Right now, 11 00, emergency repairs in San Francisco late this hour. A giant sinkhole causing giant problems. Dozens of workers with heavy machinery is tackling the mess, created by two 75yearold water pipes that burst. The sinkhole is at philmore and green. Terry mcsweeney is right there for us. How noisy is it . And when will it be fixed . Reporter its not as noisy as it was a few hours ago. But at 11 00, everything is noisy. Give it to the crews. They almost got it filled in. Not to say the damage is fixed because the damage, from the water, it not only did this intersection, it went down philmore street and did blocks worth of damage down there. This is 1 of the 75yearold water pipes that broke last night under the intersection of philmore and green streets. Hundreds of gallons of water rushed down philmore street. I saw this situation going on here. Didnt know was it an earthquake . Reporter cyril came home and took this video from in front of his philmore street apartment. They followed the floodwater to where they did do damage. This torrential water, all the way down to lombard. You have cars halfway with water. Reporter an emergency Cleanup Company says 115 homes or businesses will damaged or impacted by the sand and water, including union street coffee roasters. Its pretty bad. Sand was in here and water. We have to mop and clean up all morning. Reporter crews were out here day and night, replacing the old pipes with brandnew stuff. Pg e crews turned off three small gas pipes to be on the safe side. There was ground movement. It was causing movement on the line. There was no leaks, we took the extra step. Reporter neighbors reminding me of another water main break that took place one block from where this one took place. They do their best to replace nine miles of pipe every year. Hadnt gotten to this one until today. Terry mcsweeney, nbc bay area news. Get ready for the parties and the traffic. Dream force starts tomorrow. Tens of thousands of people heading to San Francisco. This is the biggest event of the year. The final preparations before this event which is all about artificial intelligence. The annual conference is big business for San Francisco. Can this be the last year dreamforce is held in the city . The highprofile ceo of salesforce said, quote, if dreamforce is imcted by the Current Situation with homelessness and drug use, it may be the last dream force in the city. He hinted to moving it to las vegas. Theres a lot of attention on San Francisco, not just from city hall and elected leaders but outside political groups and the national media. One of the groups, the newly formed we San Francisco. The person behind it is looking to recruit community members. If you were here in 2017, the city was bustling and booming and maybe you cant have to get involved. All of the people that werent engaged, now are like, we have to get involved. This is unacceptable, the state of public safety, and civic disorder and accountability. He says thousands of people are enrolled. The group is holding meetups to generate more interest and get people involved to force change. Milpitas police say they need your help finding that guy. He was scared away enters a home on big ben drive through a sliding glass door. Police were searching for him, another homeowner on grand teton drive says someone broke into his home. Surveillance video identified the suspect that was just released from elmwood jail on friday. Suspect was wearing bright orange sandals. Those are sandals that are usually given to inmates at county jail. If you have information, call mipitas p. D. One proposal to fight fentanyl, is to distribute an antidote. Supervisor cindy chavez said some of the money should be spent on treating drug addiction. Making sure people have access to services. In the best possible world, when someone is ready to be treated, we would have sameday access for them. Supervisors will consider making narcan available, and establishing a mobile unit that can distribute the drug throughout the community. Its a race against time for rescue teams in morocco. The death toll is climbing, following last fridays magnitude 6. 8 earthquake. The community is working with the nonprofits. Pete spoke with a bay area man that put us in contact that is homeless and grieving the death of several neighbors. Seven of his neighbors have died. Reporter he is dealing with the pain of losing family and friends. So far, the earthquake killing and injuring thousands of residents. His home is part of the rubble. He is turning his motorcycle into a makeshift bed. Not even 30 minutes ago, they had an earthquake again. Reporter he grew up in the bay area and lived in morocco until his late 20s. He metra shed through a website, connecting people to local nonprofits. And he says family and friends describe conditions as apocalyptic. They are living outside of the houses. They are worried that the houses will come down on them. Reporter theres others suffering more than him. He is thankful to have some shelter. He hopes that people can sympathize with moroccans, trying to navigate this disaster. I would hope that people would not look at morocco and think thats the other. Think this should be me. Oaklands former police chief is being tapped to take over new orleans police. She served as oaklands police until she was fired by the former mayor in 2020. She sued the city after a federal jury found she was fired in retaliation for blowing the whistle on alleged misconduct of the citys police commission. Oakland is without a police chief now. A former chief was fired earlier this year by the mayor. The Oakland Police has been calling on a new mayor asap to combat the spike in crime. Dramatic and disturbing video from vallejo. It happened last night. Multiple cars spinning out and doing doughnuts as hundreds of people cheered. It moved over to lemon and sonoma. A man was grazed by one of the cars there. Officers claim its a staffing issue. The issue we had last night, our lack of staffing and lack of resources. And other calls for service that had higher priority. Police say the side shows ended after gunshots were reportedly fired. No reports of any injuries. Its a tribute in light. Two beams reach four miles into the sky, where the twin towers once stood. They are in honor of all of the lives lost september 11th, 2001. Nearly 3,000 americans were killed that day. We share the stories of our local heroes that were killed stemming from that day that changed the world. Reporter its been 22 years. But the names, their sacrifice and their stories still stand. At the union city memorial and in our heart. I went to new york a month after it happened. I went to manhattan. I saw the devastation. I could still smell smoke. Reporter tonight, he and others walked along the names of the 40 passengers on flight 93. The heroes were headed for San Francisco when their plane was hijacked during americas worst day of terrorism. This was the plane that realized what was going on and decided to take action. Reporter flight 93 crashed in shanksville, pennsylvania, as the passengers and crew prevented the hijackers from crashing the plane into another american landmark. He was a student in 2002. They honor him every september 11th. We try to make contact with his family, as well. We hold his legacy at our school. Reporter another hero the country and the bay area will remember, is betty ang. Reporter it was because of betty angs call 23 minutes on the phone, explaining everything, where the terrorists were and what was going on. That saved america in many ways. After the call, thats when america shut down the air space. We cant breathe. And i dont know. Reporter she was headed to los angeles to join her sisters on vacation. When her family realized what was happening, they called a family friend to pray. We save god for her life. Being a role model. Reporter she was recognized as an American Hero after the attack. The San FranciscoRecreation Center holds her name high for everyone to see. Were back in 60 seconds. Up next, calls to 911 just to be put on hold. It happens in oakland at an alarming rate. The major announcement for the mayor, after our Investigative Unit exposed a big problem. And new information on the mysterious new city planned in Solano County. The group behind it and the sur if i thats been conducted. Im jeff raineri. Were tracking tropical moi its a longstanding issue thats put lives at risk. Now, oakland is addressing its failing 911 calling system. Our Investigative Unit exposing the 911 problems in oakland. Candice nguyen joins us in the newsroom today. Reporter the Investigative Unit has been spotlighting oaklands 911 problem since july. Amid a budget definite today, the mayor said the city is fast tracking millions of dollars to bring 911 answer times down. After two months of unanswered emails and calls to the Investigative Unit to all of the officials about the dire state of the 911 system, an announcement on monday. Were able to direct 2. 5 million over the next two years to strengthen our 911 response. Reporter surrounded by the city administrator and city council members, the investment will supported 11 staffing and system upgrades. And a recent grand jury report blasting current and former oakland officials for the outdated and understaffed 911 center. In july, we told you oakland has the secondworst 911 average time in the state. Its quadruple the state standard. Will these bring down the times in oakland . If they will, when . Everything were working towards to closing that gap. I wish it would be tomorrow. We know that systems dont change overnight. Why did you freeze the Fulltime Position in your budget . That was an h. R. Situation that happened. It did not impact at all any of the call services. Were adding more positions. Reporter yesterday, the Investigative Unit told you about 50,000 abandoned callers. We told you how inconsistent oakland has been. The city reported 1,200 calls in february. Zero calls in march and 27,000 in may. We appreciate those individuals that brought that to the board. To make sure were improving on a consistent basis. Reporter with the additional investment, mayor tao says this is how she is moving the city forward. When i called 911, i got the busy signal. For me, i take this seriously. Reporter the first issue is staffing. The city has 16 openings and they want anyone interested to apply. As for outdated technology, they are acceleraing upgrades. Well keep an eye on this. Oakland has promised to update the system for the past five years. Candice nguyen, nbc bay area news. We have a more on the Group Planning to build a city near fair field. There was a survey going out to residents. The secret plan, not so secret anymore. The plan is to build a new city near Travis Air Force base. As we reported, the survey went out last month. The goal was to hear how residents feel about the future in the county. Many are worried about the direction Solano County is heading. Nearly 30 felt it was going in the wrong direction. Affordability is a big issue. The survey found that 70 of people that kids in Solano County wont be able to live in the same neighborhood where they grew up. When you ride b. A. R. T. , you will notice some changes. B. A. R. T. Is starting, as of today, no rider will wait more than 20 minutes for a scheduled train. Its a change from the previous 30minute wait. Service on the yellow line will increase to every ten minutes. Thats the busiest line. Jeff joins us now. As we head into tuesday, a lot of people coming in from out of town to check out the conference . San francisco, as well. As we roll into the forecast, something interesting. We told you about last week, what was hurricane hova in the pacific, that system is breaking up. We have moisture in for spotty rain. We will stay dry through tomorrow. The thing we are tracking is the cool front in california. That will bring some fog in the morning. A loser look at the forecast here. Show you what we can expect. Theres fog on the coastline through the bay. I think we hang on to some of the fog near the bay, the boast. True the afternoon, sunshine will make it a nice day. If youre up around 6 00 or 7 00, you may need some jacket, with the widespread 50s across the bay. Daytime highs for tomorrow, will drop off a few degrees. But right in the comfortable zone. Look at the temperatures. Does not get much better than this in september. 83 in santa rosa. Concord, 84. 70s, oakland to palo alto. And San Francisco and Half Moon Bay in the 06s. I want to update you on hurricane lee. Winds at 115 miles per hour. The path will stay parallel through the workweek and moves ashore to bangor, maine, halifax, nova scotia. A strong rain. And the wind and rough surf. Saturday looks like the biggest airport delays with that. 60s next seven days. Morning fog, afternoon sunshine. And the inland valleys, upper 80s. Back down, 71. 78 next monday. No complaints from anyone here. Thanks, jeff. Up next, did you get one . If so, when . The new covid booster shot. The fda just approved. As cases continue to cmb in as cases continue to cmb in the liba Alaska Airlines 99 companion fare means that you can bring your best friend. You know, one of us is gonna have to change . But were twinning . Oh yay. We care a lot. You know, my friend funshine would have loved this trip. Well our companion fare is just 99 with the Alaska Airlines visa card, so your friend can come along with you next time youre the legs we care a lot a new infection spike, the fda gave a green light for a new booster today. Cdc is expected to sign off as soon as tomorrow. And the updated shots will be available pretty much right away. News comes as california is seeing a covid surge. Hospitalizations are still low. Ask the folks who are older, 65 and immune compromised to get it as soon as its available. Particularly if you havent had a vaccine in the last six months or gotten infected. For everybody else, try to get it with your flu shot, anytime before halloween. Reporter why halloween . That will set you up for strong immunity before the anticipated int wither surge of covid. This is the first time the government isnt paying for the vaccine. Vaccine. Up in exa shocking story in we made it bmo has arrived. Hello . You said it. Hello to more ways to save money, grow your wealth, grow your business. Just what we needed, another big bank. Not so fast. How many banks do you know that reward you for saving every month . Hes got a good point. Did i mention bmo has more feefree atms than the two largest us banks combined . Uh, bmo . Just beemo, actually. Quick question, will all this stuff fit in your car . should i get rid of the mug . Bmo okay. It is murks most popular sport for a reason. Week one of the nfl season. And already, so much drama. I know. Come on. 49ers and raiders fans thrilled after yesterdays wins. And tonight, a gasp across the nation. Such a bummer here. Monday night football just outside of manhattan. An emotional night on this september 11th. Inside the stadium, aaron rodgers, his first game as a new york jets. Leads the team out on the Field Holding that american flag. His first series with his new team, right there on that play, tries to avoid the sack and gets injured. The jets say he likely tore his achilles. That could be a seasonending injury for the 39yearold future hall of famer. All this excitement tonight. He leaves the field, never comes back. And that stadium was deflated. As for the rest of the game, you got to hand it to new york. What a rollercoaster of emotion. The jets win it on this punt return for a touchdown. This is the rookie. The jets beat the bills, final score. 2216. Baseball tonight, giants hosting the cleveland guardians. Maybe her first game . Maybe. The giants tie the game and win the game. Lamont wade has the gamewinning hit. Hed t wow, you get to watch all your favorite stuff. Its to die for, and its all right here. Streaming was never this easy, you know. This is the way. Get gigabit extra internet on the xfinity 10g network made for streaming for 25 a month for 2 years. Could you turn down the volume . Here, you can try. Get way more into what youre into when you stream on the xfinity 10g network. Basketball fans are looking forward to the Paris Olympics next summer. And the buzz is we could have another dream team, with are you ready . Steph curry and lebron james. Kevin durant and draymond led the team in france. They are expressed strong interest in playing for team usa. Curry has never played an olympic game. And steve kerr is team usas head coach. I saw them in rio when k. D. Was there. Oh. Now, it