there will be an increased security presence. fred. >> erin mcpike. thanks so much in columbia, maryland. people scrambled, as you can imagine, for their lives. they took shelter inside the mall crawling on their hands and kne knees. once they were able to get out they described what they heard and saw in those moments of terror. >> i was in the back of my store working with my other co-worker. all of a sudden three people just run to the back of our back room saying somebody is in the mall shooting. some people were going towards the one exit. a lot of other people who didn't know where the heck they were were going the other way hiding out in rooms. >> we were in the back of the store in the fitting room area. where do you go? you're in a sitting room area. somebody comes in, you're still >> everyone was cared. it was pretty chaotic at the time, people running by the store, people ducking down on the floor in the candy store. but we just kind of took control and said, come on, guys and got everybody in the back room.