11. i would listen to the stories of the customers coming in. they would tell me about world travel. they would say, you know, one city is no different than another. if you've been in pittsburgh, you've seen them all. >> he was a remarkable, wonderful man. i was honored to meat him. did he age gracefully. he's offered plenty of wisdom to his son, greg. he said you have to forget about mistake. everybody makes mistakes. you have to think about positive things. if people are crabby, that will wear on you. look for people that are pleasant. greg is pleasant, too. good advice from a remarkable man that will be missed. family was so important to ed. home movies showed him surrounded by those that he loved. he always had the smile. he leaves behind three other children in addition to greg, six grandchildren and nine great grandchildren. the extraordinary ed palkot gone