Question after a nurse tested positive for ebola right at the hospital. More breaking news on her identity and the treatment. Her name is nina pham. Shes 26 and she treated Thomas Eric Duncan while he was here at Texas Health Presbyterian hospital. Duncan died last week. We just confirmed that she received a blood transfusion from an ebola survivor, dr. Kent brantly. How did a Health Care Worker contract ebola even with the protective gear and precautions in place for a hospital setting . And what does that mean for potential future cases . Well hear from doctors and other experts about the protocols for treating ebola patients and about whether this countrys hospitals are actually ready. Well also hear about how the fear has been ratcheted up here in dallas now that its home to the first person to contract ebola in the United States. We start with Elizabeth Cohen who is here with me live. You just got the latest on her condition, correct . Reporter right. Weve still been told that shes in stable condition, so the hospital really has said very little about what theyre doing to treat her or how shes doing. And you found out this, shes the one who has received blood transfusion from dr. Brantly . Yes, we were told they asked for that donation yesterday and she received it yesterday. So the hospital moved quite quickly on that. This is actually the third time that hes given a donation, we should point out dr. Brantly is the missionary who became infected in liberia, was flown back here and treated at emory. Hes been reached out to three times and hes given three times. He may have been reached out to for mr. Duncan, but they couldnt find a match for mr. Duncan who passed away last week. Is it known how this nurse, nina pham, contracted the ebola . They still dont know. There may not have been an aha moment where she got her exposure, but there may have been some inconsistencies with the type of gear she was wearing and the process of putting it on and taking it off. Obviously, thats a critical component. They want to have somebody watching you and a buddy system when youre taking things off. Do we know if they have that at this hospital . Safety advocates are unanimous on this, that we have a buddy system. You would watch me put it on and watch me do the procedure. Hey, dont do this, do that. Coach me through it. This hospital has not responded to whether or not they have that buddy system. When Thomas Duncan became sick, the city said they were monitoring 48 people in this city who had contact with him, but this nurse was actually not one of the people. Thats correct. They were monitoring folks who had contact with him up until september 28th. Theyre thinking the authorities thinking was look these workers are wearing protective gear, therefore, they are protected and they could selfmonitor. Thats what nina pham did, she selfmonitor selfmonitored. They have people investigating how she exactly have done it. But again we may never really know. It may never be known. Exactly. There are concerns of other people in the hospital . Yes. As a matter of fact, tom friedan, the head of the cdc was very clear on this. We may see more cases on the Health Care Workers at this hospital because if there was a breach of protocol that got her infected there may be breaches that got others infected. Is this hospital able to care for her . Theres been talk of sending her to another facility. Are they able to care for her . It depends how you define able. This is not a hospital that specializes in infectious diseases. Its not a hospital, as far as we know, drills with these other bigger hospitals. There are hospitals that drill on this a lot and plaque. The first patients were sent to emory. Exactly. And a hospital in nebraska. When there was a choice when patients were coming from africa, they were sent to two hospitals that specialize in dealing with bio hazards. The university of nebraska and emory. There are only four hospitals that have that designation. They werent sent to a Community Hospital like this. Appreciate the update. The fact that a nurse has now contracted ebola is heightened concern here in dallas, particularly in the neighborhood where nina pham lives. They often saw her walking her dog and describe her as friendly, always smiling. Theyre alarmed that shes contracted ebola. Concerned for her. Many finding out bay reverse 911 call that the city made to residents in the area. Listen. Please be advised that a Health Care Worker that lives in your area has tested positive for the ebola virus. This individual is in the hospital and is isolated. Precautions are already in place to clean all known potential areas of contact to ensure Public Health. And the mayor of dallas went to that neighborhood to talk to people. Were going to talk to him in our next hour. Obviously neighbors there wish her well. They hope this will be the last ebola diagnosis that hits so close to home. Gary tuchman reports tonight. Reporter the first person we know to have contracted ebola in the United States lives in this Apartment Building in this middle class neighborhood north of downtown dallas. People who live in the street are saddened and shocked by what has happened to 26yearold nina pham. Betsy bowlinger lives i had cross the street from her. We havent seen her since wednesday or thursday. Reporter they usually see nina when theyre walking their dogs. Shes neighborly, friendly, positive, always has a smile. Not everyone smiles when theyre walking their dogs and not everyone says hello, especially if theyre engaged in not picking up after them. But she always picks up after her dog, which is good. I would tell my husband, you know, she seems like somebody thats comfortable in her skin, respectable and belongs in the neighborhood. She mentioned once she was a nurse. We said, oh, thats interesting and applauded her for doing that because Health Care Workers have a tough job being on the frontlines. The concern is about their neighbor, but there is also substantial unease about not knowing details of how she came down with ebola. City and county officials have gone door to do in the neighborhood to answer questions about how ebola spreads, but it is nevertheless disconcerting to many neighbors. Pretty alarming, you know, im pretty concerned now. So i mean, hopefully this will stay contained. Reporter on the corner of the block is the dallas beast fitness gym. Even though nina pham doesnt work out here the owner says some of his clients are on edge. We sterilize every day now, every hour on the hour, we have wet naps, disinfectant rags that we wipe off the equipment with. We make sure we keep everything a little more clean. Reporter jacob deluna is a contractor doing work next to the victims apartment. Im nervous about it. This morning i told my wife i really didnt want to come over here, but i asked her to pray for me and she did. So im believing that the lord will protect. This maintenance supervisor is carrying the mask just in case he feels the need to use it. The nurse contracted the virus, then, i mean, they usually take big precautions especially with this ebola virus, you know. And its scary. Seems like it might be more contagious than the doctors are saying. Reporter some neighbors tell us other residents have temporarily left their homes while work is taking place at the victims apartment. But not betsy bowli ssy bolger husband who hope to welcome back their neighbor soon. Anyone who is willing to go on the front lines and take care of an ebola patient, direct contact, thats brave. Thats an angel to me. Reporter gary tuchman joins me now. The dog is obviously very important to her. And there were the incidents in spain where they euthanized, they killed the nurses dog. Were being told ninas dog, a little terrier named bentley will be taken care of, no euthanizati euthanization. Lots of food, lots of water and lots of love and continue to monitor the dog. People say why are you even talking about a dog when so many people are obviously dying in west africa of this. This is a concern or health officials. They dont want people to feel like if you come forward with symptoms, that your dog is going to get killed. They want people to know that its okay to come forward. You dont have to worry about what may happen to your dog. Thats precisely the issue, yes. We love dogs, but the fact is theyre concerned if someone has symptoms and theyre afraid something will happen to their pet, they wont come forward. People will know their animal will be okay. Gary tuchman, appreciate that. Dr. Sanjay gupta is going to join us. Sanjay has been reporting in west africa on the front lines of this outbreak. Also the director of the department of emergency medicine at new yorks mt. Sinai hospital joins us. He was involved in treating a possible case there which turned out not to be ebola. Dr. Sheerer. And staff writer at the dallas morning news. And a former cdc detective. She joins me here live. Sanj sanjay, what does it say that a nurse, not a Family Member of mr. Duncan, but a nurse could contract ebola from him . Well, you know, on one hand, you know, its Health Care Professionals who are dealing with patients who are the sickest from ebola. We know when theyre sick, thats when they are potentially the most infectious, most contagious in that regard. In part, its Health Care Workers often who are the ones that get sick, especially in the early parts of an outbreak. On the other hand, she would be wearing personal protective gear, how does it happen despite the fact that she was wearing personal protective gear . Those are the two issues here. She should have been protected. Its concerning, to answer your question directly, because the personal protective gear should work if its all done properly and not to place blame on her, but obviously something didnt work here. Anderson, i want to make one quick point. You and i talked about this last week. But the Doctors Without Borders have been taking care of patients for a long time in really tough areas in west africa, central and west africa. The Doctors Without Borders have not had a single transmission up until this year of one of their Health Care Team getting sick from a patient with ebola. This idea that you can its not preordained that it will spread from patient to doctor or nurse in this case. It can be done properly. Maybe it requires getting the Doctors Without Borders to come to these hospitals and training them and how they do this in the field because theyve had a really good track record. You live here, you work here, how concerned are people . And do we know if the protective gear that they were using in this hospital is the same as were seeing in a lot of that video that was being used in west africa . Its so hard to know without some direct responses from this hospital, anderson. There are so many questions from local residents, what exactly was the protocol being used . Was there a buddy system where somebody would have observed the nurse putting on her equipment and then had a checklist and yes you did the right things or you missed something . Its hard to tell without that transparency which is really key. The National Nurses union, united union, i should say, 76 of nurses say their hospitals have not communicated a policy on the potential of admitting patients infected by ebola. Sanjay, thats pretty terrifying, not only for Health Care Professionals but also for patients. It absolutely is. That was a startling statistic, especially given the fact that i was in west africa in april and with the cdc shortly after. They were saying back in may, weve got these plans going out to hospitals, Community Hospitals, Emergency Rooms all over the country so this can be standardized. Obviously, that didnt happen. Infectious disease protocols, universal precautions should be the same really in hospitals all over the country. And they should apply here with regard to ebola as well. But obviously thats not happening. These nurses who are a part of that survey they just dont feel comfortable as things stand now. Dr. Sheerer in mt. Sinai there was an ebola scare early on in august, you guys have containment facilities. The protective gear that you would wear, is it the same as being worn in west africa . Is it that complete suit . Well, anderson, its not as complete as that, but it is it meets the cdc requirements for what you would need to be safe and to be able to care for patients safely. For them and for yourself. And how complex is i mean, just taking off that suit, dr. Sheerer, did you have a buddy system . Because ive heard thats really critical in a Health Care Setting to have somebody watching you take off the suit. Right. It certainly is because, again, its a step by step procedure. You want to make sure that each and every step along the way youre following the proper protocol, and you have someone out there to call out to you if youre mistaking something, removing a glove, disposing of something. That certainly is critical. Again, training and practicing is probably the most important thing, not just putting on but also taking off. Now theres this issue of dr. Nancy snyderman who was in west africa reporting. Her cameraman became sick. Her and her crew have returned to the United States. They were under not mandatory quarantine, voluntary quarantine. They apparently violated that, went out for a meal, shes now apologized for that publicly, but now shes under mandatory quarantine. How important it is for somebody who comes in contact with it to maintain the quaurntine . Its absolutely crucial. If they had that exposure they could become a patient themselves. They need to make sure they do isolate themselves. Public health does have some kind of Legal Authority to say you have to stay within your home. Oftentimes in my experience, you try not to use those. It can be very intimidating. We try to explain the importance that people do that themselves. Sanjay, one of the things that dr. Snyderman said in her statement, she apologized. Im not experiencing any symptoms, none of us are. Therefore its impossible for us to trael spread the virus. I think thats a really crucial point. You remember those patients in dallas that were quarantined, the Family Members and friends of mr. Duncan. The reason they were quarantined was not because of the concern of a risk to Public Health. They werent sick. They wouldnt spread the virus. The concern was, for whatever reason, they thought they may not get their monitoring, they may not get their Temperature Checked daily. They thought these people would not show up for those appointments or Temperature Checks. Thats a very different reason. I actually spoke to nancy today. She sort of highlighted that. She clearly made a mistake and should have checked in with the department of health. And in a pure risk to Public Health, shes not sick, shes not a risk to Public Health. Everybody does agree on that point. You dont spread this until youre sick. And louise, the woman who was living with Thomas Duncan while he was visiting here in the United States, shes still under quaurntine up until next week. Well talk to a pastor who has been spending time with her. Dr. Sanjay gupta, thanks, dr. Sheerer, dr. Yasmine, thank you as well. You can set your dvrs to watch 360 when you like. When it comes to Health Care Workers who have contact with ebola patients, its not just about the protective gear they wear but how they put it on and take it off. Sanjays going to show us how that happens and why its so critical. An Unprecedented Program arting busithat partners businesses with universities across the state. For better access to talent, cutting edge research, and state of the art facilities. And you pay no taxes for ten years. From biotech in brooklyn, to next gen energy in binghamton, to manufacturing in buffalo. Startupny has new businesses popping up across the state. See how startupny can help your business grow at startup. Ny. Gov ghave a nice flight r bag right here. Traveling can feel like one big mystery. Youre never quite sure what is coming your way. But when youve got an entire company who knows that the most ontime flights are nothing if we cant get your things there too. Its no wonder more People Choose delta than any other airline. The head of the cdc said today the United States needs to rethink ebola Infection Control is being addressed because, in his words, even one infection is unacceptable. Now, we dont know exactly how this nurse here contracted ebola while she was treating a patient in dallas, but as we mentioned before the break, officials tell cnn that cdc disease detectives interviewed her several times and thought there were, quote, inconsistencies, to use their word, in the type of protective gear she wore and the process of puing it on and taking it off. I want to show you exactly what that process looks like. Who better to do it than our 360 dr. Sanjay gupta. I want to give you an idea what the cdc is recommending with protective gear. Ill show you how to take it off which some say is the most dangerous part. I work in an operating room every week. This is different than what most doctors, i think, are used to at least in the operating room. I do want to point out this is a little different than how i suited up when we were in guinea. But were following cdc protocol. Im going to show you how well take this off and ill put chocolate sauce in my hand which could represent