they need answers. tonight i hope to get some. my interview with the man this charge in a moment. first, a look at the other stories we're drilling down on tonight. the stories are gut wrenching. >> can't go home. it's gone. >> the images unforgettable -- i'll ask dr. gayle salt, is there such a thing as disaster overload. [ chanting ] and remember sfwhisk. >> recall! >> the republican governor tried to bust the union. jeffrey tubin says a new ruling could wring them back stronger than ever. then benjamin netanyahu. [ applause ] >> despite the applause, was he on the wrong side of history? fareed zakaria says israel's prime minister may have won the battle but lost the war. for the past few days i've been telling you about one family's desperate search for their 16-year-old son, lance heyer. he vanished like so many in the tornado. night after night lance's dad, mike, came on the show to talk about his harrowing search for his son. as the family scoured the city and searched every hospital, they brought their stoerearch tr airwaves. many of you responded with your prayers and support. tonight i'm sad to report, lance is dead. his body was found in the morgue, and to make this wrenching story even more tragic, lance has been there for days, even as his father and mother searched the city. lance's body was in the morgue. i want to bring in dan mitchell. he was lance's minister and friend. dan, thank you for joining us at this very difficult moment. >> it's an honor to be here to represent lance and his family. >> first of all, obviously, our condolences. how is the family doing? >> you know, they're -- they're a strong group of people. they are praying. they are leaning on friends and their faith. and they're going to make it through this. and, you know, there are a lot of kids that were lance's friends that are around that family constantly. and those kids need all of us adults to get their backs at this time. and so i just see a good support structure there, and i'm proud of them. and we're praying for them. and we're going to do everything we can to help them, too. >> you've known lance for about six years through his work and time together at the bridge ministry. tell us a little about him. what he did, what kind of kid he was. >> well, he started with us riding bmx bikes. and you know, kids' interests change, they figure out who they are during the teen years. lately his big thing was frisbee-golf. he's a good frisbee-golfer. that's what his friends' memories were when i was at their house. he called it frolf. so he's very smart. he would do anything for you. and he came to the bridge like a lot of kids because kids need a place where they're supported and loved. and it's home for them. he was a leader there in a lot of respects. even now tonight there are hundreds of kids there that are lance's friends. they're there waiting and praying and supporting one another. and that's what's needed. a lot of hugs and just to know that people have your back. >> you know, dan, this tragedy knows no bounds. almost to make it worse, talk us through the process of actually finding lance's body in the morgue. how did that happen because as you saw day after day, his dad, mike, was on the show grieving. and so visibly upset. talk us through how we finally made this tragic finding and discovery. >> well, it all started just, you know, at first everyone was hopeful that he ducked in somewhere, and we couldn't get in touch with him. so on monday, i had two kids with me that were some of his best friends, and they kept bothering me. we were setting up a distribution center. they were like, "we've got to find lance's car." finally, i handed that off to some other great staff members. and we went out to look for his car. that was the first thing because it was key to know whether or not he was really missing or if we just couldn't get in touch with him. we walked two miles through the zone here with my daughter, our youth minister and his two best friends. and after two miles of searching the rubble, we found his blue car on the south side of the road near the high school. and then we dug for two hours. and then some firemen said, "we need to check the hospital. we know that people have been recovered from here so there's nobody here." and then at that point, we made sure the family got to the hospital, and the hospital did not have him in their morgue. so they gave us a list of 50 places to call and said maybe you can find him in these other places. we did. the family was calling. i called trustees from other states and said call every hospital. do not take no for an answer. let's find this young man. and -- and that happened until today. >> then what happened today? i know there's a police officer -- >> at the 7th street morgue. >> there's a friend, mike hobson. explain to us how this police officer, mike hobson, who was a friend of the family, was able finally to put the pieces together and gain access to the morgue that nobody else had been given access to. >> i don't know that he had access in any other way than anyone else. what i experienced in this disaster is that you have to fight for it. and if people are weak, someone has to stand up and fight. and it's not -- they don't have to do that because there's evil intent. they have to do it because everyone's confused and just doing the best they can. and so our city officials are working hard, and they're making decisions on the fly. and i think they're doing the best they can. i'm so thankful that cnn is getting this out on the news. i think you guys are amazing. i love what's happening. and a lot of people are coming together. but mike just did what other victims need as she is an advocate. and that's how this young man was found. that's what we all need is an advocate on our side who will stand up for us when we are weak. >> that is so true. as i understand it, officer hobson was able to go to the morgue, and maybe because he was an officer, maybe not, who knows -- we'll have to find out more. he was able to go to the morgue and visually identify lance's body because he's known him over the years as a family friend. is that how the connection finally was made? >> yeah. that's true. they were -- they were very good friends. he and his son ryan were good friends of the family. and all we know is he found him. i don't know how it happened, but he's the one who did it. the family did want to say to sergeant mike hobson and his family that, you know, they -- they've given up mike hobson for days now, and he's just given everything he has to the whole effort. he didn't just do this. he's done lots of other things, too, and may monany -- and so my others have, too. it's amazing to witness people rising to the occasion in joplin, missouri. >> dan mitchell, you are so right. people are trying to do their best. in a moment of tragedy and anguish beyond words. we extend our condolences obviously to you, to the hare family and the people of joplin. thank you for being with us. >> thank you. with me to address some of these problems is mark bridges, the coroner for newton county, missouri, which is where joplin is. mark, thanks for joining me. i think you're joining us on the phone, am i correct? >> that's correct. >> all right. let me ask you a question -- as you know, you've seen there is anguish, there is frustration among those who are -- who have missing family members, the list of missing is now about 230, 232, is that correct as you understand it? >> we're not working from that list. that's a list the highway patrol has compiled. i haven't seen that list as of yet, but yes, we're -- i can speak to the morgue operations side of it. >> all right. so my question is -- how many bodies do you have in the county morgue right now, and how many of them have been identified by family members so that you know who they are? >> yes. well, i'll tell you what we have, and i'll tell you we have some good news also. we've been following a protocol with 126 that we have in the morgue, the federal protocol to run the station. what i just stepped out of air meeting at missouri southern state university with a group of family members. and they expressed their concerns of just the concerns i've listened to tonight. and the decision was made if a person can make a positive i.d. with the, say, for instance piercings or tattoos, a lot of people told us about, they would have a specific tattoo that nobody else would have, we're tomorrow going to start the process of allowing those people to view the bodies of the loved ones if we can make a positive i.d., going to go ahead and release those bodies. that's been the holdup up to this point is early on they made some false positives. and people picked out individuals that were not their loved one. they went to the funeral home, turned out to be they made a false i.d. we called in the federal identification group. they came in, and they're starting the process which utilizes x-rays, et cetera. so we're going to try to expedite and make a positive i.d. to let those families get their loved ones back, and then use the federal project for the people that can't be identified that way. >> that certainly is good news and progress. so folks understands, my understanding, mark, tell me if i'm wrong obviously, is of about the 126 bodies you referred to that you have in the morgue, about half of them or so -- this of an estimate when we were chatting earlier -- but half have not been identified. you're talking something in the range of 60 unidentified bodies in the morgue. is that about right? >> yes, and i haven't seen all of them. of the ones i've seen, i'd say it's a 50/50 mixture, yes. >> right. i guess that has raised for many people and certainly i was trying to work this through. if you have a list of about 230-plus missing people, the family members we saw with the hare family going through agony beyond words, don't they want to go into that morgue? you're only dealing with about 230 families, go into that morgue and say is our missing family member among the 50 or so unidentified bodies? so you're saying that process will begin tomorrow morning finally? >> yes. the families have been assured of that. i don't believe it can ramp up tonight. but it will probably be tomorrow. and it will make us all happy because we grieve along with those families so we're going to try to expedite the neem can actually make the positive id. >> well, it's certainly -- one would have wondered why it hadn't happened sooner. put that issue aside obviously. certainly in the case of lantz hare, if his family members had been permitted in, several days ago they would have found his body, given him the burial that he deserves and not end the grieving but end the uncertainty. so that's why getting family members in there just seems so critically important. i guess it's good news you'll do that tomorrow morning, mark. >> i totally agree with you. and that's definitely correct. >> all right. thank you, mark bridges, for passing on that important step that you're now going to take as of tomorrow morning. mark, thanks for being with us. >> sure. thank you. we now turn to missouri's governor, jay nixon. governor, thanks for coming on the show. >> thank you, eliot. >> look, i know this has been a harrowing, unbelievably difficult time. i think you've listened to the conversations that we've had thus far on the show. so the question i have is -- why wasn't, why haven't family been let into the morgue? so you have this overlap, 50, 60 unidentified bodies, 230-plus people among the missing, the family members get into the morgue and make those ideas. the horror is we know many of those individuals there will be identified by the families. >> yesterday morning we -- we began to sense that there were information challenges at that time. there were about 1,300 on a group that they say were unaccounted for. we brought in a tremendous amount of additional resources, worked all night last night. worked that list down to 232, and we're confident some folks are unfortunately part of that morgue. it's also, i think, importance for people to realize that many of these folks were dramatically physically, you know, this is a storm in which cars were split in half, a hospital was moved four inches. boards were through cars, through buildings. unfortunately there are some very, very damaged folks there, and it's extremely difficult in those situations, you know, and just having folks in -- that's why we facileitated not just moving it from 1,300 to 232, is taking all of those folks, all 232 confirmed that folks couldn't find, puts those all together. go through that process in a private way, the way they were just able to do to begin the process of an organized way of -- of getting the sad information out. >> look, governor, i know how hard you've been working at this. i can tell you, and i'm sure you've sensed this, talking to the media all day. we've been hearing questions and with an increasing fervor on the part of family missing loved ones, why can't they at least show us pictures or break it down if we give a description, lets us know if anybody matches that description who's in the morgue day after day. we've been told, we, the family members, have been denied access to the morgue where we know there are a lot of unidentified bodies. so i guess it's good news. you're going to accelerate, do everything you can to permit family members into the morgue to make i.d.s. how quickly can this be done? >> i mean, first of all, we went from a situation yesterday of 1,300 down to 232 this morning. as i said, they just completed a meeting with all of those. it's without -- without speaking overly graphically here, eliot, it's important to note that, you know, not all of the bodies were intact, not all of the -- you know, this is not the identification of an intact person who -- these are folks that have been through an f5 tornado, whose bodies have been thrown. and this is just not for -- we have a deep faith and sanctity. we're going to work, our state partners which have to accelerate the process. as we stood here yesterday, folks said there were as many as 1,300 missing. our folks worked to move the list down. we can facilitate the meeting of all the folks who were there. and many of these, the only way to identify them is through dna. they are in essence unrecognizable in many situations. not as simple as walking down a list and pointing out a relative, unfortunately. and in this situation, modern science is going to have to help solve some problems. it's going to take a little time. we're all asking for everyone to -- and i know the community worked on that yesterday, i met with 100 ministers. all of us working and praying for the families that suffered a terrible loss. >> thank you very much for being with us. sure is good news that finally those families will be able to get this there and hopefully that list of 50 or so unidentified bodies will drop down to zero because certainly making those i.d.s will be hugely importance for so many family members. thank you for joining us tonight. >> absolutely. >> thank you. coming up, we've been moved by the stories coming out of the midwest, but dr. g aayle salks warns about how much sympathy we can give. and jeffrey tubin, you heard about union busting in wisconsin. that changed today. what happened? >> big change. famous law, the law that the democratic legislators fled the state to try to stop, it was ultimately passed by the republicans, signed by the republican governor, scott walker. a judge in wisconsin struck down the law today and said the law was passed in violation of wisconsin's public meetings act, so the law is just off the books. perhaps temporarily but game on now. >> all right. nothing like a good litigation over a law about open meetings to get the lawyers happy. >> you know what, open meetings -- it's just the greatest. >> all right. look forward to that discussion. coming up, can too much compassion be a bad thing? s network all across america. we're adding new cell sites... increasing network capacity, and investing billions of dollars to improve your wireless network experience. from a single phone call to the most advanced data download, we're covering more people in more places than ever before in an effort to give you the best network possible. at&t. rethink possible. the count on chevy event is here. your ticket to a cruze eco. 42 mpg and over 500 highway miles a tank. one of our 9 models over 30 mpg highway. fuel up, rock on. very well qualified lessees can get a low mileage lease on a chevy cruze eco for around $159 a month. or qualified buyers can get no monthly payments for 3 months. fuel economy based on epa estimates. deferred payments offer ends may 31st. curtis: welcome back to geico it's savings, on the radio. gecko: and the next caller is doug from chico. doug: oh...hey thereey...! gecko: you sound like a happy n. i wrote a song about it. gecko: alright, let's hear it! curtis: yeah jam session! doug: one, two... ♪ (singing) i got my motorcycle ♪ ♪ and my rv now i gotmore money. ♪ vo: geico. 15 minutes could save you 15% or more on car insurance. ♪ well, you know i love it too ♪ ♪ you love money ♪ well, you know i love it too ♪ ♪ i work so hard at my job ♪ and then i bring it home to you ♪ ♪ i love money in my pocket it's been a year with an extraordinary number of tragic stories. remember japan? there was the quake, tsunami, and nuclear meltdown. still a problem today. that was knocked off the front page by the often bloody arab spring, then the killing of osama bin laden and before we could catch our breath, deadly floods and tornadoes cutting through america's heartland. all of these images have left us overwhelmed, even numb. joining us is gail saltz, the show the psychiatrist turns to to answer the tough questions. is this sort of overload emotionally -- can we lose the ability to process it? >> i think that's happening to many people. i think that it's a combination of fatigue, sort of getting desensitized. when you see this image repeated over and over again, it's overwhelming, and to defend ourselves against feeling overwhelmed and having to empathize with each of these people that you bring on to tell their story, instead we sort of go into a bit of denial, disassociate ourselves to protect our own minds from feeling overwhelming anxiety. the anxiety at the thought this could be us every moment. there's no way to know we're certain to be protected from any one of these disasters. and that's an impossible way to function in your life. >> i want to put up on the screen, i think we're showing some of the images that have been bombarding us over the past number of months. of course, it didn't just begin this past january. what you're saying is the thought that it could have been us, which way does that cut? does it make us feel grateful in a way and less concerned about the other folks who are going through this? >> no. i think what it -- it makes people who tend to be anxious, which is many of us -- >> right. >> to feel that, you know, i can't be sure this won't be me. how i do protect myself? i am scared all the time, which can really diminish our functioning. and so that tends to make us turn to, you know what, i have to not empathize. i have to tune out. i think that's one issue. another issue, i think honestly, is nationally we've become a nation of like attention deficit disorder. we if from thing to thing to thing that's stimulating, exciting, our mind want more. we're sort of like, yes, that happened but that's yesterday. what's today, what's next on the docket that i can -- in a sense be revved up about. >> you're perhaps being a little too polite to say so. are you saying it's the media or in fact cable tv that manages to get us transfixed on these crises and