>> by the time i got to my car, i thought my face is burning. by the time i got home, my face was on fire. >> laser hair removal sounds like a convenient alternative to shaping or waxing, but we share the end of scarring at denver woman's face. problem solvers did some digging on the lack of regulation. >> and problem solvers consumer alert we information and a person about to undergo treatment needs to know. >> promises of no more pesky hairs. >> is trying to go out and do things is what brought denise jenkins into simplicity laser early last year. >> i remember her doing my hair and i was like wait, wait. it was during an appointment that she noticed a new technician beginning to laser requested chin area. so she's like okay, i'm sorry. by the time i got my car was like oh my face is burning. by the time i got home, my face was on fire. >> these are photos taken that day up what now appeared on her right cheek. jenkins went to urgent care and according to her discharge instructions she suffered second-degree burns on her cheek. it was so bad and so embarrassing walking around looking at that. of light destroy hair follicles, if the operator who determines the correct setting that's based on your type of skin and colorado, there is no formal regulation of the person who is operating the laser. >> we gain the consumer stressed over the years. simplicity agreed to go on, with us and it was how their lasers work. the hair removal company has 50,000 customers in eight states including two locations here in colorado. with the ceo of simplicity. we performed tens of thousands of treatment and amount and it would be less than one tenth of 1% that have a reaction. >> simplicity says there is a human element to what they do and mistakes can happen, that's why they say they spend their own time and resources providing a additional training to their technicians. we do everything in our power to not make a mistake. simplicity ceo says this is a symptom bigger problem of how this business is regulated from state to state. we went to the department of regulatory agencies for dora who oversees laser hair removal they say when it comes to treatment at medical spas, knowledge is power. the state does not regulate laser hair removal technicians. instead, we regulate the physician who delegates the medical service. the way the regulations are written now, the position the physician doesn't even need to we have had circumstances where physicians that were medical directors for the facilities may not even be an state at the time the services are provided. they say you have a choice when it comes to picking is bob. simplicity says they don't take that choice lightly. the problem solvers as the company if they would be willing to find a resolution with denise. if she is willing to talk to you, you would be able to talk to her and make this right. >> 100 percent, but we have to be reana can be reached event after this incident she still doesn't want to give up on peer right here removal. i love the service. i was thinking about doing other areas. denise is a journey tells us he's planning to take because to arbitration come next month that during a medical board would prefer you about that witt requires physicians names be in problem solvers will of force problem that. century link agreeing to buy the two companies combined could make up one of the biggest network and high-speed data services companies in the entire world according to century link ceo. the deal will increase the fiber network by 200,000 miles. this sale worth an estimated $34 billion is expected to close by october of next year. a massive three alarm fire consumes a california apartment building while it's under construction. it broke out just before 5:00 a.m. in oakland. ran quickly through the buildings wooden frame. hundreds of people evacuated nearby buildings. crews were able to get the before the fire spread. no one was injured, firefighters spent the day on scene checking for hotspots. >> a store clerk opens fire at a texas convenience store it happens or unite in houston. witnesses say a customer asked for a pack of cigarettes on credit the clerk refused, they started to argue. surveillance video shows the customer starting to go around the corner before the clerk shoots and kills him. when i saw him grab that gun and pocket, pow, pow, pow, three times. police questioned and released the clerk now a grand jury will decide if he will face charges. the protest of an oil pipeline in north dakota's braids to a bank lobby in utah. demonstrators gathered this morning at a wells fargo and felt like she is easy show solidarity with those protesting in north dakota and hurts the bank to stop back in the project that could access pipeline will through four states each day and protest has even spread online allowing people to check in saying they are against the pipelines route, those through the sacred land. opponents call it an environmental threats threat and an assault on the native american land. make signals when it comes to birth control. researchers say it's working for men, but there are consequences. the reason you want to eat more broccoli. it's no secret. donald trump isn't for us. and unfortunately, congressman coffman isn't, either. and as families struggle to make ends meet, coffman voted against equal pay for equal work 11 times. it gets worse. coffman and trump share a lot of the same harmful views. and that's all we really need to know. dccc is responsible for the content of this advertising. i'm jamie foxx for verizon. in the nation's largest independent study by and i'm jamie foxx for sprint, with no wins in reliability in any state. you need to stop your shenanigans. i-i'm... you're not jamie foxx. i'm close enough, just like sprint. no! look at my map. take it in. oh! yeah, there you go. eh? yeah. oh. (sighs) don't get fooled by a cut rate network. verizon gives you tons of data without all the restrictions. get twenty gigs and four lines for only 160, with no surprise overages. kicking off your health headlines, the study of birth control for men suggest the treatment works, but it would stop when some of the participants experience him side effects the men take shots every two months and they preveed that similar steep rates of birth control for women, but when 3 percent of them experienced depression the study was discontinued. separate study shows 20-30 percent of women he take birth control. you may think of her glasses probably comes of age and that a recent study found it's affecting one and every for teenagers. they say the culprit is loud music especially for kids using earbuds every day or for long periods even when they sleep. the result of ringing in the >> think about when something explodes in a movie and they have the ringing going on, i had that basically, but is just constant. doctors say it is often a sign of its irreversible, they say keeping the volume and earbuds low and using earplugs and in our environment can help keep it from getting worse. could certain that staples b that in the beaufort researchers found and some natural fruits that appears to slow aging. the compound found cucumbers and cabbage when added to drinking water of mice it actually had to an antiaging effect. the hope is the enzyme may be able to prevent some of the chronic conditions associated with aging. now we want to show you pictures from my hospital. definitely more treats than tricks for these cute kids. they got a visit from r2-d2, pb eight and many more characters all part of a sneak peek at the wars and the power of costume that opens next month. they also got to see the original costume from the force awakens. they even got their own yoga blankets and the jama spread key that's a widget r2-d2. how cool was that. turtle trouble troubles when you start seeing that it's like what's going on. the spread of the illegal turtle sales across the metro area tidy turtles are ending up in area animal shelters where they're usually put to sleep with her being brought into the state a few weeks ago. >> problem solvers learning the criminals are spreading out across the state. a state inspectors stops one sale of these tiny slider turtles. >> if i'm the person running this operation, i have six or seven people out on a saturday. we are seeing more and more coming into the shelter. dumb friends league tells problem solvers many area shelters are getting them, most have to be euthanized. they've been seen now and colorado springs and out on the western slope. coming in from texas, the turtles are a dangerous impulse buy for parents. peaked a curie vectors that would be very dangerous to the child. i think whether they're getting on question shelters is people understand that the turtles aren't healthy so i'll take it to the shelter because i can't incur the vet cost. see your being issued as i'm in. they're still trying to stop illegal sales. these are very problematic because they're illegal by state statue for anyone to have them or to transfer them or bring them in. people selling them don't care. one at the menus on that story was spotted at several locations given citations to show up in court. he failed to appear and now there's a warrant for his arrest. the only way to put these people out of business is to not buy the dog he captured the hearts of millions after her they later got cancer and was given just a few months to live that's when robert decided to make those last few months last. he took her around the country to see all the sites and experience everything. she ended up living nearly a year longer than the doctors expected. >> happening tonight, the pinpoint weather beam we if you're not buy your screen, this is where we tell you to come closer. bell and the beast. mark monster lead dressed up as the beast and dan daru dressed up like bell. the two main characters from beauty and the beast. they were scarily good. certain as the sun, rising in the east. charlie and there is my daughter clearly having the time of her life on halloween. it's the unmitigated joy that you have to love. >> unmitigated joy. i bet they got lots of treats for daddy to eat. here is my tube. they actually came into the anchor desk today these are my that's brady, jeremy says he has a strong result blends to charlie brown. on the right, were so exhausted they came into the studio and got lots of hugs and lots of love from their uncle jeramie. a vast improvement over the current anchor team i must say. a lot of fun for sure. i would agree with the placement. my kids had nothing to do with halloween tonight and there just teenagers. the one thing i didn't see from you guys, normally when i send my kids up at that age, they brought home a lot of candy, some of it made it to the station. >> tomorrow. >> not even a wrapper on the floor out here. the storm systems continuing to swing into it, but we will take that northern track leaping as, once again, on the dry side. today the last day of month and halloween was a warm one with and very warm 80s out there. cooler weather to start november. at that right now 59 and 55. a nice breeze out of the south@12 miles per hour. use can see the 50s and '60s still painted in cream from fort collins to denver cooler 40s even '30s now starting to show up as you head towards crumbling and get up to steamboat springs and mix of 40 similar 50s. here's a look at will or going corner still in the 60s 40s and '50s continues over the west with those cooler 30s outwards being boat and craig. overnight, clouds marching in. we don't have that much cloud cover right now, but we're expecting cloud cover early in the day. we burn through that is we go through the went hour. on more marked last to the south and east and we get them passing clouds as we get into the second half the day. morning clouds, suntan in the afternoon more quietly the day. there is your cooler 60s and 70s for the first day of november was '60s mainly pinpoints west. rightly cloudy skies overnight tonight and early tomorrow morning, we start in the 40s, we warm into the low 60s on the lunch hour on our way to a high of 68 degrees. a cool 50 on the way up, 65 on the way back. you drive to and from work. the clouds help with the sun glare and roads will be on the dry side. next, you're dry side, a look those warm temperatures return in your seven day forecast. and nice national mid teaser honor for cu coach. hit them hard, hurt them early. >> that's a type of defense for our. >> reverse pressure and down he goes. >> right to p.j. board. he will be hit and tact. >> robie on the west for sidelines. touchdown, denver. >> never gets tired of hearing. eleven sep earth for at least a football stadium near you as one. broncos being stingy and making it fashionable and they do it with flair. there are so many personalities on this unit t j word at a big game yesterday, as zach and the pic after which he made a tremendous been move to avoid a tackle and set up the offense in great position. >> i told you i've been telling these days and the locker room now. i just don't like getting hit, i'd rather hit then be hit. i like a tasmanian devil. act crazy always on the field. sometimes, done a little bit. that's the type of fire we need. now his defense goes to fix the game sunday night and the bay area is a dead even pick him. the major league lacrosse champion denver outlaws or wind, getting the rings and the cheers of 72,000 the outlaws are owned by broncos owner pat bolan. >> i don't know where major league lacrosse would be without him and kind of showing the standard of what it means to be an owner and to bring what he has to the sport is unbelievable. we can't thank you enough for what he's done for me, my teammates, the organization and denver. the avalanche have them been scoring at a rate they would like it, but they're winning more than their losing and that's a trend all good with center nason mckinnon he's his skating with the new contract. >> i just feel good on the acer relaxed, so it's good. it was tough to start the schedule and we need to start rolling him. >> the avalanche at four and three host nashville tomorrow and had to chicago on thursday to face, minnesota. off and rolling. >> talking about the broncos, it was fun watching yesterday because it really was just this mantra the next man up, they stepped up and we saw lots of new guys. >> that's what was cool about it. they need some of those guys on offense to do the same kind of thing. we forget that trevor cymeon as a first-year player that devontae poker is a rookie. they've got a lot of young guys, >> they need all the help they can get. >> plenty more news to come tonight. fox 31 denver news at 10:00 p.m. start right now. >> and explosion rocks the usually quiet castle rock neighborhood tonight. the bomb squad detonating two devices tomball investigating suspicious chemicals. >> this all happening in a home crestwood way and castle rocks please first went there last night after the arrest of two juveniles. a fox 31/and michael's has been closely following this story and joins us live with the latest. >> deb, please not tell us the team to live here have what they are calling extensive chemical knowledge the police chief even went so far as to say he's never seen this level of sophistication from a juvenile they found here alms, because those devices were incomplete. >> police, fire, and the bomb squad, this is no halloween prank. >> we were going to go trick-or-treating in till this happen. history does been blocked off since early monday morning. the detective came to our door and said we're going to ask you evacuate. after police found potentially dangerous chemicals inside this blue house. as the initial bomb squad technicians went through the house, items, and a number of other chemicals, things that looked suspicious. >> so suspicious. >> the first thing you think of is okay, are we in danger down here? 30 homes were evacuated. >> the perimeter is all about saves on in case there is some detonation or blast. >> even the fbi got involved. once inside we're told they found two devices, fox 31 was

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