in harms way. the same principle as if you get mugged on the street and they want your wallet. you can get a new wallet, you can get new credit cards. you do not want to lose your life. simply trying to shield them off and they did not do anything to put themselves in danger, it looked like, they just made some noise and told them to get out and then they told police. what else would you want them to do other than exactly that? >> i want to show you this quote. this comes from the lululemon employee handbook. no amount of merchandise in the story is worth putting yourself at risk for. lululemon has a zero risk policy on chasing her physically engaging with the guest when the theft or suspected theft has occurred.