application to join the secret service. they knew private details were being circulated among secret service employees. this just days after the president lauded the secret service for the great work they did around the pope's visit. >> reporter: that's right. i'm told by a secret service official that the disciplinary process is under way, should start moving quickly in responsibilities to this incident that the paperwork is coming in and they're getting that process started. as you said, an extraordinary apology from the director of secret service to joe clancy to jason chaffetz trying to put out damaging statements. let's put that apology on screen. it says the secret service takes employee conduct seriously. any employee, regardless of rank or seniority who has committed misconduct will be held accountable. this incident will be no

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