Transcripts For CSPAN3 Technology 20240705 : comparemela.com

Transcripts For CSPAN3 Technology 20240705

Hearing runs just over an hour and a half. Its no secret Artificial Intelligence is having a moment in her lives in myriad ways. The workplace is no exception. Just yesterday President Biden signed an executive order focused on ai governance, critical step in our nations overall approach to how we integrate ai to how larger and larger parts of our lives. This is just the beginning. To make sure our workforces position for success, we want to know how ai is being adopted and how ai is being used in the workplace. Is going to help us understand how we can ensure that workers are trained and have sufficient training and their power to maximize the potential of this rapidly evolving technology. According to a recent pew study, nearly 610 workers whenever contacted had interacted with an ai system or application in their workplace, just in the last year. We know that is just the beginning and the number will continue to rise. Ai technology has been a part of our daily lives for years, from our phones text suggestion functions to Search Engines ability to recommend top results. But now, generative ai systems like chatgpt are coming to the stage where they can assist us with writing are emails, making travel plans, quickly analyzing large data sets, even increasing the artwork we surround ourselves with. This technology has the potential to positively alter the way literally all of us work, but i think we have to have an imperative to do it right, to make sure we are not making missteps as we move so rapidly in this direction. I think working together and including workers in that conversation is essential. Maybe thats the most important point we can make today. Many people think of movies where ai replaces humanity. I think the reality in many cases will be that ai will work hand in hand with the workforce, the people who are actually doing the work. Just look at some of the more popular ai applications we are seeing, how they are being used. Chatgpt is great, but it requires input from a worker who has a combination of subject matter expertise and a decent level of ai literacy. Got to be able to get the system clear and direct prompts, be sure it is being directed properly. Youve got to monitor the output for inaccuracies that are not as rare as they hopefully will become. Become. This is what it makes it so important that we make sure that our workers across all industries were active partners in this transition. We should make sure that we help all workers to gain the relevant and essential skill, to gain the training that they will need to be able to succeed in this transition. In some ways, it is a tale as old as time. We do not call plumbers just because the ranch is hard to use. They have mastered how to use that wrench and recognize specific problems. Bob dylan and i both play the banjo. Even if we pluck the same notes, i think you would recognize you would be missing the magic if you are listening to bob, he and any great musician brings a certain order and magic to what they do. No different than what a plumber does when he unravels the most complex issues in your house. Whatever the tools are, workers are using them. Creating the magic. Their skills, their training, is what will make the difference. That is why we have to find a smart Workforce Organization opportunities around ai that are inclusive, they lift up the skills all of our workers to make sure that everyone thrives and has the opportunity to create their own Better Future and their own career. Todays hearing will provide terrific experts who have been considering ai implementation in a variety of contexts. We have direct experience they have direct experience on how to workers are succeeding and the challenges they they face. We walk away with a better understanding of what at integration looks like and what places around different industries, the role of public and private sectors and fostering a high literacy and making sure that the training of the workforce of tomorrow continues unimpeded. What more needs to be done at a federal level to make sure that we all get it right . I think this subcommittee is uniquely positioned to help identify how employers and workers can best understand and maybe more importantly leverage the ai tools that are at our disposal. I think every member in this room wants to make sure that Ai Technology remains a treat, not a trick. [laughter] before i introduce our panel of witnesses i would like to eat animus have unanimous consent , letters from ibm and a letter from the National Security council to be added to the record. No objections . I would like to welcome each of our witnesses for joining us today. The founder and executive director of lactic street, based in tulsa, oklahoma. He is leading the initiative in communitybased approach for technology innovation. He is on the ground with reallife experiences. Josh is the Vice President of productivity technologies at work day from my home state of colorado. He leads a team to production of Technology Products including Ai Technology systems. He has been a leader in adopting ai before people were even talking about ai. The managing director of the organization accenture, one of the leaders in terms of facilitating the acquisition of these skills and necessary deals with ai. She is focused on researching workforce transformations and inclusion in the future of work. I recognize Ranking Member braun to make his opening remarks and introduce our final witness. Mr. Chairman, all of you thank you mr. Chairman and all of you for being here. We come from a unique background, unusual for most individuals in the u. S. Senate, we actually spent a lot of time in the real world before we got here. We ran businesses and we were entrepreneurs by trade. I look at the 37 years that i spent with a little business, it was so hard, 17 years with 15 employees. I had a tiger by the tail when i had to start confronting technology. The extreme cost of that, im talking about dollars spent to get the latest and greatest, we were on radioshack. I can tell you now that we employ a lot of custom coders, a Business Group and a national one with locations in most states. You learn a lot there, i learned to generally always say to my chief Technology Officer which is my older son, my younger son runs the business as the ceo and cfo. We just quit saying no to the latest and greatest technology because we have leveraged it so well to differentiate ourselves from the competition. We are looking at ai. Would you do the same . Being an entrepreneur, when i watched to see whatever is hitting the market across the spectrum, of our economy, i have heard it forewarned by the people that put it out there more than anything i have ever observed in my time of being someone looking for the leading edge, what is the next way to do something . That brings us to an interesting crossroads with something that looks like it can do so much. It can be so beneficial. Also, it looks like the malfeasance that could come from it forewarned by the people that know the most about it should give you pause. I am concerned that we do not smother it. I think we could do that easily. Generally, we over regulate. We get bureaucrats and folks that do not know how to get from here to there in the real world, making all of the rules. We have to be careful about that. What we see it can do and what we are being warned about that it might be used for the wrong purpose. To me, it is the essence of the journey we are on, all i can tell you is we are a lot more productive in my own business. Now that we have the greatest and latest technology. When we were doing orders by hand on the radioshack system, that is why i think in weighing how we get through this we have two err on the side of letting it breathe and show it can do but also take into consideration what the people know the most about it are giving us as a admonition to be careful with it. That is where we are today and as we apply it to how we can use it in the workforce, our economy grows by how much productivity we can leverage on the people that are in it is self and over time we always come into confrontations to where we are worried about what it will do to the economy because it will displace jobs. It can get into areas of creativity, patent trolling, trying to rob people of their creations in other arenas in our economy. There is a lot there to be worried about. I believe that you will have many more in the congress, the key to putting some type of framework of commonsense regulations around it and keeping full in mind we do not want to smother something that could be so beneficial to all of us. I will yield back. Thank you senator. I appreciate that perspective. It is unusual in the sense to have a chair and a cochair of entrepreneurs, not as many entrepreneurs in the congress as there used to be for whatever reason. There needs to be more, dont you think . For our opening remarks, we go from left to right, introducing the next witness. I can do that . You can do that now my pleasure to introduce radford newman, mr. Newman is a litigation partner resident in baker, mckenzies Palo Alto Office and a part of the north american trade secrets practice, he advises and represents the worlds leading technology, banking, professional Service Manufacturing and Commerce Companies in connection with their most significant Data Protection and trade secret matters. That is a lot. Among other subjects, he specializes in ai and he is the chair of the ai subcommittee of the American Bar Association and has been instrumental in proposing federal ai workforce legislation as well as developing ai oversight and incorporate governments, best practices designed to ensure algorithmic fairness. Mr. Newman was also recognized as one of the top 20 ai attorneys in california in 2019. We welcome his expertise to the conversation today. Welcome to you all. I appreciate that. I apologize for slipping and moving. I hit fastforward accidentally. I will start with the opening remarks and we will go down the line. Thank you mr. Chairman. I am appreciative to be on the subcommittee of employment and workplace safety. I am the founder and executive director of black tech street, rebirthing has worked black wall street as an innovation economy and the black americans embrace technology as the wealth building and Global Impact mechanism. I asked myself the question what could black wall street have been had it been supported and not destroyed . When i thought about the level of tenacity it took for these black entrepreneurs to build a businesses during jim crow in my hometown of tulsa, oklahoma, i saw parallels with the Tech Industry and i had an epiphany. Technology is one of the only industries in which intergenerational world is generated wealth is generated, innovation takes place and three, by the year 2030, there are predicted to be as many as 4. 3 one million they get high paying tech jobs due to a tech shortage. After considering these three things are not only saw an incredible wealth building opportunity for black americans, but i saw the black wall street vision push to a new horizon. I surmised that if i had seen black wall street supported it would have been nothing other than the nations premier innovation economy, focusing on cybersecurity, data, and analytics, and Artificial Intelligence, it was founded on the premise that Technology Presents unparalleled economic opportunity. The key is responsible ai. Back in oklahoma we are taking a Community First approach and not relying on big tech to address how ai can be a responsible tool for the benefit of communities and entrepreneurs. To that end, our organization has broken an alliance with microsoft to support 1000 black professionals in tulsa by the year 2030. We have facilitated the participation of over 70 black paulsons in the artist ai teaming individuals and we coled the equitable autonomy consortium that received a u. S. Economic Development Agency regional tech hub designation alongside Tulsa Innovation Labs and the George Kaiser family foundation. We believe all of our work is critical, the conversation around ai is on an entirely different level of urgency. Unofficial intelligence were not just disrupt lives, it will remake the world. Perhaps most urgently, and i will fundamentally transform the workforce which is the lifeblood of any wellfunctioning society. In truth, the workforce is the first area in which we see the power that transforms ai at scale. Whether this be the innovation economy, the creative economy, or many other facet. Whether or not we secure a beneficial arrangement for people in the future of work, we will set a precedent for how ai is administered in all facets of life. The systems for ai end the workforce are designed in a human centered way, it can help marginalized communities or exacerbate preexisting inequities in a way that almost irreparable. To that end i believe there are four critical guidelines that can help us ensure that the future of work built by ai is safe, equitable, and beneficial for the American Worker and economy. One, approach the regulation of ai and the issues that surround in the workforce and more broadly, as a social technical issue. Complex over get a technical issues or problems that resist solution despite repeated attempts or are difficult to describe or predict or not addressed by a Single Organization or in a single intervention and require multiple coordinated interventions. The most critical question in them is discerning where to focus followed by what to do, when, and how. Develop a worker centered ai social contract for the workforce that defines the rules of engagement as they relate to ai and incentivizing ai as a copilot to enhance creativity and output, since the president for policies and systems that define how ai can and should be used as the most critical aspect of the future of work. Instead of what the technology can do. Display a stable framework to unleash Human Potential that leads to better profit and performance for companies. Over index and incentivize training and Education Programs that target people of color and communities that have been historically left and the technological revolution. Four, developed a framework for ai in the future of work in a way that strengthens the intersection between workforce and highgrowth as well as Small Business entrepreneurship. I believe these four Guiding Principles in the inclusion of committees like tulsa will be the utilizing be the catalyst for utilizing ai and empowering the American Economy of the 21st century. Thank you very much. Thank you very much. Good morning. My name is josh and im the Vice President of productivity technologies at work day workday is a leading provider of applications for finance and human resources. Our software is used by more than 10,000 organizations, servicing over 65 million users. In april of this year nearly one in four of all u. S. Job openings were processed on the workday platform and responsibility we take seriously. Our business gives us the unique Vantage Point an opportunity to shape the future of work. From more than 25 years i have led teams of developers, product managers and researchers that build software that has a trans one how teams should run their business. Ai clearly holds Great Potential in this area which is why i commend the subcommittee for its bipartisan focus on how ai will focus the American Workforce. Technology will change the skills the workforce requires and our teenage daughters see this as an incredibly challenging time to be given career advice. Knowledge is helping them in ways in their schooling i could not have imagined when i was in school. At workday i believed the ai can enable u. S. Workers and employers to better navigate future changes and focused on a skillsbased approach to talent. Today, an employee can use workday ai to identify opportunities for career development, employees can ask for a specific question about their learning and Development Policies and get a clear answer without having to read page after page of documentation all things to ai. As a workday product team integrates ai we strive to put people at the center and enable them to apply their judgment. This requires careful crafting of the workday product experience, so users understand how and when ai is augmenting their work. It is also why workday provides tools that enrich but do not replace human judgment. It is our approach with trust and our users. Workday surveyed 1000 Senior Business leaders about ai and learned there is overwhelming agreement the ai is needed to help their employees work more efficiently and make better decisions. Readers also told us that people lack the skills to adapt to the changing workplace. How do we address the skills gap and putting workers and employers to navigate the coming changes. It is a significant challenge to identify investment skills that are relevant today or recognizing those skills that will change in the future. In workdays view, a skills based approach rather than their credentials is the best way forward. The governors of penn state are embracing such an approach because it provides for rescaling and expands applicant pools. We are pleased to see the new ai executive order acknowledging the importance of skill in a changing workplace. I have seen firsthand in my organization how shifting to a skillsbased approach is impacting our organization, faster hiring and the opportunity to bring on qualified candidate

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