all of a sudden three people just run to the back of our back room saying somebody is in the mall shooting. some people were going towards the one exit. a lot of other people who didn't know where the heck they were were going the other way hiding out in rooms. >> people started running and said somebody is down there and has a gun. i heard at least eight to ten gunshots. >> i heard somebody say shots fired. so i grabbed a kid and looked. three people fell to the ground. grabbed the kid and ran, the mother followed me. >> people dropped everything. they left strollers, strollers there, coats, bags, shoes. i saw people's shoes just sitting there. food was knocked over. everyone started running. kids were running. you just ran and you ran to the nearest place you could find. >> we're in the back room waiting. we turned off our lights and stayed in the back room to wait for further information. >> we were in the back of the store in the fitting room area.