been nominated. >> the woman who could be the next secretary of state walked straight into the lion's den. what happened to susan rice behind closed doors. >> why are some trying to turn this into a racial battle? the report is in on the british phone scandal and the report is in. >> reckless, outrageous, inaccurate and unfair. tonight the report from a british judge that says the press needs legal regulation. >> how much has the inve investigation tarnished murdock? >> chris brown got into a twitter car over the weekend. >> some really degrading comments from chris brown who really needs to learn how to avoid these kinds of things. >> why does a man who beat up his girlfriend have 11 million followers? sometimes rummors turn out o be true. jeff zucker was the logical choice so it was hardly a shock when he got the job. he talked about the cable news wars and why his cable outlet was moving left in an interview two years ago with charlie rose. >> i think i've always encouraged our folks to watch fox news and learn frp it. nobody should hold their nose. >> is that the reason msnbc decided it's in our interest and future to make sure that we get people like keith oberman who can play in his arena with the same kind of passion they play in their arena? >> i think what you learn in the cable news and information world is that news and information is ubiquitous. >> he didn't minimize the challenge he face at cnn. what does he bring to the job and in what direction should he take the network? joining us now here in washington is critic for the baltimore sun. frank says no. fred francis former nbc correspondent and founder of 15 seconds.com. fred, you spent years at nbc. what was jeff zucker life as a leader of the truth? >> very personalable. not uncommon for jeff to leave his office for 30, 40 minutes each day. sometimes morning and afternoon and just walk around and chat with people and not just the stars at the to the shtoday sho or magazine show and no what stories they were working on. that was his detail. knowing his people and that's where people became so loyal to him. >> he became producer of the today show at 26 and launched that morning show for a 16-year run. how would you describe his track record has a news man? >> it's terrific. the today show led the way. what he demonstrated there and has demonstrated since is an imagination to know that cnn needs to know its news can be more than politics and war. news goes across the board and touches people in a thousand ways. you got to do the great story telling. >> when he left nbc people said, critics said he took over and left the network in fourth place in the ratings. on the entertainment side he had some well publicized missteps, conan o brien leaving the network. your thoughts? >> that's the worst thing you can say about him. the analysis doesn't include is any sense of perspective and context. it's nbc sunday football let's carry it back. it was all cut, cut, cut. cheaper programs networks wouldn't touch a primetime drama because it was too expensive. >> it was a gamble that doesn't pay off. >> i interviewed zucker the other day he said he believes cnn needs more energy and passion. >> what he's going to bring to television journalism is what's really needed. he's going to bring a vision and a voice. to cnn he's going to bring a voice. he'll zero in just like he did in all his years at nbc in the news division. >> is cnn lacking a voice? >> i believe it is. when you watch cnn here in washington and cnn in new york, it's like you're watching three different networks. that's going to change. he's also going to bring a blank check. jeff knows how to spend money. >> somebody's got to give him the checkbook. >> he wouldn't have taken this job if he didn't have a blank check to change things. >> i'm passionate and i'll jump out of my chair doing it if that's what it takes. cnn desperately needs a voice. the voice is already there. it's built in. it just needs to be imply fam m amplified. >> you know that zucker will be up against the cautious culture of an atlanta base network that have stuck to a traditional fuse format. i believe he will blow that up. it's going to be scary to some people. i say we still because i care so much about this place. i care about this place because what it means for news and journalism and largely what it means to the country. >> this money thing that fred mentioned is important. somebody that comes from network news kind of money. if you get somebody in here that came out of basic cable and wanted to look good and said i know hold w i can make that bot line jump up, we'll slash infrastructure. that will be bad for journalism in this country. >> i agree with all that. cable news is also a business. >> it is. to make money at it. >> i understand. cnn's problem for years and years has been getting people to watch when there's no breaking news, no war, no earth wake, no assassination. that's going to be part of the challenge. >> he looks at stories in a different way. let me dpgive you a perfect example. there's a long form story maybe over a week about facelifts. the best producer in washington pitching the story was the wittiest producer. after everybody heard the pitch jeff said you do the facelift. that was a 30, $40,000. she did it on the air. >> some people would call that a stunt. >> it works. >> there's one thing that has to be said now, this is cnn now too. people don't need -- when we went on the air, when cnn went on the air it was the only game in the town. it's so not the only game in town and television is not the only way to get information. it's not just going to be about doing great stories. >> i try not to fall into the trap of only judging programs by ratings but let's look at the nielson numbers. msnbc 511,000. cnn, 390,000. fox does better in prime time. ratings are not only the measure of success but they're important. >> cnn is an incredibly attractive ad environment. it's not just ratings. >> i can't stress this. this is the tricky thing for whoever runs cnn. this is cnn, this nation's last television journalism. you can make money pi cutting this channel down to msnbc and fox are. sure they have ratings in primetime but they don't do anything but spend their money. >> i read somewhere he said he's such a newsie he'll be like a kid in a candy store. he is the candy store. he's the candy store to what you just said. >> he's got something else. you said he's going to have a blank check. this is where all these mergers that cnn has experienced really pays off. time warner has a lot of money. cnn had a profit of $6400 million world wide. >> when you say the more id idealogical approach, sometimes the news isn't that stimulating. it is a programming challenge. >> that's why it's about more than politics and war. our 401(k) system is failing in this country. you may not be able to retire. i care about that. your kids school is crumbling. i care about that. we're reinventing our cities. you can make me care about that. we're still hasn'teunters and g and hunters and gathers of information. it's not brain surgery but it requires brain. >> he said this week that our competition isn't only fox and msnbc. it's discovery and the history channel. it's how people want to spend getting information. >> it's mobile devices where you don't need a linear mechanism to watch. >> he'll give this network a vice. ameri america will hear it. >> based on his track record some presidents of network news operate behind the scenes. he's not like that. he will be the public face. is that an important thing? >> very important. cnn has to represent itself for its troops, public. it needs to promote not just by patting itself on the back and saying we're the greatest name and explaining and yanking people in. >> he knows that cnn is a great news organization. i want hasn't broken any stories in a couple of years. >> i wouldn't say any stories. my beef has been -- >> it's not been flagged. people don't see it. >> you have 24 hours a day. it's not like the broadcast networks we got a half hour newscast. why are the stories that are produced and pro-recorded why are they a 1:45. why aren't they five, six minutes? >> you have to have a really great story to hang on with the audience for four or five minutes. >> we live in a culture where everybody has a hand on the clicker. >> if you have great producers and story tellers. he found great talent and brought them up in the ranks. >> what about holding people accountable which is something that anderson cooper tries to do. you gate lot of parties that come on and deliver the prepackaged talking pointed. >> this is where c nrkcnn's voi should be. they will go after anybody who is in a position of authority because this is about holding people accountable. that can be a big part of krrcn voice. what's happening in washington is an outrage. we're tinkering with the country's future on both sides. cnn through interviews and stories should be grilling people. >> that's part of the news. remember on election night when president obama was reelected they told a story of his re-election. they went around the world to people reacting to it. rachel maddow went into this president obama. carl rove lost his mind. this was a smnapshot. i think he lost his mind. this is a snapshot. this is what jeff will preserve. >> america cares. people care. they care ware their country is going and the friends and neighbors and kids around them. there's lots to do here. >> the consensus is that cnn need a voice and zucker will help provide it. when we come back, the susan rice side. are the u.n. ambassador and her critics getting fair coverage? 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[ cheers and applause ] starts with ground beef, unions, and peppers baked in a ketchup glaze with savory gravy and mashed russet potatoes. what makes stouffer's meatloaf best of all? that moment you enjoy it at home. stouffer's. let's fix dinner. yep. the longer you stay with us, the more you save. and when you switch from another company to us, we even reward you for the time you spent there. genius. yeah, genius. you guys must have your own loyalty program, right? well, we have something. show her, tom. huh? you should see november! oh, yeah? giving you more. now that's progressive. call or click today. starts with arthritis pain and a choice. take tylenol or take aleve, the #1 recommended pain reliever by orthopedic doctors. just two aleve can keep pain away all day. back to the news. we've had plenty of nomination fights in washington. the media is getting tired of the gaza story. it could block her promotion has secretary of state if president obama -- the food fight over rice not so much. >> susan rice misled the american people. she didn't tell them the truth despite the evidence that's available to her. >> what's the other big story of the week? susan rice where they are wrongfully attacking a person who has done nothing wrong. >> the republican smear campaign continues as more senators pile on. >> was the coverage fair to rice? joining us now in new york is kelly. kelly, isn't it odd for the press to beovering a nomination that hasn't happened based on closed door meetings between susan rice an senators where we don't know what was said? >> in a word, yes. it's very odd. it's not odd if you look at it through the lens of some of the partisanship and the partisanism in the coverage. originally we had fox news really trying to push this cover up and turn it into a big election related scandal. the petraeus story got more coverage than should have in an era that we have the economy and americans out of work. this is the next leg of that with the conservative media trying to push the angle there's some cover up. there's some resentment that the story didn't gain traction. >> how is this for classish ii washington media controversy? susan rice delivered the words but some other agency wrote them. >> any story you can have talking points about talking points which is what we're saying. the media coverage is shaping this, the results here. i think we're reaching a point if obama doesn't nominate susan rice to be secretary of state it will be seen as his backing down and a lot of liberal base, which has really gotten upset about what it sees as an outrageous attack will be very upset. the coverage is treating her as though she's the nominee. >> i want to play a bit more sound from both of you. this is from msnbc where some liberal commentators are framing this in racial terms. >> it's outrageous there's this witch hunt going on on the right about these people of color around this president. >> he also gave us the horrible optics of he and lindsey graham as old white establishment folks attacking a much younger black woman moments after a race which blacks and women went strongly blue. >> why steer this in the direction of the fact that the possible nominee is an african-american. what does that have to do with this controversy? >> to be fair it's not the liberal media. i think it would be irresponsible if the media didn't cover what a member of congress is quoting as a potential allegation. >> they weren't quoting the congressman. they were saying on their own authority they think susan rice is being beat up upon unfairly because she's a black woman. that's a pretty toxic charge. >> the point i'm making is not as wacky when you have members of congress to say the same thing. for a member of the media to say it it's not fair to say that toure is initiating this. >> i think the underlying charge here is absurd. mccain supported condoleezza rice nomination. >> you can say he's being partisan. >> you is say it's partisan but i think that charge is outrageous. i completely agree with keli that members of congress have been making this charge and it ought to be reported but i think commentators are being foolish. >> i don't think anyone is going around saying john mccain hates black people. i think the questions they raised are worth it in the context it's like the only way to explain this is it racist to call someone lazy or cheap. in the historical context of our country someone labeling a jewish person lazy or a black person lazy could be racially inflammato inflammatory. when you have john mccain to say that sarah palin was qualified and that an african-american woman is not qualified with a phd is not qualified it can open up questions of a culture land mine that i think the media would be irresponsible to cover it. >> not sure i agree. that's the fiscal cliff as we face the deadline. the president gave a speech that struck me. let's listen to what barack obama had to say. >> i want you to call, i want you to spend an e-mail, post on their facebook wall. if you tweet then use the hashtag we're calling my2k. it's about your 2k in your pocket. >> that's a reference to the administrati administration's argument that if congress does nothing the average middle class will lose $2,000 a year. i'm just struck the president is using this twitter hash tag. >> i guess it's the new call your congressman and let him know how you feel. i'm not sure it's going to increase pressure on republicans. it's going to make the president's core support eers fl engaged after the race is over. i have hard time to believe the republicans will be worried about the number of tweets. >> they've tried to fight back. they bought this my2k, so when you search you get the heritage take on it. social media platform is not to be minimized. >> the study has proven that facebook can increase voter turn out. we will know if the white house has really won the social media fiscal cliff battle if we see a newborn named my2k. the first baby named hashtag made her bay back to you. it's taken over the world and politics. >> if i could add to one point that howard make i think it's right to say the impact is through journalist. you make these twitter campaigns in order to influence the cable tv coverage. >> it's an echo chamber. >> i believe that twitter is so influential. coming up, fox news pulls the plug on tom ricks. he doesn't think much of msnbc either. a look at the war of words in just a moment. 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[ male announcer ] alka-seltzer plus. ♪ oh what a relief it is! ♪ [ male announcer ] can't find theraflu? try alka-seltzer plus for fast, liquid, cold, and flu relief. bp has paid overthe people of bp twenty-threeitment to the gulf. billion dollars to help those affected and to cover cleanup costs. today, the beaches and gulf are open, and many areas are reporting their best tourism seasons in years. and bp's also committed to america. we support nearly 250,000 jobs and invest more here than anywhere else. we're working to fuel america for generations to come. our commitment has never been stronger. tom ricks talked about the david petraeus saga. fox news invited him onto talk about that network's favorite subject. let's say the discussion with the anchor didn't last long. scott asked about the republican opposition to susan rice being nominated as secretary of state made sense. he went on sunday shows with wrong information about the attack. >> i think benghazi was hiked by this network. >> when you have four people dead including the first u.n. ambassad ambassador, how do you call that hi hiked? >> it's impossible to figure out what happened. i think the emphasis on benghazi has been political because fox was operating as a wing of the republican party. >> tom ricks thanks very much for joining us today. >> you're welcome. >> that was it. less than 90 seconds. he got the hook. interview over. thank you very much. the controversy was just heating up. fox's executive vice president said ricks apologized to a staffer after the aborted interview. he said he was a little peevish after a tiring book tour. does fox news only allow guests that doesn't answer fox's question. ricks said he was answering the question and said what a bunch of wimps. he said he turned down msnbc and said yourself just like fox but not as good at it. why didn't he engage him in a discussion instead of pulling the plug. i asked ricks if he wanted to come back but he declined. ahead, the investigation into rupert murdock's phone scandal. is tighter regulation the answer? we use this board to compare car insurance rates side by side so you get the same coverage, often for less. that's one smart board. what else does it do, reverse gravity? 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[ female announcer ] live the regular life. phillips'. an independent british investigation has rendered a ve verdict on the phone hacking scandal. the report say the british media have shown recklessness in prioritizing sensational stories almost regardless of the harm these stories may cause the victims. what the the fallout? joining us now is emily bell. good morning. >> good morning. >> how devastating a portrait of the british press is painted by the inquiry? >> it couldn't really be worse if you're one of the tabloid papers in the uk. it's 2,000 pages long. the press behavior is described as outrageous. says that editors disregarded their own code of conduct. he does make a point there are other papers. the guardian mile home broke the story. if you're at the end of the british press in what we call the red top tabloids this is a pretty uncomfortable report. >> all 2,000 pages of it. wasn't it partial vindication because the findings were he didn't know about the phone hacking or know about any cover up? >> yeah. this is good in terms of his news core business. there's all kinds of bits of legislation that can get you into trouble over here if you're implicated in what might be a corrupt or illegal practice in the uk or any other territory. >> at the same time some of murdoch's former lieutenants are facing trouble. >> i think that's definitely true. i think nobody would dispute that. you have a number of senior editors awaiting trial. we've already had one journalist. his royal journalist when to jail for this in 2006. this is where this whole thing began. kind of cost of the story. the story at any price is the thing which is really scrutinized here and that has to stop. there's a price that's too high. >> what really caught my eye is the finding that british politicians, some of them are too cozy with the press. it was all unspoken. the politicians knew the ground rule and the prize for cooperation was personal and political support in murdoch's mass newspapers. >> it's different culture. there's a lot of journalists in new york. most of the politicians are in new york. you have the entertainment entry in los angeles. in london all of those key players are in a few square miles of london. you have this soft network of influences who spend far too much time together. this was something which was hidden in plain sight. everybody in the press knew it happened. everybody really thought about it would know it was very unhealthy for democracy. now it's been put under this scrutiny is going to be something that doesn't happen to the same extent. >> the prime minister did take exception to the main recommendation of this commission and that is to have stricter regulation. legal regulation. no representatives from either the newspaper size or the government. let's take a listen to david cameron. >> the issue of principle is for the first time we would right elements of press regulation into the law of the land. we should be weary of any legislation that has to potential to infringe free speech and free press. >> now they love david cameron because he's taking a stand against tighter regulation. >> not all of them do. some of the serious press are fairly supportive of the findings and they say even the backed regulation is pretty reasonable. it allows victims to get a redress without having to go to a liable lawyer. >> what's your take? do you think stricter regulation is needed? >> i think you have to worry about infringement on freedom ch when you get any regulation. that makes me feel uncomfortable. i think this legislation looks at the old guard. it's very restricted to the press. i'm not sure how effective it will be as we go forward in the internet world. maybe it's false of the past and we're hopefully going to see a very different future maybe without the intervention of government and press. >> perhaps the embarrassment suffered by the empire won't be as strong as anything lawmakers could come up with. thank you. >> thank you. >> singer chris brown uses twitter to take one of his female kricritics. billion dollars to help those affected and to cover cleanup costs. today, the beaches and gulf are open, and many areas are reporting their best tourism seasons in years. and bp's also committed to america. we support nearly 250,000 jobs and invest more here than anywhere else. we're working to fuel america for generations to come. our commitment has never been stronger. i'm going to dream about that steak. i'm going to dream about that tiramisu. what a night, huh? but, um, can the test drive be over now? head back to the dealership? [ male announcer ] it's practically yours. but we still need your signature. volkswagen sign then drive is back. and it's never been easier to get a passat. that's the power of german engineering. get $0 down, $0 due at signing, $0 deposit, and $0 first month's payment on any new volkswagen. visit vwdealer.com today. starts with ground beef, unions, and peppers baked in a ketchup glaze with savory gravy and mashed russet potatoes. what makes stouffer's meatloaf best of all? that moment you enjoy it at home. stouffer's. let's fix dinner. starts with arthritis pain and a choice. take tylenol or take aleve, the #1 recommended pain reliever by orthopedic doctors. just two aleve can keep pain away all day. back to the news. some folks play rough on twitter but this was vicious. chris brown ricked boo jenny johnson who has long been needling him for beating up his girlfriend rhinna. brown later deleted the contents but his done that before and come back. joining us now to talk about this online war fair is lola. what was your reaction is looking at these x rated taunts and attacks. >> i don't understand for the life of me why his handlers allow him to control his own twitter account. the first thing i would say is that twitter, facebook, technology in general is not your friend. you have handlers for a reason. let them handle that. >> this guy is a word famous singer and his people should tell him back away from the twitter. >> back away from the twitter. he's obviously a volatile character. he has a temper. it's no surprise when he was pushed and pushed and pushed he reacted. now to be fair this jenny johnson character has been attacking him on twitter since 2009. i think since 2011 i read she's written about him 97 times. this is a married mother of two. >> sure she has. she started the feud but she's not a convicted felon. some people are saying it's her fault that this abuse was showerered on her. >> he clearly has a track record. he's not the type of person that will roll over and take it especially if it's been happening for three years. she shouldn't be surprised when she poked a lion he bit back. i think she was trying to get her own pub llicitpublicity. i find hit hypocrite cal that a person launched her own verbal abuse on twitter. >> all right. on the serious side she has gotten death threats. she's not whining about being a victim but she isn't shy about pointing out. >> did you know who jenny johnson was before this? >> i do now. point taken. >> here is my question.question. given the history that chris brown has, both in terms of the felony conviction and in terms of other stuff he said on the air over the years, homophobic taunts in one case. how does he have more than 11 million followers. is he a hero to some people? >> people like his music, you know. in this culture you're one hit away from a come back. chris brown has had a phenomenal year musically. you don't have to like him as a person or as a human being, but there's no denying he has millions fans who thoroughly enjoy his music and thoroughly enjoy his concerts. >> do you think the millions of fans are there because they like chris brown the performer and are looking past the verbal abuse or maybe some people are attracted by it because they think it is entertaining? >> people always like the bad boy, that's part of the history in this culture, james dean on down. keep in mind, chris brown is not the first celebrity to be violent. people act like he broke the mold. that's not the case and i'm not in any way defending chris brown and not defending physical, verbal, mental abuse at all. to be clear, he is not the first person that's done this. sharon osborne has been vocal about the fact that ozzy osbourne almost choked her to death in 1989, now they're regarded as a loving british couple and dominating the air waves. i don't understand why people vilify this person. rihanna clearly moved on, his fans moved on. why hasn't jenny johnson moved on. >> i was reading tweets after nbc's matt lauer was moderator of thanksgiving day parade. they ripped him because he mispronounced the name of a song. i think twitter is great, the water cooler, but it is a place where people get things thrown in their face. >> first of all, i don't understand why people have nothing better to do on thanksgiving than to rip matt lauer. how bad was the turkey? how bad was the stuffing? all you had to do was rip matt lauer. this man is a veteran, one of the best interviewers in the game. i didn't watch the parade. i am sure he did a fantastic job, always does well. regardless of the fact, personal attacks, taunts, jibes are not necessary. people are below the belt in regards to his performance. i think it is cruel, a period mob mentality and it is easy tore people to dis another person in the comfort of their home in relative anonymity. >> through the screen names. 20 seconds. chris brown deleting that twitter account. do you think he will be back using that social network? >> of course. he will probably be back by the end of this week to be honest. he can't stay away, and his fans don't want him to stay away. he'll be back. back by popular demand. he has to have his handlers verify all the tweets before they go out. he misspelled ho. come on. >> i was too polite to point it out. thank you for noting that. still to come, new york police officer produced a good news story for cynical press. a remarkable young man. news outlets fooled by a phony story about google and north korea sexy leader. tell you who fell for that. media monitor is straight ahead. 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[ male announcer ] it's that time of year again. medicare open enrollment. time to compare plans and costs. you don't have to make changes. but it never hurts to see if you can find better coverage, save money, or both. and check out the preventive benefits you get after the health care law. ♪ open enrollment ends december 7th. so now's the time. visit medicare.gov or call 1-800-medicare. time for the media monitor. weekly look at the hits and errors in the new business. haven't talked much about glenn beck since he left fox news. look what we have been missing. he cooked a barack obama doll in a jar of fake urine. not making it up. he was making a point about extreme art. what about respect for the presidency, stay classy, glen. google had acquired a wi-fi provider named icoa for $400 million. the source, a press release. the story? a fabrication. icoa is investigating that hoax. the fake release was posted on pr web and some news outlets thought it was good enough to report without so much as phone call or e-mail to confirm it was the real deal. the media over in the people's republic may be humor impaired. they ran a 55 page photo spread on kim jong-un chosen as sexiest guy alive. with his devastatingly handsome round face his boyish charm and his strong sturdy frame, this pie on yang bred hard throb is every woman's dream come true. in the cynical media age, i was delighted to run into lawrence depreef oh, the police officer that didn't know a tourist was shooting a cell phone picture of him as he helped a homeless man in times square. he said he almost feels unworthy of the media attention since she posted a photo of him buying shoes and putting them on the barefoot man. it wound up in "the new york times" and elsewhere and the officer wound up on the "today" show. >> i didn't think about the money. when i went to them, i said there's an elderly man with no shoes and socks, i said i don't care what the price is, we have to help him out. >> he said it was news to him. >> one of my friends had a picture, texted me. i didn't expect it. you know, i didn't