>> yeah. i think it is fixable. we did see behind the scenes in terms of what they're doing and what kind of efforts they've had under way for the last couple -- i guess it's been almost two months since they got the website up and running and then they had this thing they called the tech surge where they brought in some outsiders and some more people to put more effort into it. they wanted to show what they've worked on up until now and what they plan to do to get it really ready for the final push. >> what did it look like inside this place in maryland? qssi i believe is the name of the place where they are leading the tech surge on the website. what did it look like in there? i suppose they were pretty hard at work and what are the potential hiccups that the site could still face moving forward here? >> right. well, qssi is one of the contractors behind the website and they have an office in maryland where they have set up what they call the exchange operation center or xoc.