delta to make an emergency landing. several passengers said they started to fill ill. the pilot landed the plane in oklahoma. emergency crews say the 12 passengers were treated for a possible carbon monoxide poisoning. during the layover there was frustration over a lack of answers. >> so everyone is just sittingly the quarantined and they're not telling us anything and it's getting to a point where the tensions are running high. >> the maintenance crews are searching for a carbon monoxide leak on board and the plane has been taken out of service. returning to our coverage of the road to rio no local athletes made the women's gymnastics team tonight but local stars are representing other countries. toney ann williams will be the first to compete in gymnastics at the olympic for jamaica as well. >> definitely i have moments during the day where i'm realizing that a whole country is looking to me for this sport. it's a lot of pressure. >> still have a familiar face to help her. justin howell is her head coach and serving as the jamaican coach in rio. another cal gymnast is setting the bar high. it's the first time in more than 50 years that south africa will have a male gymnast at the olympics. now ryan is a senior at uc berkeley and training five hours a day. >> i love high bar. it's the most challenging and scary sometimes. you really get your heart beating. >> he is planning to compete in six events during the games. we are counting down the days as we have been telling you. 26 days to the beginning of the olympics in rio and we're getting excited to be there. meteorologist rob mayeda joining us now. and i was thinking when you see the athletes it is exciting. >> i don't want to wait for 2020 for it to come back around. a fantastic weekend in san jose with numbers in the 70s for the weekend. and the 24 hour temperature change running warmer than the same time yesterday. 68 in concord. 63 in san jose right now. and san francisco, 59 degrees and winds coming in off the ocean at 13 miles an hour. we'll see less of that impacting our interior valleys in the middle part of the week. the temperatures will climb up toward wednesday. you may notice patches of low clouds but mainly on the coast and inner bay with temperatures starting off in the 50s and by noon the temperatures start a climb up into the 70s and 80s evn eventually low 80s in san jose. san francisco upper 60s in the forecast, north bay locations around santa rosa with winds out of the north and about the same range from concord, walnut creek and highs in the upper 80s closer to 90 toward brentwood and antioch and temperatures climbing more as this area of low pressure, a strong one at that leaves the pacific northwest. behind it we see high pressure rebuilding back across parts of california. this is wednesday, thursday, maybe carrying over into friday. so the five-day temperature trend shows is warmest days wednesday and thursday and possibly into friday. livermore in the low 90s. upper 80s close to average highs by friday. san jose mid and upper 80s, low 90s for the middle part of the week and things begin to change direction friday and saturday. san francisco highs upper 60s and close to 70. and it looks like the high may not stick around too long. we will have another area of low pressure drop down across the pacific northwest. won't bring us showers but it will enhance to sea breeze leading to cooling by sunday. weekend temperatures not july like for a few spots inland. low 80s by sunday and a lot of low clouds and drizzle possible on the coast. overall a repeat of this weekend. a midweek warmup followed by a weekend cool down once again. >> that sounds good. coming up, if you love slurpees make a trip to 7-eleven tomorrow. we're going to tell you why coming up. using coupo to savlives.a uniq n prograan old shionedcoupon sysmt using coupons to save lives. a kidney donation program for an old fashioned coupon system is getting patients life-saving transplants. 26 million people in the u.s. are living with kidney disease. this could be life change. >> howard is a self-proclaimed pusher. >> another one. >> reporter: it makes sense that he came up with the plan that could revolutionize kidney transplants. >> it's a game changer. >> reporter: his grandson was born with one kidney that does not function well. he will need a new kidney some day. he wanted to be that donor but because of his age he needs to donate a kidney now. >> wait a minute. this doesn't make sense. why not give mine to someone else and get a voucher and give it to quynh. >> it's amazing we didn't think of it sooner. >> reporter: this doctor and his colleagues embraced the idea. he started a kidney chain by donating to a stranger in 2014. armed with a gift certificate from his grandfather, quinn will be the last recipient from a living donor on that chain when he is ready. he will not have to be on the deceased donor list. >> you can get a kidney more or less immediately. and living donor kidneys function for twice as long. >> nine other major hospital systems have signed on with ucla. that means that gift certificates like quinn's will be honored in places across the country. and like a grandfather's love have no expiration date. >> a good story and good idea. if you love slurpees, tomorrow is your best day ever. it is july 11th or 7-eleven which means it's free slurpee day at 7-eleven stores starting at 11:00 tomorrow morning until 7:00 at night customers can get a free slurpee through the 7-eleven app. this year they are offering tickets to six flags for $7.11. that also begins at 7:11 p.m. the chain estimates that 11 million slurpees will be given away tomorrow. i do like the cola ones. they're tasty. a quick break here. a good deed om poli nearmontere ==vo==his luck w down ae a good deed from police changed the life of a young man. his luck was down after his bike, which was his main form of transportation, was stolen on friday. officers decided to pitch in and buy him a new bicycle. target saw what they were up to and decided to donate that instead. the officer bought him accessories like a helmet and a bike lock. a happy ending there. that's cool. and good to hear that in the middle of tough stories. thank you all so much for joining us tonight. glad you are still here after midnight. have a great week ahead. good night. you're watching an nbc bay area news special. we investigate. tonight, we investigate cabs for cash. >> from day one i thought this was extortion. >> the nbc bay area investigative unit exposes the shakedown happening in front of some hotels. plus, san francisco restaurants wiping clean some of their dirtiest secrets. >> do you have any other ideas may be taking advantage of this? >> many restaurants. >> and insurance companies defying doctor's orders. >> spent nine months battling this eating disorder, battling the insurance companies. but first when simple traffic stops lead to a lawsuit, taxpayers end up footing the bill. >> the state has paid out $25 million. is that too much? >> to is average person that is a lot of money. >> and the public is almost always left in the car about officer misconduct. >> thank you for joining us. the nbc bay area investigative unit is dedicated to exposing stories and holding government officials accountable. that's what we did with california's highway patrol after investigating the brutal beating of a man at the hands of a chp officer we started digging into how many lawsuits the chp settles each year and how much it costs the taxpayers. we want to warn you that some of the pictures in this story can be hard to watch. these photos show the aftermath of a traffic stop. they show a russian truck driver unconscious, his hands cuffed behind his back during a traffic stop. after he stopped breathing he had to be flown to a level one trauma center because he refused to sign an invalid traffic ticket. two years after the near fatal incident he still could not talk about it but public records speak to what happened. after four years of litigation, the state settled out of court costing taxpayers $2.7 million, 1.7 million of that going to his family. but we reviewed state records for similar lawsuits alleging mistreatment at the hands of highway patrol officers. there were a 45 cases in ten years costing $25 million. some of the settlements included no admission of liability by the state of california. >> [ bleep ] he is beating her up. >> reporter: $1.5 million went to this woman apparently being beaten in her head and face next to a los angeles freeway. another $250,000 to this woman who was two mondays pregnant when officers hog tied her on the side of the road. >> we are wasting the taxpayer money. >> reporter: lonnie hancock represents the east bay. >> think about what it says about the impact on that truck driver's life. he will never be the same. >> reporter: our investigation found the officer in that case remains with chp as do according to state employees salary data at least 33 of the 53 highway patrol settle elemements we fou. the chp commissioner acknowledges a rift between communities and law enforcement. it's a gap he says chp is working to close. >> the more information i provide the better off we are. >> reporter: the commissioner says a dramatic decline in the last several years demonstrates progress. >> the state has paid out $25 million. is that too much? >> to the average person that is a lot of money. it's a lot of taxpayer money for you to have to do that. we contact millions and millions of people. if you multiply that over ten years -- >> do you learn from these mistakes? >> i think in all those cases you can assume no lessons learned, that it's not true at all. >> reporter: how do you tell the public. >> there is training being done. one doesn't always seen the end result. you can't assume nothing is done. >> reporter: we have to take his word for it. because the way the law reads in california all discipline, retraining and firings remain secret, blacked out from public scrutiny. >> we need accountability at all levels of law enforcement. >> reporter: that bothers the aclu. >> we have seen big settlements time and time again. >> reporter: under current california law the public can't find out if they were investigating internally. >> we need to make sure the public can able to see what action the department took to correct that behavior and punish that officer. >> to know nothing is to breed suspicion. >> reporter: that's why mark leno wants the records public. >> it's $25 million we are not spending on health care or education. >> reporter: he is sponsoring a bill to release all records about sustained complaints about police officers to the public. >> we have to make changes. more information is better. transparency is a positive thing and results in greater safety, greater trust. better communities. >> although senator leno's attempt to change the law failed in committee he believes the time is right and he will keep pushing that. the truck driver's son believes that criminal charges should have been filed. as for the officer involved in that case he declined all our offers to comment about this case. coming up, mental health coverage denied. >> the laws are weak. they're not strong enough. >> the actions lawmakers are taking to protect patients and their families from sky-high medical bills when insurance companies deny their claims. this pimple's gonna last forever. aw com'on. clearasil ultra works fast to begin visibly clearing up skin in as little as 12 hours. and acne won't last forever. just like your mom won't walk in on you... forever. let's be clear. clearasil works fast. welcome back. i'm investigating what happens when insurance companies deny coverage for potentially life-saving mental health treatment. we found people with mental illnesses are facing roadblocks to treatment even when doctors say critical care is needed and that leaves families fighting for answers. these are the hands of a teenaged girl struggling with anorexia when words can't explain why food went go down her hands do the talking with pen and paper. the teen is not ready to speak out but her mom is. >> we spent nine months battling this eating disorder and the insurance company. just battling it feels like. >> reporter: friedman and her spouse have faced a series of coverage denials by blue shield of california but they say their daughter needs intensive treat for an eating disorder they noticed in 2014. >> when skinny became scary they turned to a pilot hospital treatment program. >> it wasn't working. she needed to go somewhere to be there 24 hours a day, seven days a week to start that recovery process. >> reporter: the doctors recommended full-time residential treatment but blue shield denied coverage based on the company's guidelines a blue shield psychiatrist deemed that level of treatment not medically necessary. >> my response is who the heck is this person? this person has never seen our daughter. >> reporter: the family paid $72,000 that blue shield wouldn't pay. >> they are looking for ways to keep costs down and they have managed to be effective doing that. >> reporter: randall hager advocated for mental health parity act. state law like the 2008 federal law requires equal coverage of physical and mental health conditions. they have stopped limits on treatments like therapy visits and high co-pays. >> another set of issues has risen that takes the place of that. >> reporter: that's the use of aggressive medical necessity evaluations. we analyzed data from the department of managed health care. since 2001, nearly 2100 consumers asked for an independent medical review based on medical necessity. the state reviewers overturned half of the denials and 56% of the eating disorder cases alone. the director says that the process serves as a check on the health plans. >> it's not right for the plans to deny them medically necessary care. >> what's it going to take for health plans to do the right thing? >> a lot of oversight. >> we are being aggressive and pro active. >> reporter: the insurance commissioner supervisors health insurers. they conduct ongoing policy reviews to ensure compliant with parity laws. the laws are weak. >> reporter: jim bell has introduced a number of failed bills to beef up the parity law. he says right now it's unclear how many people are denied coverage and argues the complaint based enforcement system doesn't work with everyone. >> a lot of people with depression i don't bother to complain and that's wrong. >> she's graduating from healthy teen today. >> reporter: we joined them on their way to the healthy teen project after 62 days in residential treatment, doctors recommended that part-time hospital setting. but blue shield declined that too. blue shield wrote that we included an in depth assessment. ahip wrote -- >> we are really proud of her. >> the two moms credit their daughter's improvement to quality, consistent treatment but they are taking each day one step at a time. they know their daughter's recovery is a work in progress. >> the family did request an independent medical review of their daughter's residential treatment. at first they found that half the care was medically necessary. but the state took a second look and decided that blue shield should cover the other half too. blue shield is still denying coverage of the part-time hospital care. coming up, a san francisco restaurant shut down time and time again for serious health violations. why are the closures kept secret from customers. >> we are trying to break that cycle with them. >> it doesn't seem to be working. >> again we have to go through the process.

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