,,,,,,,,,,, time now is 8:57 on your monday morning. i'm sandra osborne with a check of your traffic. we have a crash in san francisco causing big issues on the roadway. this is the southbound 101 before third street. a box truck versus a car. two lanes were blocked earlier. and speeds at 8 miles per hour. so this is causing big delays. inbound subway delays on muni are causing slight delays. and everything else is on time. and in oakland, the major highways have spots with slowdowns, especially 880 and 580 so give yourself extra time. a few passing light showers early this morning while everybody was sleeping. radar is not picking up a raindrop in sight but that's going to change. 48degrees in san francisco. and george, thanks for checking in with us. we have on tap for today -- computer wants to leave us for a moment. we have partly cloudy skies, temperatures will be quite seasonal throughout the day today in the 60s across the board. upper 50s around the immediate seashore around the pacifica area. otherwise, a dry weather pattern will continue for today's game with 60 degrees at at&t park. partly cloudy skies and a chance for rain showers tuesday through thursday. ,, ,,,, wayne: hey, baby! - momma got some money! - oh! (laughing) jonathan: it's a trip to miami! tiffany: come on, guys! wayne: you won a car! (cheering) jonathan: oh-oh! wayne: whoo! - let's get that big deal, baby! whoo! jonathan: it's time for "let's make a deal." now here's tv's big dealer, wayne brady! wayne: well, hello, america, welcome to "let's make a deal." i'm wayne brady. thank you so much for tuning in. three people: who wants to make a deal? let's go! let's see, three people, three people. um, in the scuba gear-- you. allyson in front. and one more guy, let's get a guy. football head, come on, football head. (cheers and applause)