Reporter the fire broke out just before sunrise. The 911 call at 5 35 a. M. , in sleepy webster, new york. Two firefighters sped to the scene in their engine, two others drove their own cars. But when they moved in to battle the blaze, gunfire. Reporting three firefighters injured. One taking cover in a crashed fire truck. Two have been down in the street and theyre serious. Reporter police now say it was all a trap. That a gunman was laying in wait for the First Responders to arrive. All four firefighters were shot. Fireman mike chiapperini, who is also a lieutenant with the Webster Police department, was deceased at the scene. Reporter 43yearold chiapperini was named the webster Fire Departments firefighter of the year just two weeks ago. Also slain, tomasz kaczowka. The department calls him a tremendous young man. These people get up in the middle of the night to go put out fires. They dont expect to be shot and killed. Reporter Webster Police have identified the gunman as 62yearold william spengler, whose home burned today. He had a lengthy criminal history, serving 17 years for killing his grandmother with a hammer back in 1980. No word about what his motive was today or where he got his guns. Spengler was a convicted felon. Hes not allowed to possess weapons. Reporter tonight, two firefighters are in stable condition in the hospital. 33 people were evacuated after the fire engulfed seven homes. Its a shock. That Something Like this would happen but for some reason, violence is rearing its ugly head in this community. And everywhere. Reporter paula faris, abc news, new york. Lets get it out now to alexis arnold, a reporter at our abc affiliate in rochester, new york. Alexis, we were so struck by the emotion in the voices of the People Holding the news conferences today. When they talk about the people who died today, theyre talking about their friends, arent they . Reporter well, thats right. And here you have a situation, theyre going to work. Theyre going to do their jobs. Fight a fire. And on Christmas Eve, they get shot, just simply doing their jobs. Many of the Law Enforcement officials we spoke to today, they worked with a lot of these men who are being considered heroes. Every time we cover a shooting and we cover way too many shooting incidents, you hear the same thing. People saying, i never thought it would happen here. But in tiny webster, new york, on Christmas Eve, that has most definitely got to be the case. So, what are you hearing from the people who live there . Reporter the neighborhood this took place in is a very nice, safe, quiet neighborhood. So, very shocking to hear that events like this would unfold. Of course, in light of what happened in sandy hook, here we are dealing with a situation of guns and that gun control issue is coming up. Hearts very heavy in this community. Alexis arnold, we really appreciate your reporting tonight. Thank you. Reporter thank you. And now to the other big story were following tonight. A series of storms set to barrel across america, possibly producing Christmas Day tornadoes in the south and then a huge mess in the northeast. Just as people are trying to get home after the holiday. In parts of the country, the action has already begun, and heres abcs alex perez. Reporter its the nightmare before christmas travelers were hoping to avoid. Blankets of snow from Central New York to Northern California creating christmas chaos for some parts of the country. Were hoping we dont sit on the runway. We did that last time and its not fun. Reporter in chicago, paula gagerman and her three daughters arrived early for their Christmas Eve flight. They are among the millions taking to the crowded skies today. Whats that stress like when you got to get somewhere and youre traveling with family and its not Mother Nature is not cooperating . Extremely stressful. Were like, come on, come on, come on. We just want to get there. Come on, were going to be late, were going to be late, come on. Its really annoying. Reporter in Northern California, a huge storm caused a big wrench in weekend travelers plans. After i found out my flight had been canceled after four hours of waiting in the airport, i had to wait in another threehour Customer Service line. Reporter and its not just in the air. On the roads, Holiday Travel is up 1. 6 this year. Some 84. 4 million americans getting behind the wheel. And another 5. 6 million traveling by plane. Its actually the most people traveling for the holiday in six years. This means that any bad weather that we might be seeing in the coming days could result in serious disruptions. Reporter expect to see those disruptions wednesday, the day after christmas, one of the busiest travel days of the season. Bad weather leading to major airport delays in cities like cleveland, detroit, st. Louis and chicagos ohare. Where santa arrived early today, hoping to give travelers big and small the gift of patience. Ho, ho, ho thank you, Merry ChristmasMerry Christmas reporter and tonight here at ohare, things are moving smoothly for the last minute travelers trying to make it home on time for christmas. The big question remains, what will they face on the way back . Dan . Alex, thank you. Joining me now, meteorologist lee goldberg of our new york city station, wabc. Thanks for coming in. So, youve got actually three storms youre looking at right now. A real mine field for the next week or so. The first storm on the map is a weak storm coming up the coast right now. Thats going to be rain for the coast. There could be some one to threeinch amounts along i90, i84 in the northeast. Maybe a coating, outside of new york city for a white christmas. More likely the northwest suburbs. Number two is the big problem. So, really big, this problem. And it starts down south. Yes, we know about the big snow it produced out west. Now, if you look at tuesday, in the midday, you see the severe line going through louisiana and mississippi. That could cause tornadoes there. And by wednesday, its up through parts of the carolinas. Theres also snow on this side, thats Christmas Eve into christmas morning, there could be six inches of snow in places like oklahoma city, by the time you get to late week, thats coming up the northeast. So, the northeast hit by snow by this same system. And then, storm number three, more snow . Hasnt come on the Pacific Coast yet. That arrives in the northeast, probably a noreaster saturday into sunday. That could be big snows, interior northeast. So, potentially a big mess for a lot of people trying to get home after christmas and also potentially a busy week for guys like you. Lots of snags. I think were in a pattern like this into early january. All right, lee, thank you. You bet. And tonight, we have late word on the passing of one of hollywoods most talented and beloved actors, jack klugman. He was in the business for 60 years, but was perhaps best known as oscar in the odd couple and quincy in quincy m. E. Abcs Neal Karlinsky tonight on an american original. Reporter for an entire generation, hell always be oscar madison. You in this game or not . Yeah, im in. Oscar presents his new tomato surprise. Reporter that sloppy roommate to felix in the odd couple about two divorced men living together. A neat freak and a slob. Keep your hands off there. Reporter the show, which ran from 1970 to 1975 was defined by Jack Klugmans perfectly disheveled character. The clash of opposites made the show irresistible to tv audiences. Here, drink this. Oh, oscar, even animals reporter klugman won two emmys for the role. Not bad for a man whose first drama teacher told him he was better suited to be a truck driver. Gentlemen, you are about to enter the most fascinating sphere of police work. Reporter later, he redefined himself with a second iconic tv character. Let me give you a lesson in anatomy. Reporter as quincy, klugman was a convincing and persistent los angeles medical examiner with a knack for solving crimes. Quincy was the csi of its time and then some. Yeah, how you going to justify pumping that kid full of led if it turns out he wasnt the one that killed that girl, and i dont think he is. Reporter klugman made a few films, starring opposite jack lemmon in days of wine and roses and with an allstar cast in 12 angry men. Wait a minute. Please, i played in backyards that were filled with garbage. Maybe you can still smell it on me. Reporter jack klugman died peacefully at his home in northridge, california, with his wife, peggy, by his side. He was 90. Neal karlinsky, abc news, seattle. A towering figure. And now, to the Extraordinary National outpouring on this Christmas Eve directed at newtown, connecticut, site, of course, of the tragedy at sandy hook. The overwhelming response summed up by one local who said, quote, there were nine minutes of evil and an infinity of goodness after that. Heres abcs linsey davis. Reporter a town in need of christmas cheer got it from across the country. In sparta, wisconsin, we saw these 26 snow angels, each for the innocent lives lost in newtown, each with a name and an age. From kalamazoo, michigan, 700 bracelets from a local business and from students, headed to newtown. Flower seeds inside each of those smiley faces for the community to wear and plant. And for the Newtown Police department . Officers around connecticut banding together, volunteering to work on Christmas Day so every newtown officer can have the day off with their family. And at their town hall, mountains of donated toys from all corners of the country, even Hurricane Sandy victims sending comfort and kindness from what little they have left. We had so much help, we wanted to pay it forward and try to help somebody else. Reporter nearly two months since sandy and many still live without power. Volunteers going door to door. One family said they just wanted a Christmas Tree for their children. So, volunteers from maryland got to work. In one of the most devastated neighborhoods, we spotted a secret santa, known as sandy claus, making special deliveries. It was just amazing. I couldnt stop smiling. I just love to see the look on the kids faces and just see them glow and finally be happy after all this devastation theyve gone through. Reporter 8yearold patricia, whose family is still without power, lit up. I was so surprised reporter so, you had no idea . I had no idea. Reporter back in newtown, connecticut, the community is shining bright with these. Tens of thousands of luminaries. Each home placing 26 lights out front so santa can find his way. Linsey davis, abc news, new york. And coming up here on the broadcast, were going to take you to the front lines on this Christmas Eve, with the last of the lastminute shoppers. There are huge deals tonight, but wait until you hear whats coming on the day after christmas. How does 75 off sound . Sometimes life can be well, a little uncomfortable. But when its hard or hurts to go to the bathroom, theres dulcolax stool softener. Dulcolax stool softener doesnt make you go, it just makes it easier to go. Dulcolax stool softener. Make yourself comfortable. Because at kenmore appliances you game time racers. We get it. Thats why with 35 more speed, americas number one brand gets clothes cleaner, faster. We put more in, so you get more out. Kenmore. Smoke . Nah, im good. [ male announcer ] every time you say no to a cigarette, you celebrate a little win. Nicoderm cq, the patch with time release Smart Control Technology that acts fast and helps control cravings all day long. Quit one day at a time with nicoderm cq. [ male announcer ] everyone deserves the gift of all day pain relief. This season, discover aleve. All day pain relief with just two pills. Cocoa beach, florida, today. 150 surfing santas, snowmen and elves raising money for cancer patients. That looks significantly less stressful than what an estimated 17 million procrastinators did today. Navigating the lines at the mall. Tonight, retailers are going all out. They are staying open late, slashing prices. However, if you really want a deal, check out whats coming on the day after christmas. Heres abcs john schriffen. Reporter with just hours before santa comes down the chimney, shoppers spent the day in a mad dash to pick up those last few items on their list. Still shopping. Reporter what do you want for christmas . A lot of things. Reporter a lot . You hear that . We spent the day with some of those 17 million americans who Consumer Reports say hit the stores today. What has it been like dealing with the crowds . Busy. A little bit overwhelming. Reporter stores have been selling nonstop. Toys r us in times square open more than 500 consecutive hours. Macys for two days straight. But experts say, if you really want the best deals, shop the day after christmas. Already, we were finding stores rolling out the big deals. From amazon, a 46inch tv, marked down 55 off, for 338. From best buy, a nikon digital camera, 50 off for 129. 99. From bloomingdales, this cashmere sweater was 170, now 89. 99. Weve seen up to 50 on selected categories. And on key items, look for 75 to even 80 off on some of these items. Reporter so, youre okay not getting the gift on christmas . Yes. Reporter in fact, because retailers will be so desperate to get rid of excess merchandise after the holiday, some shoppers are now making a tradition out of shopping on december 26th. Return the things that we didnt like, from relatives, and then go buy what we want. Reporter if you are planning on shopping the day after christmas, experts say the most discounted items, electronics and winter clothing. But if youre trying to do your homework, most retailers wont release their specific deals until tomorrow. Dan . John schriffen on the front lines, once again tonight. John, thank you. And coming up, in the instant index, the Police Officer who somehow swam in his bulletproof vest, saving a womans life. And then, the twist that got him in a little bit of trouble with his wife. Treatment as prilose now with a fancy coating that gives you a burst of wildberry flavor. Now why make a flavored heartburn pill . Because this is america. And we dont just make things you want, we make things you didnt even know you wanted. Like a spoon fork. Spray cheese. And jeans made out of sweatpants. So grab yourself some new prilosec otc wildberry. 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We put more in, so you get more out. Kenmore. Time now for the instant index on this Christmas Eve. And we start with our person. A quickthinking boston cop who saved a woman in real trouble. It all played out in this cell phone video. Officer Edward Norton jumping into freezing waters after he spotted a woman who had somehow fallen in. As you look at this, bear in mind, the officer was weighed down the whole time by his bulletproof vest. She kept saying stuff like, you know, i cant hold on, i cant hold on. She did hold on and they got out of there safely. There is an interesting postscript for the officer. After getting out of the cold water, he got into some hot water with his wife. He lost his wedding ring during the rescue. Now, to a moment that one family is calling the best Christmas Present ever. It happened at the airport in phoenix, arizona, and its our video of the day. You are looking at a family reuniting with their dog, kane, who had been missing for nine months. They had pretty much given up hope, but then, out of nowhere, they got a call this weekend that kane was found walking along a road in oregon, more than 1,000 miles from his home. He was identified by a microchip that had been implanted and set back home. And finally, our number, as we track santas your gee across the planet tonight. The number is 1. 7 billion. Thats how many presents are loaded onto santas sleigh. The team at norad has been tracking santa since his sleigh took off from the north pole earlier today. They are using radar, satellites, fighter jets, even santa cams. Google is tracking santa, as well, this year. They say santa generally arrives in most countries between 9 00 p. M. And midnight, but the kids have to be asleep or he will leave and come back later. Were always looking for cool stuff with the index. If you see something you like, hit me on twitter, danbharris. Coming up next, the post office collecting letters to santa from little kids. What they are hearing this year that truly surprised them. Lets give thanks for an idea. A grand idea called america. The idea that if you work hard, if you have a dream, if you work with your neighbors. You can do most anything. This led to other ideas like liberty and rock n roll. To free markets, free enterprise, and free refills. It put a man on the moon and a phone in your pocket. Our countrys gone through a lot over the centuries and a half. But this idea isnt fragile. When times get tough, it rallies us as one. Every day, more people believe in the american idea and when they do, the dream comes true. Were grateful to be a part of it. I have a cold, and i took nyquil, but im still stubbed up. [ male announcer ] truth is, nyquil doesnt unstuff your nose. What . [ male announcer ] it doesnt have a decongestant. No way. [ male announcer ] sorry. Alkaseltzer plus fights your worst cold symptoms plus has a fast acting decongestant to relieve your stuffy nose. [ sighs ] thanks [ male announcer ] youre welcome. Thats the cold truth [ male announcer ] alkaseltzer plus. Oh what a relief it is [ male announcer ] to learn more about the cold truth and save 1 visit alkaseltzer on facebook. [ male announcer ] to learn more about the cold truth to the best vacation sp all the gulf it doesnt matter which of our great states folks visit. Mississippi, alabama, louisiana or florida, theyre gonna love it. Shaul, your alabama hospitality is incredible. Thanks, karen. Love your mississippi outdoors. I vote for your florida beaches, dawn. Bill, this louisiana seafood is delicious. Were having such a great year on the gulf, weve decided to put aside our rivalry. Now is the perfect time to visit anyone of our states. The beaches and waters couldnt be more beautiful. Take a boat ride, go fishing or just lay in the sun. Weve got coastline to explore and wildlife to photograph. And theres world class dining with our world famous seafood. So for a great vacation this year, come to the gulf. Its all fabulous but i give florida the edge. Right after mississippi. You mean alabama. Say louisiana or theres no dessert. This invitation is brought to you by bp and all of us who call the gulf home. On this Christmas Eve, youre looking at american soldiers lighting candles in afghanistan. And one final story from us tonight. Even in the age of email, kids are still composing thousands of handwritten letters to santa. For the past century, the post office has been collecting notes from needy children and matching them with donors. As abcs Sharyn Alfonsi learned, this year, kids are asking for a lot more than toys. We wish you a Merry Christmas reporter nothing captures the hopefulness of christmas like those dear santa letters. But this year, at new yorks main post office, the people who sorted through those letters to santa noticed Something Else a change in mood. Its pretty desperate. Reporter Peter Fontana is the head elf here. Im a 9yearold and i live in a shelter. Reporter fortunately, this brooklynborn elf believes in miracles. This letter asked for a queensized bed because the kids were sleeping on the floor in the basement. When i put that letter down, my phone rang and it was a bed company asking how they can help. Reporter for all those 100 years, the post office has been matching donors with needy children. I need your help this year, santa. Reporter these two pitched in to help three kids who lost their father to cancer. Got her a baby doll that she wanted. Reporter and there are thousands more. I am 8 years old. I love toys too, but i really need a bookbag for school. Reporter each letter filled with so much faith. Please help me by sending some clothes and a pair of shoes. Reporter sure that somehow, their letters will reach santa. Sometimes its really hard because the mailman cant really walk through the snow. Because sometimes theres polar bears. Reporter and somehow, santa will find them. How does santa get into your apartment . The little hole for the dryer. Reporter he gets in through the hole for the dryer . Belief, very much alive. That santa and all his elves can somehow fill the gaps. Can you get me some new teeth . My front teeth. Reporter and there will be plenty of smiling children tomorrow. Good tidings for christmas and a happy new year reporter Sharyn Alfonsi, abc news, new york. And we are wishing all of those children a Merry Christmas. Thats going to do it for world news on this Christmas Eve. We leave you tonight with this christmas postcard from downtown oklahoma city, illuminated with more than 4 million christmas lights. Our thanks to affiliate koco for this great picture. For diane sawyer and everybody at abc news, thank you for watching and please have a merry and safe christmas. Dan coming up abc 7 news is there as crews rescued from the rain swollen napa river. Some Serious Problems remain. Carolyn problems like a landslide. Trouble spots where saturated soil is giving away. Im trying to figure out what to give. Dan trying to beat the clock. Its getting down to the wire as last minute Holiday Shoppers crowd bay area stores. Carolyn thin firefighters ambushed in new york, two are shot and killed and tonight local crews show their solidarity. Dan too much water is causing flooding and landslides across the bay area. Tonight many roads are still closed and guess what . Were expecting more rain tomorrow. Good evening, im dan ashley. Carolyn im carolyn john son. We have live coverage. We begin with heather ishimaru in East Palo Alto where neighbors are mopping up after a creek flooded there. Reporter its hard to imagine but last night the creek here was all the way up to street level to this bridge spilling off to the east bayshore and further on to highway 101. It was closed for a time. Homes that were evacuated are in the other direction but its where the compromised levee sits. They said the california conservation corps was on their way to help with sandbagging and repairs of that levee. They had wanted to take advantage of the break between storms. The creek picks up speed and altitude as it banks around this bend. That is why there is a levee here, only during last nights down pour, it was neither high enough on nor Strong Enough leaking through the middle. There was some seepage by the cones over here. Seven homes were under mandatory evacuation last night and residents spent today cleaning up. Experienced residents knew to get out