from the norm in both terms of policy and process. in february ambassador sondland traveled to ukraine on his first official trip to that country. while in kiev he met with then u.s. ambassador marie yovanovitch and found her to be an excellent diplomat with a deep command of ukraine dynamics. zelensky spoke to president trump and said he congratulateed him and pledged to send someone at a high level. by the time that of that call and inaugural may 20th trump's -- he ordered pence not to attend the inauguration but the three amigos, energy secretary rick perry, ambassador sondland and ambassador kurt volker.